Pepper Money is offering its customers the chance to win one $100 voucher for writing a review, that is either positive or negative. This is drawn randomly at the start of each month. This incentive campaign launched on September 3rd, 2020, and will run until the end of December, 2021. It is possible that the reviews below are written by reviewers that may have received this incentive. For more information, you can read . Previous incentives: a monthly winner to receive a $100 voucher from April 2019, until July 31st, 2020.
Pepper Money was very helpful in assisting me with my loan, as I have difficulty with English. Thank you very much
Customer Service was excellent, I was able to adjust my payment plan to suit my benefits and around my scheduling, I will be recommending them to anyone who needs a loan.
Terrible Customer Service and Loan Process. Stay Away from this third world company
Slow, painful process with no communication whatsoever. Only after I contacted them they provided an update. So far 20 emails, 15 phone calls that no one bothers to pick. Work from Home is really impacting the quality of response.. Their credit team have absolutely no idea of how to assess. I provided them with all the details and documentation but they keep of asking about the same documentation 20 days down the line. Highly untrained staff. Stay away
Quick, simple lending with no fuss- just great company.
Great rates, fast service , clean and smooth - very satisfied with this loan company. No surprises and simple terms- great customer service and refreshing company to deal with - Thankyou very much Pepper !
Seamless and easy
The whole process from beginning to end was easy. Not having to navigate a tricky pile of paperwork was great. The application took less than 15 minutes. Customer service was fantastic.
Happy with our rate too!
Money there in less than 48 hours.
Fantastic experience, Highly recommend.
Pepper money were fantastic to deal with all the way through the lending process. No hidden fees and providing an honest quote before contract was great to see. With the money I saved in hidden fees directed to franchise finance companies I can take my family on a holiday. Thanks all at Pepper and we will certainly be doing more business in the near future.
Fantastic and supported Experience
Fantastic experience from the start, the application process was super simple, my customer service rep Olivia was super responsive, answered all my questions within minutes of my emails - could not be happier - infact the whole loan process was easier than getting payout letters from my old bank!
Awesome to deal with, straight forward
Very good customer service
Great communication always
100% satisfied with pepper fiancée
Will be a return customer for sure
Any issues were sorted quickly and with zero fuss
Quick to answer the phone
One of the easiest lenders to deal with.
They are definitely one of the easiest lenders to deal with I think they are really happy to give people a chance I am so appreciative of the opportunity that they gave me to improve my life with my loan I can't thank them enough I will recommend them to anybody.
Terrible service if you can even call it that considering they never respond to any requests / information. On numerous occasions I have requested information with no response.
I've even tried calling and been cut off after waiting an hour on hold. Don't waste your time or sanity on this mob.
Very Easy and Simple process
Needed a personal loan and saw that Pepper had one of the best rates going. Applied online and everything went smoothly with constant follow up on progress from the loans Manager. Very easy process and I one I would highly recommend.
Friendly easy and fast
From the moment I enquired about a loan to the time of settlement I found the whole process a breeze great customer service thank you to the whole pram at pepper
Quick and easy
Fast and easy to apply, friendly staff and the online signing of documents is very user friendly. No fees, good rates, easier to deal with than my own bank! Thanks!
Super quick and easy process for a loan for my wedding. Wonderful customer service, highly recommended! Couldn’t be happier, I wouldn’t have been able to have my dream wedding without them!
I am quite impressed about the technology behind the application and to ensure that the person applying is indeed that person, ID Verification etc. Olivia was very helpful and thorough as to what she needed from me.
Fast and friendly
Olivia was very helpful every step of the way !they were upfront and competitive and listened to what I needed . I would recommend them to anyone in the future . Great service !
Questions & Answers
Hi, is there any experience or story about personal loan EARLY repayment? Their FAQ says there is a charge/fee for fixed-rate loans BUT their homepage and application says NO !!!
If you go to our loan product features page here: https://www.pepper.com.au/lending/personal-loans you will see that no fees are payable if the loan is paid early. This applies to fixed rates on personal loans.
Hope this helps.
hi , i'm trying to register on the myloan portal, can anyone tell me how to do it?
Thank you for reaching out to Pepper Money. Please call us on 1300 108 794 so our friendly customer service team can assist you with access to the online portal.
Thanks Natalie, what are your business hours?
You can contact us Monday - Friday between 8:00am and 6:00pm (AEST/AEDT).
My lease finishes in a couple of months and I’d like to return the car. How do I do that?
Thank you for your enquiry.
Would you kindly contact us on 1300 308 738 to allow us to provide instruction specific to your account? We're here to help from 8am to 6pm (AEST), Monday to Friday.
Can you provide a number I can call from overseas please?
Please call +61 2 8624 3405 between the hours of 8:00AM and 6:00PM (AEST) Monday to Friday.
Get an answer from our members and Pepper representatives
|Offers Peer-to-Peer Lending||No|
|Interest Rate||7.95% p.a.|
|Comparison Rate||9.56% p.a.|
|Repayment Frequency||Fortnightly and Weekly|
|Loan Amount||$5,000.00 to $40,000.00|
|Security||Unsecured and Vehicle|
|Loan Term||1.5 to 7 years|
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