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Pennytel

Reviews

4.5

59 reviews
5
(45)
4
(5)
3
(3)
2
(3)
1
(3)
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cAPEL

cAPELCanberra 2600, ACT

Great MobileCoverage & Service

published

I usually travel around OZ with a local Queanbeyan coach company and get great reception all around the country with Pennytel Mobile And of course the service is always great .

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per MonthA$16.00
Included Data per Month3 GB
1 comment
Pennytel
Ella M.Pennytel
Ruth W

Ruth W

  • 4 reviews

great coverage

published

My partner and I have been enjoying great coverage with no dropouts. We are very happy with Pennytel, the monthly cost is great and if we need to ring them they have real people answer the phone. I would recommend to anyone.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per MonthA$24.99
Included Data per Month15 GB
1 comment
Pennytel
Ella M.Pennytel

Well done

published

Some drop outs experienced...Facebook/network...drop outs
Other than that ....Pennytel seems to be the way to go
Coverage seems to be ok
Downloading maybe a bit slower..Could be a bit better
Enjoy your day..Cheers...Busselton
Pennytel
Ok ok

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per MonthA$24.99
Included Data per Month10 GB
1 comment
Pennytel
Ella M.Pennytel
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Fantastic mobile provider.

published

My wife and myself have Pennytel and find them a great mobile service provider. Bills are easy to understand. Prices are cheap. Extras often given. Having been with one of the big service providers up until recently we're finding Pennytel a much better service. Highly recomend.
Grant

Customer Service
Transparency
Value for Money
Plan TypePost-Paid with Phone
Plan Cost per MonthA$19.95
Included Data per Month5 GB
1 comment
Pennytel
Ella M.Pennytel

glad we changed

published

We have had a fantastic and reliable service which compares with Telstra, the only difference was that we have not got face time included in our plan, we had a 2GB plan with Telstra and it didn't cost extra it just used our data and when we ran out we purchased extra. The data speed appears to be the same. I would like to suggest that Pennytel include face time and you would find people would purchase extra data regardless of cost.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per MonthA$16.00
Included Data per Month2 GB
3 comments
Pennytel
Ella M.Pennytel
Kevin
Kevin
Pennytel
Ella M.Pennytel
marie cooper

marie cooperHunter Region, NSW

Has been great so far

published

Coverage has been great and down load speeds very good. This product represents excellent value for money when comparing it with other suppliers. I have had no dropouts or black spots with my phone and I am very satisfied.

Customer Service
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per MonthA$10.99
Included Data per Month1 GB
1 comment
Pennytel
Ella M.Pennytel

Great provider

published

I have had no problems with coverage as I haven't been out of my area due to the lockdown , no dropouts I don't download much data but what I do is fine

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per MonthA$15.99
Included Data per Month2 GB
1 comment
Pennytel
Ella M.Pennytel
Beverley Cramond

Beverley CramondHunter Region, NSW

  • 3 reviews

Good service which is so important for older people.

published

Network coverage is spot on. No drop outs experienced. All downloads activated well, no problems at all.
My telephone account each month is very acceptable, I am paying 50% less and sometimes more than before Pennytel which is important when on a fixed income.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per MonthA$15.00
Included Data per Month1 GB
1 comment
Pennytel
Ella M.Pennytel
Helen

HelenLaunceston, TAS

A great find

published

Excellent network coverage however I have rarely left home in the last six or seven weeks due to the corona virus and government restrictions particularly as I am over eighty.

Data downloads are fine.

Customer Service
Transparency
Value for Money
Plan TypePost-Paid with Phone
Included Data per Month2 GB
1 comment
Pennytel
Ella M.Pennytel
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Nanna

NannaHiggins 2615, ACT

You have improved my life

published

Your network is good, I have never had a dropout and has made a difference to how I use and enjoy my phone. Yes your speed is good there is no waiting time. I love your network.

Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per MonthA$15.99
Included Data per Month2 GB
1 comment
Pennytel
Ella M.Pennytel
Nana

Nana

  • 2 reviews

Great and reliable service

published

No dropouts . Network coverage appears to be comprehensive in the locations I have been. Havent had the need to download as yet ' have recommended Pennyytel to a number of friendsi.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per MonthA$10.99
Included Data per Month1 GB
1 comment
Pennytel
Ella M.Pennytel
Jean

JeanMurrumbidgee Region, NSW

Handy to have my first mobile phone I do not use a lot good have plan with x amount of use reduced cost

published

No drop out that I am a ware of as i do not use a lot. I have only used in this area.Not sure about speed as I do not use a lot & how fast does not bother me Thank you.

Customer Service
Transparency
Value for Money
Plan TypePost-Paid with Phone
Plan Cost per MonthA$10.99
Included Data per Month1 GB
1 comment
Pennytel
Ella M.Pennytel
davena

davenaPeel, WA

Centimeter perfect

published

What a pleasure to deal with.
No wait time and genuine help if required.
Have had no drop outs from shark bay to albany
This has been the best value for money in our communication adventure
I say this because we went into pennytel with eyes wide shut and came up with a fantastic company who I have recommended to many friends and family
Keep up the good work and thank you

Dawseville davo

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per MonthA$36.00
Included Data per Month11 GB
1 comment
Pennytel
Ella M.Pennytel
Wayne

Wayne

  • 2 reviews

Great plans. Very easy to deal with.

published

No complaints at all. From the sign up to receipt of the phone and sim everything couldn’t have gone smoother. I had a phone enquiry and it was handled promptly and efficiently.

Customer Service
Transparency
Value for Money
Plan TypePost-Paid with Phone
Included Data per Month10 GB
1 comment
Pennytel
Ella M.Pennytel

great stuff great service and great connections.

published

very reliable.I am connected from a lot of places i couldn't connect before. Now i don't have to run around trying to speak to somebody. Keep it up and i'm yours for ever.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per MonthA$10.00
Included Data per Month1 GB
1 comment
Pennytel
Ella M.Pennytel
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john c

john cHunter Region, NSW

Extremely good price and service

published

I am very happy with the service excellent , and the price is a Pensioner delight.
Easy to pay, no problem with coverage or data completely happy so far
Thank you PENNYTEL

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per MonthA$12.00
Included Data per Month2 GB
1 comment
Pennytel
Ella M.Pennytel
Roger Williams

Roger WilliamsGreater Melbourne (Metropolitan), VIC

Great Service!

published

Network coverage has been great with only a momentary dropout in the high hills. Data download speeds more than adequate. Thank you for the always prompt, polite and professional people at Pennytel when speaking on the phone.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per MonthA$25.00
Included Data per Month10 GB
1 comment
Pennytel
Ella M.Pennytel
Robert bugg

Robert buggNorth-West & West coast, TAS

Great sevice

published

Great low cost services that provides great coverage and easy managed account. Data downloading is easy quick and effective I work a lot in western tasmania and it is still verry good network coverage.

Plan TypePost-Paid with Phone
Plan Cost per MonthA$20.00
1 comment
Pennytel
Ella M.Pennytel

Now I can no further blame the telecommunication provider for not responding to calls for lack of coverage

published

Since transferring three mobile services from an Optus ISP/ telecommunication provided, I have experienced nothing but excellent coverage within our regional / country property, including within our Colourbond clad house.
Service received from the overseas service personnel on inception of and post commencement of Pennytel can only be described as exceptional.
I have strongly recommended Pennytel to many other dissatisfied clients of other more expensive telecommunication providers here within the Tamar Valley.
Thank you and continue the great service

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per MonthA$50.00
1 comment
Pennytel
Ella M.Pennytel
jenny

jenny

  • 2 reviews

recommend to anyone

published

service is as good as my other network. download speeds are fast. disappointing though pennytel doesn't support 1900 numbers. the phone service have been excellent when I have contacted pennytel staff

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per MonthA$19.95
Included Data per Month16 GB
1 comment
Pennytel
Ella M.Pennytel
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Questions & Answers

Peter M.

Peter M.asked

I am about to join on a $10 cheaper plan.I dont use alot of data and I dont make many calls.Will my monthly bill be around $10 or will I have extra fees?

No answers
Peter M.

Peter M.asked

Hello,Will I be able to use free wifi at home when I start a plan?

2 answers
Paul
Paul

I don't have any problems using WiFi connected to my home internet.

Peter M.
Peter M.

Hi Paul,I am about to join on a $10 cheaper plan.I dont use alot of data and I dont make many calls.Will my monthly bill be around $10 or will I have extra fees?

Peter M.

Peter M.asked

Hello,I am about to switch from vodafone to Pennytel.I have used free wifi at home to contact friends on messenger .Will I still be able to do that?

2 answers
Kriss
Kriss

Yes, definately, all plans seem to come with data (like wifi but direct to your phone). Messenger doesnt require a lot of data so you should be good regardless of the plan you choose.

Peter M.
Peter M.

hi Kriss,I I am going to start with the cheapest plan $10. I dont make alot of calls.Will i be paying close to $10 each month or alot more?

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