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Pennytel

Pennytel (page 2 of 11)

4.4 from 1,126 reviews · View Statistics
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Shaun
ShaunMid North Coast, NSW

So much better than my old provider

published

I can't fault pennytels service my family and friends are all hooked up and we are all happy with the service and tech support plus the bonus credits for referring other people

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$25.00
Included Data per Month18 GB
Cheryl
CherylSouth East Queensland, QLD
  • Verified

Fine value for money

published

No drop outs. Reception in my area is low but works fine for my needs. All fine and easy direct debit. Data download is ok used mostly for QR codes for entries.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$10.40
Included Data per Month1 GB
Roel
RoelCentral West, NSW
  • 2 reviews

This has been one of the best decisions we have made in years.

published

I have been pleasantly surprised with the reliability of the network and the speed with which it deals with our needs. I am also delighted with the service we get. It is no trouble getting in touch and the personnel are always very helpful and handle our inquiries in a friendly and efficient manner.

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid with Phone
Plan Cost per Month$11.00
Included Data per Month1 GB
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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Rod
RodSydney, NSW

Very good phone service and customer service

published

Network coverage has been great so far. Naturally I haven't travelled much but so far so good.
I've not had any dropouts.
Download speed has been very good.
Customer service has been better than expected.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$25.00
Included Data per Month18 GB
Joy S
Joy Snsw
  • 6 reviews
  • 2 likes

Service great

published

Being a new customer having had Telstra previously which was so expensive, after the initial billing problems were overcome with Pennytel, I am now pleased with the pricing and coverage.

Value for Money
Local Reception
Transparency
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$10.99

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Chris and Jim
Chris and JimPerth, WA
  • 3 reviews
  • 1 like

Great service and price

published

We are so happy with the coverage and when we have had to call the staff have been so helpful. The internet coverage has been good, and our calls have not been dropping out.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$25.00
Included Data per Month18 GB
Daniel OMINSKI
Daniel OMINSKIPerth, WA
  • 3 reviews

Professional

published

All good. Happy with the service. No drop outs and a very strong signal which is better than what i had. The changeover process was really easy and went without any problems

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$12.00
Included Data per Month25 GB
Sydney Nan
Sydney NanSydney, NSW
  • 4 reviews

Great telephone enquiry service

published

Needed to call Pennytel recently with a small query. Expected to wait on line for who knows how long but amazingly a lady came on [after the usual recorded speel you get from every organnisation], straight away. Thank you "Kay" you were very pleasant to deal with and super helpful.

Value for Money
Customer Service
Local Reception
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$15.99
Included Data per Month3 GB
Kushal
Kushal
  • 2 reviews

Perfect Service

published

Great service, good customer care, no issue with coverage drop out and much cheaper than the other big providers. Telstra's network at reliable price is an advantage. Overall it's good.

Value for Money
Customer Service
Local Reception
Incentivised Review No
Plan TypePre-Paid Sim Only
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Jan
Jan
  • 2 reviews

Great service

published

We're happy because network coverage is better than other providers. We have used Pennytel on Sunshine Coast, Sydney, Melbourne and Tasmania without problems. Excellent service - great to talk to a real person

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$35.00

excellent

published

I am very happy with your service and find downloads fast thank you and never had a drop out.
I have very good coverage and good service with plan values thankyou once again.

Transparency
Incentivised Review No
Plan TypePost-Paid with Phone
Included Data per Month4 GB
Ivars V.
Ivars V.Central, SA
  • 5 reviews
  • 1 like

Super service with value plus network reliability plus support and direct response from customer contact when needed.

published

Pennytel use Telstra network and with my Samsung A412 2007 on the 3G there is no change in coverage. All works well. But it 3G will shut down in 2024. Will move to 4G with a new physical phone.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$10.99

Excellent service.

published

I live in rural WA & network coverage is excellent
& virtually noo drop outs.
Data are usual phone speeds.
Same coverage as Telstra, but if you have a problem you can actually talk to a Pennytel
Consultant.
Plans are well priced.
3 months in & All Good ☆☆☆☆☆
Matt.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$14.00
Included Data per Month3 GB
david 45
david 45Mid North Coast, NSW
  • 4 reviews
  • 2 likes

Good coverage, great price and data

published

No dropouts, has been reliable, but haven't travelled far from home. Will test that later. Data downloads good. Pennytell have given me an extra three gigabytes of data for free. Can't beat that!

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$20.00
Included Data per Month8 GB
Ann
AnnSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Economical and very reliable coverage & service! thank you :)

published

Pennytel is everything I was hoping for, it delivers great service, coverage and price! calls are unlimited, data is ample for my needs and I was with another company, which didn't deliver any of these things. Thank you Pennytel, you have saved me money and delivered as promised.

Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$10.00
Included Data per Month1 GB
Mobile Phone Service Providers

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Excellent Service Great Value

published

Network coverage is excellent and the download speeds are sufficient for my use.I could ask for no more as far as coverage and speed is concerned and the value is most acceptable. I have changed networks and am delighted with the quality and value pennytel offers.

Value for Money
Customer Service
Local Reception
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$29.00
Included Data per Month8 GB
Willem
WillemMetropolitan Adelaide, SA

Happy chappie

published

No problems with the coverage, very happy with my service. After being a very unhappy Telstra customer, this is fantastic! Still in the early stages but a very happy chap!

Value for Money
Customer Service
Local Reception
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$16.00

Excellent!

published

The Pennytel mobile service never drops out when I use it so I found it to be very reliable. It has a good coverage and downloads quickly, with no problems.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$9.00
Col and Myrna
Col and MyrnaNorthern Region, NSW
  • 5 reviews

Easy straight forward connection and follow up service

published

I found Pennytel mobile phone sim card through recommendations from our local facebook site, and glad I made the phone call. Contacting customer service is quick and efficient. We have now been with Pennytel for 5 months, we have 2 mobile phone accounts and have absolutely no problems Our coverage has always been good with no drop outs whatsoever. and have found the basic plan suitable for our needs. The staff at customer service are extremely patient, helpful, courteous and up to date and with their products and knowledge. Highly recommended!!!

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$10.00
Included Data per Month1 GB
Todd
ToddMetropolitan Adelaide, SA
  • 3 reviews

Easy, no fuss reliable telco provider

published

Good rural coverage, easy set up, no fuss. SIM card was activated super fast. Good option so I could set up everything and hand my 75 year old father the phone and everything was ready to go. Great price for unlimited calls/texts if you don't need any data.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$10.00
Included Data per Month0 GB
Pennytel
Ella MPennytel
Gary
GaryMurray Region, NSW

price is right

published

Have been with Telstra about 30 years decided to try Pennytel out and i have no regrets coverage and service excellent. I have no drop outs that i can remember and would recommend it to anyone

Value for Money
Customer Service
Local Reception
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$24.99
Included Data per Month15 GB
Pennytel
Ella MPennytel
NKM
NKMSydney, NSW

Great value

published

I have found Pennytel to be great value for phone and mobile internet connection is fast. I can ring unlimited UK and Australia, great for what I want. Would definitely recommend Pennytel.

Value for Money
Customer Service
Transparency
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$24.98
Included Data per Month15 GB
Pennytel
Ella MPennytel
  • Verified

Excellent service and reliability.

published

Pennytel is very reliable and I have not had any dropouts at all. Very easy to contact and easy to understand. Service is also excellent. also they notify me that they have received my payments, every time.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePost-Paid with Phone
Plan Cost per Month$11.00
Included Data per Month2 GB
Pennytel
Ella MPennytel
Barry Sorrell
Barry SorrellGreater Melbourne (Outer), VIC

well worth the change

published

I have found nothing to complain about, being a relatively small user your Company is streets ahead of the one I had been with for may years. Keep up the good work.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$11.00
Included Data per Month1 GB
Pennytel
Ella MPennytel
Bruce
BruceMid North Coast, NSW

Seamless delivery of supply. no drop outs

published

Seamless delivery of service with no drop outs and good internet speeds. The cost is much less than other suppliers and has a good selection of plans. Well done Pennytel.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$20.00
Included Data per Month5 GB
Pennytel
Ella MPennytel
Page 2 of 11

Questions & Answers

LEE SHARMA
LEE SHARMAasked

Do pennytel cover 5g

No answers
HAK
HAKasked

Just wanted to know about the Max internet speed Pennytel offers, given all conditions are optimum?

No answers
HAK
HAKasked

Does Pennytel use voice over LTE (VoLTE)?

2 answers
Ben
Ben

Don't know - why no ask them?

HAK
HAK

I tried twice to get in touch via CONTACT US "https://pennytel.com.au/contact/sales-contact". However, didn't hear from them since April 2021 - most likely because of the popular demand which resulted huge volume of inquiry leading to case by case response, maybe!!!

See all Pennytel questions

Get an answer from our members and Pennytel representatives

Details

CategoryMobile Phone Service Providers
Network UsedTelstra
International Roaming Offered Yes
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