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Pentanet
4.5 from 34 reviews · View Statistics
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Reviews

1.0
4 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(4)
  • Value for Money
    1.3 (4)
  • Transparency
    1.3 (3)
  • Customer Service
    1.3 (3)
  • Adequate Speeds Yes · No (4)
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Reviewer Photos & Videos

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Ian
IanPerth, WA
  • 2 reviews

false advertising

published

poor speeds and drop outs then they blame my end. Seems they always blame everyone but themselves for a problem and when you call and talk to them and show them the speed they tell you that you are wrong

  • Thumbnail
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Value for Money
1/5
Transparency
1/5
Customer Service
1/5
Incentivised Review No
Start DateMay 2021
Adequate Speeds No
Standalone or BundledStandalone
Contract Type24-month contract
Data TypeUnlimited Data

Disappointed

published
Value for Money
1/5
Incentivised Review No
Start DateAugust 2021
Adequate Speeds No
Standalone or BundledStandalone
Contract Type12-month contract
Data TypeUnlimited Data
Gurwinder S.
Gurwinder S.Perth, WA

Experienced Bad internet serviceby pentanet

published

I been using pentanet from more then 2 years. It was good before but now its frustrating. Bad custoner service even. They just only consuntrating on Wildcats these days.
Speed not stable talked with them they have no solution instead of saying turn off modem and turn on after 10 minutes.

Value for Money
2/5
Transparency
2/5
Customer Service
2/5
Incentivised Review No
Start DateMarch 2018
Adequate Speeds No
Standalone or BundledStandalone
Contract Type24-month contract
Data TypeUnlimited Data
Pentanet
Team PentanetPentanet
Gurwinder S.
Gurwinder S.
Craig
CraigPerth, WA

Never got up to speed, forced me to buy new routers i didn't need

published

The FTTP NBN from pentanet was awful, dropouts, slow speeds.

Poor service, rude staff, sold me equipment I didn't need.

I paid for 100mbps barely got 16 consistantly, moved to a new provider and now consistently in the high 90s even at peak time.

Value for Money
1/5
Transparency
1/5
Customer Service
1/5
Incentivised Review No
Start DateJanuary 2020
Adequate Speeds No
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
Pentanet
Team PentanetPentanet
Craig
Craig
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Questions & Answers

WA anime g.
WA anime g.asked
Pentanet

Hi im a gamer and streamer so I was Just wondering how good is your wireless internet and what I the best seed you have

1 answer
Ian
Ian

terrible as the ping is103 download 2,44 and upload is 1.76 at the moment and they always blame your set up not theirs, they tried to blame my router saying it was sending a signal to disconnect . Speed is all over the place
PING ms
9
DOWNLOAD Mbps
21.19
UPLOAD Mbps
4.44

Kevin M.
Kevin M.asked
Pentanet

Hey guys,
I'm currently with belong and have been for the past 4 years with no issues, (NBN Ftth 50+Mbps). However I've recently moved to Armadale where its now Fttn less than 10 Mbps. Even belong emailed me to say they are unable to provide the speeds I'm paying for!
Can pentanet do better?
Should also add we're all big gamers (usually 3 sometimes 4 xboxes online at once)

Cheers Kevin

2 answers
Pentanet
Team PentanetPentanet

We'd love to see if we can help - could you please send your address through to hello@pentanet.com.au and we'll see which services you're eligible for!

Destiny W.
Destiny W.

I regulary get 60/20 which is what I'm paying for on pentanet fixed wireless

Jordan hulston
Jordan hulstonasked
Fixed Wireless

Hey pentanet, I live in atwell Perth Western Australia what ping will I get I average 60 ping? Would I get better ping?

1 answer
Pentanet
Team PentanetPentanet

We'd love to see which services you're eligible for so we can better answer that question! Could you please reach out on hello@pentanet.com.au or call 9466 2670 so we can find out more about your situation? Cheers!

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Get an answer from our members and Pentanet representatives

Pentanet

Details

Compare all 4 Pentanet
CategoryInternet Service ProvidersInternet Service ProvidersInternet Service ProvidersInternet Service Providers
Standard Monthly Price $69.00$79.00$99.00
Typical Evening Download Speed 24.0 Mbps44.0 Mbps80.0 Mbps
Max Download Speed 25 Mbps50 Mbps100 Mbps
Max Upload Speed 5 Mbps20 Mbps40 Mbps
Service TypeFixed WirelessNBNNBNNBN
Packages AvailableStandaloneStandaloneStandaloneStandalone
ContractMonthly and Set PeriodMonthly and Set PeriodMonthly and Set PeriodMonthly and Set Period
Data AllowanceCapped/Fixed and UnlimitedUnlimitedCapped/Fixed and UnlimitedCapped/Fixed and Unlimited
Compare all 4 Pentanet
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