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Pennytel

Pennytel (page 2 of 52)

4.4 from 1,102 reviews · View Statistics

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Anthony Griffiths
Anthony GriffithsSouth West, WA

Top service

published

Excellent coverage, no hiccups and, so far, no dropouts. I only use very limited downloads but so far have not had any problems either with downloading or with download speed.

Value for Money
Customer Service
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Akok
AkokCentral West, NSW

Can't live without it

published

Absolutely love it no problems with coverage or internet recommend it to everyone and the price you can't go wrong for downloading it's very fast games play smoothly no drop outs

Value for Money
Customer Service

Very Happy

published

I have no complaints in regard to the service I have received also coverage is great and I have not had any bad experiences since joining Pennytal Staff were very friendly and helpful in getting me connected thank you

Value for Money
Customer Service
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Great Service at a Great Price

published

Only been with Pennytel for 6 months, and we're receiving service in locations we never did with Optus. Great Price for telephone, SMS and data. International access, which we require, is included and not an additional cost like other telco's. Best value for money, couldn't be happier.

Value for Money
Local Reception
Dean
DeanSouthern and Hills, SA

only wanted 1gb suits my use.Haven't had any problems so far

published

very reliable network.suits my minimal use for low cost.Have had no issues with network speed/drop outs.Former supplier,Testra,couldn't could not match price.Would reccomend for low use users who do not need to pay for what they do not use

Value for Money
Customer Service
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Sue L
Sue LSydney, NSW
  • 2 reviews
  • 2 likes

So happy with Pennytel

published

So happy with Pennytel, no issues at all changing from Optus and better reception to boot! Cheaper than other major Australian telcos with better all round service and supply. Highly recommended

Value for Money
Customer Service
J Marsh
J MarshSydney Surrounds, NSW

Excellent service and price

published

I have had no issues with network coverage.i have had no drop-outs I have had no issues with download speed. I have already been recommending pennytel to friends and family.

Value for Money
Customer Service
Rob
RobCanberra Central 2601, ACT

Everything has worked well

published

I am a senior and not at all technical, but I have found everything to do with setting up my Pennytel service very straight forward. Everything has worked as advertised. The small data mobile service is good value.

Value for Money
Local Reception
fairdinkum
fairdinkumSouth East Queensland, QLD
  • 6 reviews
  • 4 likes
  • Verified

Best value for money Australian post paid SIM mobile service with FULL VOICE MAIL message bank

published
Value for Money
Customer Service
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best value ever

published

We travel frequently to Queensland and to south west NSW via both city and country towns .Before changing to pennytel we checked their coverage area even in the remote towns we were still able to get mobile reception. When down loading date the speeds are good enough for videos etc.

Value for Money
Customer Service
Robyn L.
Robyn L.
  • 2 reviews

Great coverage and great people to deal with

published

Network coverage has been great and reliable with no drop outs and good data speed. I greatly appreciate the friendly courteous assistance given when changing from former provider and have no hesitation recommending Pennytel to friends and family.

Value for Money
Customer Service
John Curtis
John CurtisMurrumbidgee Region, NSW

Great Pennytel

published

The coverage is the same as Telstra. I have had some dropouts only when Telstra were fixing the lines in our town.
I don’t know about download speed as I haven’t use downloads as yet. I only use my phone to ring people

Value for Money
Customer Service
John H
John HSydney, NSW

Update on my Pennytel.

published

I used Telstra before and found apart from your much cheaper prices the service was just as good as Telstra. I have found the area covered has been excellent and have not experienced any drop outs

Value for Money
Customer Service
Alegend
AlegendGreater Melbourne (Inner), VIC

Excellent

published

All promises have been fulfilled - have had no problems with coverage. As I am a small data user most months an added advantage would be the facility to carry over some portion of unused data.

Value for Money
Customer Service

Great for mature lady

published

Found the network coverage very good , on a recent trip in the country of NSW , so far have had no problems at all , thank you , and keep up the good work

Value for Money
Customer Service
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Page 2 of 52
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Questions & Answers

Roger
Rogerasked

I am currently with Telstra. ? If I change to Pennytel can I still have a post paid service. Billed monthly and auto-deducted.

1 answer
J Marsh
J Marsh

I receive a post paid service with pennytel. Billing can be set up in lots of ways, but mine is auto deducted.

BTW, I love how you can ring and speak to a person if you want to change plan size.

It is easy to log into your account online to check your plan, data usage etc

So glad to have moved from T******

bcollie
bcollieasked

When will Pennytel make WiFi calling available?

3 answers
Alison P.
Alison P.

Sorry can't help you with that question. I don't use it for that.

bcollie
bcollie

I thought there Pennytel reps on this page

Pennytel
Brendon H.Pennytel

Hi Bcollie,

This is something that the big boys have to release into our systems. We are currently aiming to have this complete sooner rather than later.

We will announce on our socials once it is available.

Regards,
Brendon

Joseph
Josephasked

I have got 2 Galaxy A71 4G, living in Caspian Circuit, Point Cook, Victoria and I have got lots of problems (call drops constantly inside or outside the house) with other Telco that operates under Optus.
I already contact Samsung support and they told me phone is fine.
I would like to know if is a problem with the distance from the towers or I live in the black spot and doesn't matter with company I'm with I got the same problem. Do I need any Booster?
I know Telstra got the best coverage. Could you please tell me your opinion?
Kind Regards
Joseph Lobo

4 answers
Pennytel
Brendon H.Pennytel

Hi Joseph,

According to our coverage map we have full 4G coverage there. You could purchase one of our low end plans to trial this if you would like. My advice would be to trial first and see if the Telstra tower has better coverage than the current Optus sim. This does happen and is more common than you think - If that is still a problem then putting a booster in the house definitely helps. I personally live in a little bit of a black spot and used a booster on my roof and have not had any issues since.

Let me know if you need anything else Joseph.

Cheers,

Brendon

Joseph
Joseph

Hi Brendon
Thank you very much for your response.
I will follow your advice and I'm going to contact Pennytel.
Kind regards
JLobo

Joseph
Joseph

Hi Brendon
Thank you for your information, and I would like to inform that all the problems I had with my Galaxy A71 stopped since I change the network.
Now I am with PENNYTEL and I m very happy. No more drop calls and the voice is clear. My 2nd phone is now waiting for a PENNYTEL SIM card.
Thank you very much
JLobo

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Details

CategoryMobile Phone Service Providers
Network UsedTelstra
International Roaming Offered Yes
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