Pepper Money is offering its customers the chance to win one $100 voucher for writing a review, that is either positive or negative. This is drawn randomly at the start of each month. This incentive campaign launched on September 3rd, 2020, and will run until the end of December, 2021. It is possible that the reviews below are written by reviewers that may have received this incentive. For more information, you can read . Previous incentives: a monthly winner to receive a $100 voucher from April 2019, until July 31st, 2020.
Simple to deal with - easy process !
Bang. it was right on . I think i had the most swift and easy process for any loan application ever!
Helpful all the way and electronic (which made some of the tasks quicker than expected)
Kudos to them ~
Excellent customer service
Amazing customer service and prompt turn around. Easy to complete online application and identification. Olivia made me feel like a welcomed customer, not a number. Most importantly for me, I am able to pay loan earlier if I can, and did not need a deposit to get started.
Very helpful and friendly!
Olivia was very helpful and friendly with the interactions I had with her, from over the phone to the emails. The loan itself is good, very happy to of found this company!
Excellent service and fast processing
I am very happy with my experience of applying for a personal loan with pepper. I really appreciate the manual review process that assessed applications on a case by case basis. Service from Olivia was great and turnaround time from application to settlement is impressive considering the manual review process. Highly recommended and will definitely consider pepper for all future finance needs.
Wonderful Experience and everything was easy... great help available!!
Had a good experience with the pepper where all the steps to get approved were very easy to follow. Staff helped in a very friendly manner. Prompt response from the Pepper as and when I submitted a document and sent an e mail message!!
Fast, accurate - compared to large banks, they are a joy to work with
At this point, I've already gone and applied for 2 personal loans (car) with Pepper.
Was helped out by an amazing loan specialist named Kaitlin Clarke - both approvals went through in less than a week and was very prompt and complete in asking for requirements.
Timely & helpful
From beginning to end the service was professional & prompt. No hidden agenda & extremely helpful. Full disclosure. Would highly recommend. All people involved in the process were efficient & kept me up to date.
My go to loan people
Twice I have used Peppermoney now for loans. Smooth, simple easy applications, friendly polite helpful staff. Never had a drama or issue. I'll continue to use them again and again
Great offers and quick service
Customer service was fast and easy to deal with, loan went through very fast. Loan rate was great we were offered too, no extra or hidden costs were included which is great
Easy and seamless
My experience has been amazing. Great interest rates, friendly staff, Olivia has been amazing, efficient, helpful and very friendly. Second loan with them and the journey has been great. Helping us to reach our goals and dreams.
excellent customer service
from the beginning to the end it was so fantastic to deal with all the stuff.
at a stressful time could not made me feel more at ease.
thank you for your wonderful work you do.
Process was easy, leavinf them not so much.
We got equip loan from Pepper via broker. The loan process was good, got the settlement on time. As a small business we opted for 60 mths to repay loan. Was not the cheapest but we didnt have many options. They charge me $8.90 every month to take the money out of my bank account - 534 on life of loan, apart from interest and principal. We have never received a statement or even correspondence from them. So that is steap. We have some extra cash come in during this month and rang them to get a payout figure. We still have 24 months of repayment...s to come out It turns out that from what we will still need to pay to what figure they have provided me, we will save $78 for 2 years, absurd. Plus the 8.90 x 24 = 213.60 total 291.60. Our repayments are 335 monthly, so that saving is not even a month in savings. So I will not be paying in advanced thanks and can utilise the 8084.73 (pay out figure, elsewhere)
The person thanks olivia
title persenol loan just like to say how helpful olivia was great exspeance 61 year old no nothing about computers she was the best so all you older people out there dont be sceard arsk for her and go for it ps leant alot about computers many thanks again olivia regards bruce.
Super efficient and straightforward
Easy & fast application. Very helpful & efficient customer service (thank you Jonathan!) straightforward process with no hidden fees or hidden nasties. Felt comfortable applying knowing exactly what I need to regarding my loan.
This was the most straight forward credit application process I’ve ever gone through. So streamlined and no nonsense. It was also processed so quickly! Very happy with the service I received.
Questions & Answers
Hi, is there any experience or story about personal loan EARLY repayment? Their FAQ says there is a charge/fee for fixed-rate loans BUT their homepage and application says NO !!!
If you go to our loan product features page here: https://www.pepper.com.au/lending/personal-loans you will see that no fees are payable if the loan is paid early. This applies to fixed rates on personal loans.
Hope this helps.
hi , i'm trying to register on the myloan portal, can anyone tell me how to do it?
Thank you for reaching out to Pepper Money. Please call us on 1300 108 794 so our friendly customer service team can assist you with access to the online portal.
Thanks Natalie, what are your business hours?
You can contact us Monday - Friday between 8:00am and 6:00pm (AEST/AEDT).
My lease finishes in a couple of months and I’d like to return the car. How do I do that?
Thank you for your enquiry.
Would you kindly contact us on 1300 308 738 to allow us to provide instruction specific to your account? We're here to help from 8am to 6pm (AEST), Monday to Friday.
Can you provide a number I can call from overseas please?
Please call +61 2 8624 3405 between the hours of 8:00AM and 6:00PM (AEST) Monday to Friday.
Get an answer from our members and Pepper representatives
|Offers Peer-to-Peer Lending||No|
|Interest Rate||7.95% p.a.|
|Comparison Rate||9.56% p.a.|
|Repayment Frequency||Fortnightly and Weekly|
|Loan Amount||$5,000.00 to $40,000.00|
|Security||Unsecured and Vehicle|
|Loan Term||1.5 to 7 years|
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