1 photo
Pentanet
4.6 from 33 reviews · View Statistics
See the Best Internet Service Providers in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Pentanet

Reviews

4.6
33 reviews
  • Value for Money
    2.0 (4)
  • Transparency
    2.7 (3)
  • Customer Service
    2.7 (3)
  • Adequate Speeds Yes (1) · No (3)
Previous
Next

Disappointed

published
Value for Money
1/5
Incentivised Review No
Gurwinder S.
Gurwinder S.Perth, WA

Experienced Bad internet serviceby pentanet

published

I been using pentanet from more then 2 years. It was good before but now its frustrating. Bad custoner service even. They just only consuntrating on Wildcats these days.
Speed not stable talked with them they have no solution instead of saying turn off modem and turn on after 10 minutes.

Value for Money
2/5
Transparency
2/5
Pentanet
Team PentanetPentanet
Gurwinder S.
Gurwinder S.
RichM
RichMPerth, WA

Mostly harmless

published
Value for Money
4/5
Transparency
5/5
Craig
CraigPerth, WA

Never got up to speed, forced me to buy new routers i didn't need

published

The FTTP NBN from pentanet was awful, dropouts, slow speeds.

Poor service, rude staff, sold me equipment I didn't need.

I paid for 100mbps barely got 16 consistantly, moved to a new provider and now consistently in the high 90s even at peak time.

Value for Money
1/5
Transparency
1/5
Pentanet
Team PentanetPentanet
Craig
Craig
Internet Service Providers

Find out how Pentanet compares to other Internet Service Providers

Know better, choose better.

Compare all

Questions & Answers

Kevin M.
Kevin M.asked
Pentanet

Hey guys,
I'm currently with belong and have been for the past 4 years with no issues, (NBN Ftth 50+Mbps). However I've recently moved to Armadale where its now Fttn less than 10 Mbps. Even belong emailed me to say they are unable to provide the speeds I'm paying for!
Can pentanet do better?
Should also add we're all big gamers (usually 3 sometimes 4 xboxes online at once)

Cheers Kevin

2 answers
Pentanet
Team PentanetPentanet

We'd love to see if we can help - could you please send your address through to hello@pentanet.com.au and we'll see which services you're eligible for!

Destiny W.
Destiny W.

I regulary get 60/20 which is what I'm paying for on pentanet fixed wireless

Jordan hulston
Jordan hulstonasked
Fixed Wireless

Hey pentanet, I live in atwell Perth Western Australia what ping will I get I average 60 ping? Would I get better ping?

1 answer
Pentanet
Team PentanetPentanet

We'd love to see which services you're eligible for so we can better answer that question! Could you please reach out on hello@pentanet.com.au or call 9466 2670 so we can find out more about your situation? Cheers!

mickeydoherty7
mickeydoherty7asked
Pentanet

Hi there, so im massive into gaming.. if i do switch over can i put the router in anyroom and hardwire my ps4 into that?

3 answers
Amy
Amy

they can install a wan socket into your wall and you can enjoy fast speeds on their fixed wireless but its terrible and i won't recommend it im on fibre to the home and i don't have one issue ABB is way better than pentanet

Pentanet
Team PentanetPentanet

Hey Mickey - that will depend on which service you're eligible for. With our fixed wireless service, we will install a dish on roof where there is line of sight to a tower, and then install a new data point in your home. Generally, that will be directly below the dish, but if you'd like it somewhere else, you can discuss with our technician on the day!

Pentanet
Team PentanetPentanet

@Amy - your profile say you're in Victoria, we don't provide services outside of Western Australia so not sure how you managed to experience our Fixed Wireless!

See all Pentanet questions

Get an answer from our members and Pentanet representatives

Pentanet

Details

Compare all 4 Pentanet
CategoryInternet Service ProvidersInternet Service ProvidersInternet Service ProvidersInternet Service Providers
Standard Monthly Price $69.00$79.00$99.00
Typical Evening Download Speed 24.0 Mbps44.0 Mbps80.0 Mbps
Max Download Speed 25 Mbps50 Mbps100 Mbps
Max Upload Speed 5 Mbps20 Mbps40 Mbps
Service TypeFixed WirelessNBNNBNNBN
Packages AvailableStandaloneStandaloneStandaloneStandalone
ContractMonthly and Set PeriodMonthly and Set PeriodMonthly and Set PeriodMonthly and Set Period
Data AllowanceCapped/Fixed and UnlimitedUnlimitedCapped/Fixed and UnlimitedCapped/Fixed and Unlimited
Compare all 4 Pentanet
Visit official website

Other Internet Service Providers

Previous
Launtel

Launtel

4.9
(837)
Mint Telecom

Mint Telecom

4.9
(420)
MATE

MATE

4.5
(2,416)
Internode

Internode

4.1
(2,224)
Harbour ISP

Harbour ISP

4.0
(1,454)
OntheNet

OntheNet

4.6
(54)
OptiComm

OptiComm

4.0
(446)
Next
See all Internet Service Providers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.