Waste of money, wheel gets stuck & doesn’t move.
Its’s only 12mths old, spent time everyday trying to get it working, it just kept jamming. Pentair no help, wouldn’t send anyone to have a look. Gave up and bought a robot.
I ignored all of the bad reviews of the Rebel 1 thinking they would have fixed the issues but clearly it's no different. 6 months in and my rebel 2 goes 2/3 up the wall, drops down, does a spin then goes up the same part of the wall. Repeat that for 4 hours. Large leaves block it up also. I paid $500 and it was a complete waste of money.
Purchased in for $500.
Ran well for the first 12 months then started spining on the spot. Rang manufacturer who claimed to of never heard of the issue. Went back to Pool and Spa Warehouse who explained it happens often when the gear or cogs start to wear. They swapped wheels from left to right which fixed the problem for about 3 months. Started doing to again so back to the pool shop who said the main driveshaft needed replacing. $35 not covered by warranty as its wear and tear. The unit is all plastic cogs so if wear is not covered the 3 year warranty is BS. 2 month...s later it spins again back to pool shop to replace smaller driveshaft for another $35. Would not purchase again. Warranty is worthless. I wondered why the rep suggested the Zodiac over this one at time of purchase.
Purchased in at Pool and Spa Warehouse Physical store.
Questions & Answers
Hi, My Rebel is getting stuck at the bottom of the wall where ever i put it in my pool. We have recently had the pump replaced and it worked fine before that. I have tried changing the section level and have checked for derbies. Any suggestions?
the filters are clean, great suction, no blockages, the cogs are all good, the valve in the skimmer box is fully closed to fast BUT the wheels are only turning 5 times per minute . Any advice please!
Cleaner constantly spins in circles; wheels turning in opposite direction. Remedial action ?
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