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So much better than my old provider
I can't fault pennytels service my family and friends are all hooked up and we are all happy with the service and tech support plus the bonus credits for referring other people
Fine value for money
No drop outs. Reception in my area is low but works fine for my needs. All fine and easy direct debit. Data download is ok used mostly for QR codes for entries.
This has been one of the best decisions we have made in years.
I have been pleasantly surprised with the reliability of the network and the speed with which it deals with our needs. I am also delighted with the service we get. It is no trouble getting in touch and the personnel are always very helpful and handle our inquiries in a friendly and efficient manner.
The reviewer stated that an incentive was offered for this review
Very good phone service and customer service
Network coverage has been great so far. Naturally I haven't travelled much but so far so good.
I've not had any dropouts.
Download speed has been very good.
Customer service has been better than expected.
Being a new customer having had Telstra previously which was so expensive, after the initial billing problems were overcome with Pennytel, I am now pleased with the pricing and coverage.
Great service and price
We are so happy with the coverage and when we have had to call the staff have been so helpful. The internet coverage has been good, and our calls have not been dropping out.
All good. Happy with the service. No drop outs and a very strong signal which is better than what i had. The changeover process was really easy and went without any problems
Great telephone enquiry service
Needed to call Pennytel recently with a small query. Expected to wait on line for who knows how long but amazingly a lady came on [after the usual recorded speel you get from every organnisation], straight away. Thank you "Kay" you were very pleasant to deal with and super helpful.
Great service, good customer care, no issue with coverage drop out and much cheaper than the other big providers. Telstra's network at reliable price is an advantage. Overall it's good.
We're happy because network coverage is better than other providers. We have used Pennytel on Sunshine Coast, Sydney, Melbourne and Tasmania without problems. Excellent service - great to talk to a real person
I am very happy with your service and find downloads fast thank you and never had a drop out.
I have very good coverage and good service with plan values thankyou once again.
Super service with value plus network reliability plus support and direct response from customer contact when needed.
Pennytel use Telstra network and with my Samsung A412 2007 on the 3G there is no change in coverage. All works well. But it 3G will shut down in 2024. Will move to 4G with a new physical phone.
I live in rural WA & network coverage is excellent
& virtually noo drop outs.
Data are usual phone speeds.
Same coverage as Telstra, but if you have a problem you can actually talk to a Pennytel
Plans are well priced.
3 months in & All Good ☆☆☆☆☆
Good coverage, great price and data
No dropouts, has been reliable, but haven't travelled far from home. Will test that later. Data downloads good. Pennytell have given me an extra three gigabytes of data for free. Can't beat that!
Economical and very reliable coverage & service! thank you :)
Pennytel is everything I was hoping for, it delivers great service, coverage and price! calls are unlimited, data is ample for my needs and I was with another company, which didn't deliver any of these things. Thank you Pennytel, you have saved me money and delivered as promised.
Excellent Service Great Value
Network coverage is excellent and the download speeds are sufficient for my use.I could ask for no more as far as coverage and speed is concerned and the value is most acceptable. I have changed networks and am delighted with the quality and value pennytel offers.
No problems with the coverage, very happy with my service. After being a very unhappy Telstra customer, this is fantastic! Still in the early stages but a very happy chap!
The Pennytel mobile service never drops out when I use it so I found it to be very reliable. It has a good coverage and downloads quickly, with no problems.
Easy straight forward connection and follow up service
I found Pennytel mobile phone sim card through recommendations from our local facebook site, and glad I made the phone call. Contacting customer service is quick and efficient. We have now been with Pennytel for 5 months, we have 2 mobile phone accounts and have absolutely no problems Our coverage has always been good with no drop outs whatsoever. and have found the basic plan suitable for our needs. The staff at customer service are extremely patient, helpful, courteous and up to date and with their products and knowledge. Highly recommended!!!
Easy, no fuss reliable telco provider
Good rural coverage, easy set up, no fuss. SIM card was activated super fast. Good option so I could set up everything and hand my 75 year old father the phone and everything was ready to go. Great price for unlimited calls/texts if you don't need any data.
price is right
Have been with Telstra about 30 years decided to try Pennytel out and i have no regrets coverage and service excellent. I have no drop outs that i can remember and would recommend it to anyone
I have found Pennytel to be great value for phone and mobile internet connection is fast. I can ring unlimited UK and Australia, great for what I want. Would definitely recommend Pennytel.
Excellent service and reliability.
Pennytel is very reliable and I have not had any dropouts at all. Very easy to contact and easy to understand. Service is also excellent. also they notify me that they have received my payments, every time.
well worth the change
I have found nothing to complain about, being a relatively small user your Company is streets ahead of the one I had been with for may years. Keep up the good work.
Seamless delivery of supply. no drop outs
Seamless delivery of service with no drop outs and good internet speeds. The cost is much less than other suppliers and has a good selection of plans. Well done Pennytel.
Questions & Answers
Do pennytel cover 5g
Just wanted to know about the Max internet speed Pennytel offers, given all conditions are optimum?
Does Pennytel use voice over LTE (VoLTE)?
Don't know - why no ask them?
I tried twice to get in touch via CONTACT US "https://pennytel.com.au/contact/sales-contact". However, didn't hear from them since April 2021 - most likely because of the popular demand which resulted huge volume of inquiry leading to case by case response, maybe!!!
Get an answer from our members and Pennytel representatives
|Category||Mobile Phone Service Providers|
|International Roaming Offered||Yes|
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