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Pepper Personal Loans

Pepper Personal Loans (page 3 of 13)

4.3 from 242 reviews

Reviews

4.3

242 reviews
5
(186)
4
(15)
3
(2)
2
(4)
1
(35)
  • Transparency
    4.4 (80)
  • Customer Service
    4.4 (89)
  • Loan TypeFixed Rate (66) · Variable Rate (13) · Line of Credit (2)
  • Application Process
    4.4 (89)
  • Timeliness
    4.4 (88)
  • Loan Term6.366 years (67)
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val

valIngleburn

  • 12 reviews

The perfect loan company to deal with

published

I been searching for low interest rates in the market and i found Pepper Money. I have experience with them before for this second time around, their services is still outstanding, quick and easy to deal with. Cheers to Jonathan!!

1 comment
Pepper
Pepper Money A.Pepper

Thanks so much Val! Great to have you back and congratulations on the new loan.
Regards,
Cass

Fantastic

published

I have had the most amazing experience applying for my personal loan. Service was fantastic the process was easy and hassle free. My consultant was excellent and settlement was very smooth. Love Pepper Money.

1 comment
Pepper
Pepper Money A.Pepper

It's wonderful to hear how satisfied you've been with our service and the application process. We appreciate you taking the time to share your experience with us, Ange.
With thanks,
Rachael

Helen

HelenSydney Surrounds, NSW

Fantastic customer service

published

I was hesitant at first about applying after reading the 1 star reviews. I did apply and so glad I did. I was dealing with Jordan and his customer service skills were outstanding. Easiest loan application I have done. Everything completed in 2 business days. After my experience would definitely recommend them. Thank you Jordan and Pepper Money

1 comment
Pepper
Pepper Money A.Pepper

We're glad you decided to give us a go! We pride ourselves on our prompt and professional service and we'll be sure to pass on your feedback to Jordan. Welcome to Pepper Money, Helen.
With thanks,
Natalie

Personal Loans

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Simple, Easy & Quick!

published

Olivia was an absolute gem in helping us with our joint personal loan, thank you!
Everything was all done and approved in the day and was so easy to work through the questions and documentation required.
I would 100% recommend this service and our Customer Service Representative, Olivia, to others!

1 comment
Pepper
Pepper Money A.Pepper

Thank you PBP. We'll be sure to pass on your wonderful feedback to Olivia and thank you for recommending Pepper Money!
Kind regards,
Stacey

Pissed off mum

Pissed off mumGreater Melbourne (Outer), VIC

  • 2 reviews

Excellent service

published

I have had a few loans with Pepper money. The customer service has been exceptional. I have been kept informed at every stage of my application. Quick transfer of funds to my account.

1 comment
Pepper
Pepper Money A.Pepper

Congratulations on the new loan. We understand the importance of keeping you informed throughout the application process and we're glad to hear we were able to fund the loan so quickly!
With thanks,
Natalie

Fantastic service

published

Even if I had not been approved I would leave the same review.
Fantastic service, so fast, so many check points for you to see where the process is at and most importantly the service provided by Jordan was helpful, polite and super friendly.

1 comment
Pepper
Pepper Money A.Pepper

Thank you for such a positive review, Megan. We love hearing about our customers experiences and appreciate you taking the time to post your feedback. Regards, Rachael

Ren

RenSydney, NSW

  • 3 reviews

Treated like a human not a number

published

Pepper Money staff treat you likea real human being along with competitive rates and reasonable charges in relation to their fees. I would highly recommend them to anyone. Great team of people

2 comments
Pepper
Pepper Money A.Pepper

We certainly appreciate your recommendations, Ren. Thanks for taking the time to provide your feedback.
Kind regards,
Cass

Ren
Ren

Not a problem.

Jassarah

JassarahSydney, NSW

Fantastic service

published

Great customer service. Liked that I had a specific person to communicate with - Jonathan. Jonathan was extremely helpful. Easy process. Will use again in the future. Quick reply via email and phone.

1 comment
Pepper
Pepper Money A.Pepper

Hi Jassarah. At Pepper, we specialise in working with you as an individual to ensure the loan is tailored to suit your needs. Glad to hear you'll be in contact with us in the future!
With thanks,
Jason

Anthony

AnthonyGreater Melbourne (Outer), VIC

Excellent customer service, prompt & stress free process!

published

We received amazing service from Jordan, it was a quick & easy process.
Applied late Friday afternoon, approved Monday & funds received on Tuesday, the interest rate is way better than a bank.
Highly recommend Pepper!

1 comment
Pepper
Pepper Money A.Pepper

That's fantastic, Anthony! Thanks for recognising our efficient and friendly service.
Regards,
Rachael

Personal Loans

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anthony r.

anthony r.South-Eastern Region, NSW

It really helped us

published

Had a really good experience with Olivia she was very helpful new what we needed and got us a great deal I highly recommend them so give them a go

1 comment
Pepper
Pepper Money A.Pepper

Hi Anthony, thank you for your review and for your recommendations. We'll also be sure to pass on tis feedback to Olivia!
Kind regards,
Natalie

Shane

ShaneSouth East Queensland, QLD

Excellent from start to Finish

published

The staff and process going through Pepper has been very easy, simple and clear communication made it a pleasure to deal with you. The rate was competitive and even being self employed wasn't a problem. Thankyou all at Pepper

1 comment
Pepper
Pepper Money A.Pepper

Thanks so much for passing on this fantastic feedback, Shane. Welcome to Pepper Money!
Kind regards,
Natalie

Very helpful and professional. Good clear communication. Would recommend pepper money for a personal loan

published

Clear instructions and communication. Happy with the experience and the personal service. The rate was competitive and the repayments realistic over a period to suit our individual needs and circumstance.

1 comment
Pepper
Pepper Money A.Pepper

Fantastic Cass, thanks for letting us know. Sounds like we were able to tailor a loan to suit your needs perfectly! Glad we were able to assist.
Kinds regards,
Natalie

Rob

RobBrisbane

  • 2 reviews

Very easy to deal with, very quick

published

I have used Pepper before foe a debt consolidation loan and knew they wouldn't be a problem this time.
Needed to get a small loan for extra work to our new home.
Applied on Sunday arvo, money in the bank on Thursday.
Very good interest rate.
Teejaye was extremely helpful and communication was excellent.
Very smooth process without any drama.
Would highly recommend.

1 comment
Pepper
Pepper Money A.Pepper

Glad we were able to assist, Rob! We love hearing about our customer's experiences and appreciate you taking the time to post your feedback and offer your recommendations.
With thanks,
Natalie

Fast service. Cheaper rate.

published

I consolidated my 15.4% CommBank personal loan to 8.95% - normally very difficult to find as a sole trader, even though I am already servicing the current loan. Very happy with my switch.

1 comment
Pepper
Pepper Money A.Pepper

Thanks Jackie, it's great to hear that we were able to assist with such a fantastic rate. Welcome aboard!
Kind regards,
Natalie

Trevor

TrevorGreater Melbourne (Metropolitan), VIC

Quick and easy

published

Very quick, easy and transparent process. I was able to get rid of two debts for almost half the cost weekly and at a much more competitive rate. Would recommend Pepper.

1 comment
Pepper
Pepper Money A.Pepper

Hi Trevor, thanks for your review and for recommending Pepper Money!
With thanks,
Stacey

Personal Loans

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Exelent

published

They have a great bunch of people working for them
Customer service was very good and efficient
i had no trouble at all applying for a loan very easy
Highly recommended

1 comment
Pepper
Pepper Money A.Pepper

Thanks for your review John, and for acknowledging our efficient customer service! Congratulations on the new loan.
Regards,
Natalie

Dimitri

DimitriSouth East Queensland, QLD

  • 2 reviews

Great solution for financial needs

published

Great customer service, excellent communication and quick turnaround. Very happy with Pepper Money for my financial needs. Jordan and Olivia were great to deal with. Impressive system to ensure identity theft doesnt occur

1 comment
Pepper
Pepper Money A.Pepper

Thank you so much Dimitri, we appreciate you taking the time to pass on your feedback. Welcome to Pepper Money!
Kind regards,
Natalie

Kelly

KellyCentral Highlands and Goldfields, VIC

Very poor communication & no follow up

published

The worst company I have dealt with. Very poor communication and no follow up when there was an issue that needed resolving. I was told by one customer service officer that they would get back to me within 48 hours as it was an urgent matter. After 6 weeks I still had no contact so I called them. I was told its up to the customer to follow up if theres a problem. Meanwhile my credit rating was being affected. I would never use Pepper Money or recommend them.

1 comment
Pepper
Pepper Money A.Pepper
cnj

cnjPerth, WA

  • 2 reviews

Professional helpful service

published

Jordan was super helpful and on the ball. Great to deal with a team that makes me feel valued by responding in a timely manner an ensurng all is going well at every step. I work in customer service in banking. Jordan has really exceeded our expectations! Very grateful.

1 comment
Pepper
Pepper Money A.Pepper
paul

paulGreater Melbourne (Outer), VIC

great to deal with

published

I would just like to thank Jordan & the team for a very prompt & professional service.
helping me get my boat back on the water with a small loan.
best wishes to you all for a merry Christmas 2019.
kind regards Paul.

1 comment
Pepper
Pepper Money A.Pepper

Hi Paul, that's great to hear! You are very welcome and we would like to wish you a Merry Christmas also.
With thanks,
Natalie

Page 3 of 13
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Questions & Answers

Leeroy

Leeroyasked

Hi, will you loan if partner is on job keeper payments even though loan is not being paid by them, we have both been in our jobs for over ten years, and after job keeper is finished my partner goes back to normal and retains job.??

No answers
Derek

Derekasked

Hi,just asking if I can get a loan for $30000,$16650to pay out car lease and rest to pay out loans.this would free up 1600$ per fortnight to pay off loan quickly.thanks

1 answer
Pepper
Pepper Money A.Pepper

Hi Derek, we can certainly help with that. Please give us a call on 1300 108 794 to discuss the options available to you. You can also visit our website at www.pepper.com.au/lending/personal-loans.
Hope this helps,
Kind regards,
Natalie

newbie

newbieasked

my broker uses pepper money for my car loan. will i get an access on my account how?

3 answers
Pepper
Pepper Money A.Pepper

Hi, thanks for reaching out to Pepper Money. You may want to contact us so we can talk to you about your loan specifically, and we will be able to direct you to our online portal. We will also be able to answer any other questions you may have about your new loan. Our number is 1300 308 738 and we are available from 8am to 8pm AEST. We look forward to hearing from you.
Kind regards,
Natalie

newbie
newbie

Hi i did exactly what you said . Thanks i could see my account now . One more thing how often does pepper money report your repayments history to credit bureaus?
Regards.
Newbie

Pepper
Pepper Money A.Pepper

Glad we were able to assist. Regarding credit reporting, it's best to give us a call on 1300 308 738. Our customer service team will be able to answer your question.
Thanks,
Natalie

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