Pepper Money is offering reviewers that provide a review, that is either positive or negative, the chance to win one $100 voucher. This is drawn randomly at the end of each month. This incentive campaign ends on July 31st, 2020. It is possible that the reviews below are written by reviewers that may have received this incentive. For more information, you can read .
Fantastic customer service
I was hesitant at first about applying after reading the 1 star reviews. I did apply and so glad I did. I was dealing with Jordan and his customer service skills were outstanding. Easiest loan application I have done. Everything completed in 2 business days. After my experience would definitely recommend them. Thank you Jordan and Pepper Money
Simple, Easy & Quick!
Olivia was an absolute gem in helping us with our joint personal loan, thank you!
Everything was all done and approved in the day and was so easy to work through the questions and documentation required.
I would 100% recommend this service and our Customer Service Representative, Olivia, to others!
Very helpful and professional. Good clear communication. Would recommend pepper money for a personal loan
Clear instructions and communication. Happy with the experience and the personal service. The rate was competitive and the repayments realistic over a period to suit our individual needs and circumstance.
Very easy to deal with, very quick
I have used Pepper before foe a debt consolidation loan and knew they wouldn't be a problem this time.
Needed to get a small loan for extra work to our new home.
Applied on Sunday arvo, money in the bank on Thursday.
Very good interest rate.
Teejaye was extremely helpful and communication was excellent.
Very smooth process without any drama.
Would highly recommend.
Very poor communication & no follow up
The worst company I have dealt with. Very poor communication and no follow up when there was an issue that needed resolving. I was told by one customer service officer that they would get back to me within 48 hours as it was an urgent matter. After 6 weeks I still had no contact so I called them. I was told its up to the customer to follow up if theres a problem. Meanwhile my credit rating was being affected. I would never use Pepper Money or recommend them.
Professional helpful service
Jordan was super helpful and on the ball. Great to deal with a team that makes me feel valued by responding in a timely manner an ensurng all is going well at every step. I work in customer service in banking. Jordan has really exceeded our expectations! Very grateful.
Questions & Answers
Hi, will you loan if partner is on job keeper payments even though loan is not being paid by them, we have both been in our jobs for over ten years, and after job keeper is finished my partner goes back to normal and retains job.??
Hi,just asking if I can get a loan for $30000,$16650to pay out car lease and rest to pay out loans.this would free up 1600$ per fortnight to pay off loan quickly.thanks
Pepper Money A.Pepper
Hi Derek, we can certainly help with that. Please give us a call on 1300 108 794 to discuss the options available to you. You can also visit our website at www.pepper.com.au/lending/personal-loans.
Hope this helps,
my broker uses pepper money for my car loan. will i get an access on my account how?
Pepper Money A.Pepper
Hi, thanks for reaching out to Pepper Money. You may want to contact us so we can talk to you about your loan specifically, and we will be able to direct you to our online portal. We will also be able to answer any other questions you may have about your new loan. Our number is 1300 308 738 and we are available from 8am to 8pm AEST. We look forward to hearing from you.
Hi i did exactly what you said . Thanks i could see my account now . One more thing how often does pepper money report your repayments history to credit bureaus?
Pepper Money A.Pepper
Glad we were able to assist. Regarding credit reporting, it's best to give us a call on 1300 308 738. Our customer service team will be able to answer your question.
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