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Pennytel

Pennytel (page 2 of 25)

4.4 from 704 reviews

Reviews

(489)
(117)
(23)
(10)
(65)
  • Value for Money
    5.0 (365)
  • Plan Type
    • Post-Paid Sim Only (190)
    • Pre-Paid Sim Only (115)
    • Post-Paid with Phone (32)
  • Customer Service
    4.9 (337)
  • Local Reception
    4.7 (321)
  • Transparency
    4.9 (323)

Reviewer Photos & Videos

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Tim

TimNorth-West & West coast, TAS

Couldn't be happier since switching all of our mobile services to Pennytel

published

Network coverage is every bit as good as Telstra. No coverage or dropout issues.
I have found the Data download speeds to be perfectly adequate (again every bit as good as Telstra)
And the bonus is I am saving over $1,300 a year compared to my previous provider (Telstra).

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month: $70.97
Included Data per Month:20 GB
See all answers

pleased with service - working well - recommended my brother

published

reception seems good when I am in Sydney which is so convenient as with previous both my brother and I would need to run around the house to and garden to get reception

Customer Service
Transparency
Value for Money
Local Reception
See all answers

Great service!

published

Since switching to Pennytel I have saved money and now have better coverage. It’s a great low cost service - I went from paying $40 to $24.99 a month and getting better coverage.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month: $24.99
Included Data per Month:10 GB
See all answers
moira

moiraMid North Coast, NSW

NO PROBLEMS

published

Coverage is very good No dropouts, no problems and good to know you keep in touch with your customers Thank-you .Very hard to believe that we are getting better deals than we did with another company and first class service

Customer Service
Transparency
Value for Money
Local Reception
See all answers

Robert bugg

Robert buggNorth-West & West coast, TAS

Great sevice

published

Great low cost services that provides great coverage and easy managed account. Data downloading is easy quick and effective I work a lot in western tasmania and it is still verry good network coverage.

Plan TypePost-Paid with Phone
Plan Cost per Month: $20.00

RickyT

RickyTNorthern Region, NSW

Fantastic!!!

published

This is a VERY good service, plenty of coverage, no dropouts etc. I don't need a lot of data so this is PERFECT for me. I went from paying $39 a month(Telstra) to paying just $11 a month. If you don't need a lot of data this is perfect.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month: $10.99
See all answers

Alan

AlanNorthern Region, NSW

Great mobile service,no problems

published

Every thing so far has been A1,very happy with everything,half the cost of previous carrier.Great ap for keeping track of usage etc with more than enough data for my usage.

Customer Service
Transparency
Value for Money
Plan TypePost-Paid Sim Only
See all answers

dirtyharry

dirtyharrySouth East Queensland, QLD

all good

published

no idea about network coverage and dropouts as i only have a 4G flip phone and just use it for emergencies,so that is all i have to say on this topic!

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month: $10.99
Included Data per Month:1 GB
See all answers
Phillip B

Phillip BAU

  • 2 reviews

Excellent service from both the Phone reception and customer service.My phone works in more places then it ever did.

published

My Data speeds are excellent for what I use my phone for and the network coverage is awesome making my phone work in more places then it ever did with my former service provider ,eg like shoping centers and underground carparks and remote rural areas. Never had a dropout yet. Very happy customer.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month: $20.00
Included Data per Month:4 GB
See all answers
Alexander B.

Alexander B.Hunter Region, NSW

Excellent

published

Compared with previous providers, Pennytel has stood-out in terms of stated service, and actual real-time delivery, Coverage excellent, we are in a difficult geographical spot for some telcos, far better service than experienced before.
Much Appeciated
Dr Alexander

Customer Service
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
See all answers

Andrew

AndrewHunter Region, NSW

Prompt service. Can't fault the coverage.

published

Service was prompt and Sim card arrived within the indicated time frame. Setup without a hitch and no issues with direct debit each month and invoice received via email. Recommend.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month: $29.99
See all answers

Daffodil Angel

Daffodil AngelNorth-West & West coast, TAS

  • 2 reviews

Fantastic service

published

No problems at all with network coverage. Haven’t experienced drop outs and we are in a rural area. They give excellent customer service. Great cost per month. I would recommend Pennytel.

Customer Service
Transparency
Value for Money
Local Reception
Plan Cost per Month: $10.00
See all answers

DinRedfern

DinRedfernSydney, NSW

  • 2 reviews

What u need.

published

It’s what you need in a telco. A service that just works! Easy, simple and inexpensive. Very happy with Pennytel.
Am very impressed with the coverage that is offered as well.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month: $17.00
Included Data per Month:20 GB
See all answers

Now I can no further blame the telecommunication provider for not responding to calls for lack of coverage

published

Since transferring three mobile services from an Optus ISP/ telecommunication provided, I have experienced nothing but excellent coverage within our regional / country property, including within our Colourbond clad house.
Service received from the overseas service personnel on inception of and post commencement of Pennytel can only be described as exceptional.
I have strongly recommended Pennytel to many other dissatisfied clients of other more expensive telecommunication providers here within the Tamar Valley.
Thank you and continue the great service

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per Month: $50.00
See all answers
Jan

JanHunter Region, NSW

Great service

published

Very happy with service and network coverage and have always been able to contact Pennytel quickly if needed. Purchased Nokia 2.2 phone and so far had no problems. It suits my purpose.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month: $10.00
Included Data per Month:1 GB
See all answers
jenny

jenny

  • 2 reviews

recommend to anyone

published

service is as good as my other network. download speeds are fast. disappointing though pennytel doesn't support 1900 numbers. the phone service have been excellent when I have contacted pennytel staff

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Plan Cost per Month: $19.95
Included Data per Month:16 GB
See all answers

Have you tried pennytel? Great price great service

published

Reliable network. down load speed
Best swap I ever did... moved the whole family. Every where we go we have service... even in the country! Very recommended! Set up was easy .. as well.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month: $25.00
Included Data per Month:10 GB
See all answers

trevfromoz

trevfromozSouth West, WA

  • 3 reviews

No dramas easy to change.

published

SIM cards arrived quickly, activated within an hour, problems with coverage and have recommended Pennytel to all my friends. Data download seems pretty quick, I have always managed to access information I need quickly.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month: $26.00
Included Data per Month:100 GB
See all answers

Perfect Telecom Company

published

Very reliable network and fast data download. Roaming feature is efficient. Billing is accurate. Easy to contact them and excellent customer service. Mobile plans are very affordable. I just wish in the future Pennytel will offer internet service as well. Overall I am so happy and satisfied with Pennytel.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month: $11.00
Included Data per Month:1 GB
See all answers

Pauline B.

Pauline B.Sydney, NSW

Great

published

All perfect, good coverage and download speeds were good even when I was overseas. Good value and great service. I can recommend Pennytel to my friends if they are looking for a new service provider

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month: $19.90
Included Data per Month:10 GB
See all answers

Page 2 of 25

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Questions & Answers

Ian

Ianasked

Does pennytel support WiFi calling?

No answers

Len C.

Len C.asked

Can I pay the 12 months fee in advance?

1 answer
Pennytel
Ella M.Pennytel

Hi Len,

Thanks for your question.

You do have the ability to pay your bill in advance, it will just appear as a credit on your invoice and will accrue in your account.

Kind Regards
The Pennytel Team


Kim C.

Kim C.asked

why can't I receive sms from uzbekistan?I can send with no problems and can receive sms on telstra but not pennytel.

1 answer
Pennytel
Ella M.Pennytel

Hi Kim,

Thanks for getting in contact with us. Sorry to hear that you are having issues.

We’d recommend contact our support team on 1300 232 888 and they will be able to look into this further for you.

Kind Regards
The Pennytel Team


Get an answer from our members and Pennytel representatives

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