Pepper Money is offering its customers the chance to win one $100 voucher for writing a review, that is either positive or negative. This is drawn randomly at the start of each month. This incentive campaign launched on September 3rd, 2020, and will run until the end of December, 2021. It is possible that the reviews below are written by reviewers that may have received this incentive. For more information, you can read . Previous incentives: a monthly winner to receive a $100 voucher from April 2019, until July 31st, 2020.
Don't recommend finance through pepper
Got a vehicle loan through this company paid on time everytime in fact months in front someone smashed into my vehicle pepper finance paid out by insurance company sends me a letter to say your account has been finalised stop direct debit payments 6 months later get a letter from debt collection agency stating I owe pepper finance over $12000 my car written off insurance paid to pepper im left with no car and a 12000 debt. Shame on you pepper finance I would recommend anyone get a loan th
Avoid at all costs
Covid hit our catering business hard but we kept our business running and staff employed throughout. I had requested assistance or a deferral period through our finance broker who had complications with Pepper money and caused lengthy delays in resolving our issue. In the interim period, our otherwise perfect credit score has been decreased to below 100 because of reported late payments by PEPPER MONEY.
We found communications with Pepper Money difficult and it only became reasonable and productive after their Mercantile agent got involved where agreements were made and the issue of outstandings were settled hassel free.
Super easy, above & beyond service
Thank you Olivia for your exceptional service! You made the whole process from start to finish a breeze, not to mention your swift replies whenever I had any questions about anything!
I am very impressed with their service which was efficient, professional and caring service. Olivia was such a pleasure to deal with and all requirements was very clear. The entire process was so professional and managed extremely well - I would highly recommend Pepper and would use again
The reviewer stated that an incentive was offered for this review
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Great customer service
Awesome customer service, very fast and was always told how my loan was progressing.
Olivia is a great asset to your team.
Pretty good rate and no fees to worry about.
Would borrow from them again
Exceptional customer service
Olivia was fantastic to deal with. She went above and beyond to help me with my loan application. Her customer service was outstanding and I would be more than happy to recommend her to anyone wanting to apply through Pepper Money.
What a star employee, she deserves a pay rise!
Personal Loan experience
The team at Pepper were very efficient and tailored the loan to my personal circumstance. They were quick in getting an answer back to me and getting the loan approved, would highly recommend.
Questions & Answers
Hi, is there any experience or story about personal loan EARLY repayment? Their FAQ says there is a charge/fee for fixed-rate loans BUT their homepage and application says NO !!!
If you go to our loan product features page here: https://www.pepper.com.au/lending/personal-loans you will see that no fees are payable if the loan is paid early. This applies to fixed rates on personal loans.
Hope this helps.
hi , i'm trying to register on the myloan portal, can anyone tell me how to do it?
Thank you for reaching out to Pepper Money. Please call us on 1300 108 794 so our friendly customer service team can assist you with access to the online portal.
Thanks Natalie, what are your business hours?
You can contact us Monday - Friday between 8:00am and 6:00pm (AEST/AEDT).
My lease finishes in a couple of months and I’d like to return the car. How do I do that?
Thank you for your enquiry.
Would you kindly contact us on 1300 308 738 to allow us to provide instruction specific to your account? We're here to help from 8am to 6pm (AEST), Monday to Friday.
Can you provide a number I can call from overseas please?
Please call +61 2 8624 3405 between the hours of 8:00AM and 6:00PM (AEST) Monday to Friday.
Get an answer from our members and Pepper representatives
|Offers Peer-to-Peer Lending||No|
|Interest Rate||7.95% p.a.|
|Comparison Rate||9.56% p.a.|
|Repayment Frequency||Fortnightly and Weekly|
|Loan Amount||$5,000.00 to $40,000.00|
|Security||Unsecured and Vehicle|
|Loan Term||1.5 to 7 years|
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