Pepper Money is offering reviewers that provide a review, that is either positive or negative, the chance to win one $100 voucher. This is drawn randomly at the end of each month. This incentive campaign ends on July 31st, 2020. It is possible that the reviews below are written by reviewers that may have received this incentive. For more information, you can read .
.excellent professional service.
I applied for the loan yesterday and today it has all been approved and finalised. Very Quick, proffessional service, very prompt in getting all done.thank you to Olivia, who made the process so easy ad stress free, i will be definitely using Pepper again
The entire process from enquiring about a personal loan to receiving the funds was professional and courteous.
There are times in life when the unexpected costs arise and you simply need funds to see you through! It was a simple case of needing $5,000.00 and soon.
After evaluating a credit card and personal loans and as an existing customer I thought it would be simple just to ask Pepper Money if the small personal line would be available for me at a competitive rate!
As with any loan being provided, there are always the financial credit checks, employment status, and current commitments that the lender needs to consider.
As professional lenders, the c...
Not transparent and affected my credit negatively
Customer service centre is offshore.
Contract due to expire 9 Dec 2019 according to one phone call. I ask for my payout figure in beginning of November 2019. Amount is $335. I pay 300 and call end of November to pay rest of contract. The amount is $290! Claims I have late payment fees? But my contract is not due! Then do me a favour by removing the debt to $1.50 but Im not allowed to pay until Dec 9th.
Check my credit score this morning to see that they have recorded a late payment on my account. Ill be reporting this company to ASIC and also speaking with my solicitor about their dodgy practices.
Simplicity in its purest form.
I was surprised how simple the process was, it was a pleasant surprise. Very professional and courteous staff who made the process simple and easy, surpassing the services provided by major banks. Cant
express enough the experience I had applying for a loan. Great customer service and quick approval. Took only a day from start to completion.
Want to thank Olivia for exceptional customer service and great timely communication.
Should Be An Option For A Zero Star Review
I am currently unemployed and have been for the last 9 months. My weekly installments are $250.00 per week. I have been part 9 bankrupt for over a year and a half now (which they know because they legally accepted the paperwork and signed it). I phoned up the other day and found out my $40,000 car loan is at $35,000 after 2.5 years of my 7 year loan, meaning I have payed $20,000 of interest so far and they stated that my 14.99% interest rate was fair and a normal rate.
Anyway that's not really the issue. I have been struggling to make repaymen...
- Verified customer
Not the best to be honest, but acceptable
So we got our loan through pepper via a broker, The process was easy enough but we had some issues along the way which i feel Pepper handled poorly. They approved me for my car loan at 3pm for the full asking amount, i made a non refundable deposit on a car and then 2 hours later pepper came back and decided to reduced the approved amount because of something from 15 years ago (which they knew about) i am all for responsible lending, but do NOT tell someone they are approved for something if they are not. While we did end up with a loan and it ...helped, we had to come up with the difference ourselves due to pepper's poor handling of the situation. In future i would not choose pepper and would be asking any broker i may use to avoid them. They helped but their behavior was truly unacceptable.
Questions & Answers
Hi, will you loan if partner is on job keeper payments even though loan is not being paid by them, we have both been in our jobs for over ten years, and after job keeper is finished my partner goes back to normal and retains job.??
Hi,just asking if I can get a loan for $30000,$16650to pay out car lease and rest to pay out loans.this would free up 1600$ per fortnight to pay off loan quickly.thanks
Pepper Money A.Pepper
Hi Derek, we can certainly help with that. Please give us a call on 1300 108 794 to discuss the options available to you. You can also visit our website at www.pepper.com.au/lending/personal-loans.
Hope this helps,
my broker uses pepper money for my car loan. will i get an access on my account how?
Pepper Money A.Pepper
Hi, thanks for reaching out to Pepper Money. You may want to contact us so we can talk to you about your loan specifically, and we will be able to direct you to our online portal. We will also be able to answer any other questions you may have about your new loan. Our number is 1300 308 738 and we are available from 8am to 8pm AEST. We look forward to hearing from you.
Hi i did exactly what you said . Thanks i could see my account now . One more thing how often does pepper money report your repayments history to credit bureaus?
Pepper Money A.Pepper
Glad we were able to assist. Regarding credit reporting, it's best to give us a call on 1300 308 738. Our customer service team will be able to answer your question.
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