Great places to stay
I have used vouchers from
This company a few times now. Always have a great holiday. Had a slight issue this time but once I got onto someone who understood my circumstances all was resolved with minimal fuss. Thank you Perfect short breaks
Positive Performance review!!
Hi, to whom this directly concern's
I would like to acknowledge one of your OUTSTANDING team members. Her Name is Basia P.
My late parents Alf & Estelle Harvey often purchased vouchers from your organisation. In turn they shared different accommodation with my sister,s family, & with myself & partner periodically.
WE lost Dad & Mum 6 days apart in January last year. Dad still had a voucher valid which he had paid the deposit for. Because it was a traumatic time & other priorities (EG: Funerals, selling family home etc) neither my sist...er & I were able to use it before it,s expiration. When I called regarding if anything could be attempted regarding: Deposit/Exp Date etc. I was met with a young female who was clueless. I asked to speak with someone in an authority position, & most GREATFULLY received Basia.
Perfect way to take a deposit & have no times available.
No times available. no-Dec-Jan. Please check March/April 2019. Rang 8 days ago, no reply.e-mail 5x days ago, no reply. All they wanted to do was have us `buy`-up to a better unit for more $$$. Have used them before & they were ok. but never again & will inform ever one we know.
If I could give them '0' stars I would.
Clearly we've been scammed. Purchased holiday vouchers with this company for Imagine Marco in Melbourne. Were told that we may not receive the vouchers straight away as they send 1000 plus emails daily so there is a back log. 8 weeks later still no vouchers. The phone number they gave rings out, or you leave a message and no one gets back to you. They asked if I could give them the names of any family or friends that would be interested, so glad I didn't do that. Also, when I got off the phone I checked out Imagine Marco and their rates was cheaper than what this company offered.
- Verified customer
Rest and relaxation
Wow ! We were so spoilt ,Christina went above and beyond ,our stay at the boathouse tea gardens was magical ,I have always use perfect short breaks ,for our holidays and never had a problem with booking etc ,the room at the boathouse was clean ,comfortable with a beautiful view ,would highly recommend,thanks again
Exceeded Expectations !
Wow! Everything about our stay with perfect short breaks exceeded our expectations. Recently stayed at the Boathouse Luxury Apartments. Beautiful apartments with plenty of space to relax inside and out. Water views, great facilities, well maintained, and a welcome gift on arrival. Just purchased another deposit paid voucher through them to stay at the Imagine Drift ! highly recommend !
Helpful team, great services, affordable!!
Recently, a couple of my friends and I were interested in going on a short getaway while we had some time off work and uni. After speaking to my mum who has used perfect short breaks multiple times in the past, she suggested getting in contact with them as it would be affordable for us as young people. No one was available to speak to when I rang the first time, but I left a voicemail and got a call back quickly from the lovely receptionist who was able to provide us with all the information we needed and get us vouchers to stay at the Ramada r...esort in Shoal Bay. We really enjoyed our time away and if it wasn't for perfect short breaks we definitely wouldn't have been able to go. Great service and lovely company. We're definitely happy customers and will be using them again!
Happy Customer here - and some advice
We booked two vouchers for six nights last January at Ramada Shoal Bay. The key is to check that you can use the vouchers on the dates you want at the Resort. Do that before you buy the vouchers. It's simple buyer beware stuff really. If you've done your homework and the dates line up it works out to be a fantastic deal! Huge savings and we've had nothing but great customer service from them. Very happy customer here!
Never have had a problem with this company, they are great!!!!!
I have been with this company for 8 years and have never had a problem with them. I have had about 6 stays at difference resorts & hotels and Perfect Short Breaks have always been professional. They absolutely get back to you if they don't answer the phone. They are busy but someone will always call you back.
Beware of dealing with this company
Booked 2 packages to Blue Mountains & Gold Coast via telephone on the 29th Jan 2018, they rang me trying to make a sale and I thought it sounded good but now I want to say don't use this company. They were quick to take the deposit within 5 minutes of the phone call but slow to send vouchers out. In fact, at the time of writing this review, I still haven't received my vouchers, I have been waiting 5 days and they promised they would be emailed. So then I try and call them to follow up on my vouchers and I can't get through to anyone, just con...tinually goes to voicemail. There is no email, nothing. I leave a message and no-one returns your call. I have nothing to show for my $168 deposit. They just rush through the phone call, quick to make a sale and take your money and then nothing, no confirmation email, no vouchers as yet, no follow up, can't get through. Instead of it being a pleasant experience and being a satisfied customer, I am left feeling frustrated and anxious all over the weekend and just have to wait till Monday to hopefully speak to someone if I can get through. The vouchers should be emailed within 48 hrs of paying the deposit. I won't be booking any holiday packages again with them, it's just not worth the hassle. I would prefer to pay a little extra and go straight to booking.com.
Cannot reach them!
I purchased the voucher for Ramada Shoal Bay Resort for $95 deposit on the 30th of November 2016. I've still not received the vouchers! I've tried calling over the last 2 weeks and left messages on 3 different numbers and no one has returned my calls! All I want is the vouchers I paid for or my money back!
Don't get ripped off
It's almost embarrassing to write this review as I regard myself as a highly educated person but we too have fallen for this scam. It sounded nice, in an area that we were interested in so we paid the deposit to ensure we could secure accommodation at the price they quoted. They sent me receipts and paperwork, everything seemed fine. They provide you with a phone number to ring when you have decided on dates. Unfortunately no one answers the phone at that number. Please do not be scammed by this company.
- Verified customer
Beware, scam and rip off artists
I normally don't review things and give companies benefit of the doubt but after my experience with perfect shortbreaks I feel its my duty to warn others about it. Perfect shortbreaks called me getting my number from a friend. They use a hard sell tactic offering hotels at supposedly discount rates. When I asked what the terms and conditions are I was told there are none and that's what makes it so great. I was also told they only have a hundred deals on offer so stupidly I payed a deposit and signed to the deal. They also ask for others people...details so they can also offer them this 'great deal". Upon receiving my hotel vouchers I found a heap of terms and conditions including lots of block out dates. Upon further investigation I found it was actually cheaper to book the hotel through any of the online hotel websites and the price that perfect shortbreaks was selling it at was not in fact discounted. Upon contacting perfect shortbreaks telling them I was mislead they agreed to a refund but not before trying to offer me a further discount to keep me locked in. I have since been waiting months for a refund and to date I still am yet to receive anything and everytime I call I get given the run around. Beware they also operate under other names such as getaway breaks, etc...
Questions & Answers
Where is the head office of Perfect Short Breaks? We need to speak to somebody in charge to ask questions of other avatars other than The Boathouse Tea Garden. We can’t get [name removed] for help. We have been customers of this compaNy for over 10 years and this is the first time I’m having a problem booking elsewhere
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