Reviewer Photos & Videos
- NBN 50/20 (Standard Plus)
poor speeds and drop outs then they blame my end. Seems they always blame everyone but themselves for a problem and when you call and talk to them and show them the speed they tell you that you are wrong
Originally got pentanet because a friend was given a code and if we used it we would both get a $50 gift card. After signing up I was told it was only for fixed wireless plans. Yet both have have NBN.
Every time I’ve attempted to put my RAC number in to receive 5% discount it says i can’t at this time.
“No up front costs” but had to pay $244 for modem and set up.
Wouldn’t really mind about all that stuff if we at least got good internet buttt I’m really upset with our service. Can’t even load a Facebook video on my phone even though my phon...e is the only thing connected to it. Bought for Netflix for my tv but always having problems loading. Going to have to upgrade to premium just to watch Netflix once a day - I’m not even on the lowest plan. You can’t upgrade your plan online either, you have to call up. I’ve had my service “restricted” (works the same as when there’s no restriction) twice now because direct debit from a bank account is hard to set up. They are very quick to restrict you.
- NBN 50/20 (Standard Plus)
Experienced Bad internet serviceby pentanet
I been using pentanet from more then 2 years. It was good before but now its frustrating. Bad custoner service even. They just only consuntrating on Wildcats these days.
Speed not stable talked with them they have no solution instead of saying turn off modem and turn on after 10 minutes.
- NBN 100/40 (Premium)
Never got up to speed, forced me to buy new routers i didn't need
The FTTP NBN from pentanet was awful, dropouts, slow speeds.
Poor service, rude staff, sold me equipment I didn't need.
I paid for 100mbps barely got 16 consistantly, moved to a new provider and now consistently in the high 90s even at peak time.
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Questions & Answers
Hi im a gamer and streamer so I was Just wondering how good is your wireless internet and what I the best seed you have
terrible as the ping is103 download 2,44 and upload is 1.76 at the moment and they always blame your set up not theirs, they tried to blame my router saying it was sending a signal to disconnect . Speed is all over the place
I'm currently with belong and have been for the past 4 years with no issues, (NBN Ftth 50+Mbps). However I've recently moved to Armadale where its now Fttn less than 10 Mbps. Even belong emailed me to say they are unable to provide the speeds I'm paying for!
Can pentanet do better?
Should also add we're all big gamers (usually 3 sometimes 4 xboxes online at once)
Hey pentanet, I live in atwell Perth Western Australia what ping will I get I average 60 ping? Would I get better ping?
We'd love to see which services you're eligible for so we can better answer that question! Could you please reach out on firstname.lastname@example.org or call 9466 2670 so we can find out more about your situation? Cheers!
Get an answer from our members and Pentanet representatives
|Category||Internet Service Providers||Internet Service Providers||Internet Service Providers||Internet Service Providers|
|Standard Monthly Price||$69.00||$79.00||$99.00|
|Typical Evening Download Speed||24.0 Mbps||44.0 Mbps||80.0 Mbps|
|Max Download Speed||25 Mbps||50 Mbps||100 Mbps|
|Max Upload Speed||5 Mbps||20 Mbps||40 Mbps|
|Service Type||Fixed Wireless||NBN||NBN||NBN|
|Contract||Monthly and Set Period||Monthly and Set Period||Monthly and Set Period||Monthly and Set Period|
|Data Allowance||Capped/Fixed and Unlimited||Unlimited||Capped/Fixed and Unlimited||Capped/Fixed and Unlimited|
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