- Sign in
- Write a review
Perfect Shortbreaks
Complaints.... they never get back to you
I have been buying vouchers for years now. I love the accommodation options offered.
However, if you have any sort of complaint, don't expect a response anytime soon.
I purchased numerous vouchers, they took days to receive and when I finally did receive them, they had the wrong expiry date and one was for the wrong hotel. After numerous emails and phone calls Basia finally got back to me and sorted it out.
We used one of those vouchers for The Boathouse at Tea Gardens last weekend for my birthday. We love everything about this resort. Howev...
Questions & Answers
Can you please advise if I can still purchase vouchers for accommodation.
I feel like the staff employed to sell vouchers hound you until you give in, but nobody ever responds the first time when there is a problem. Sometimes it takes three or four emails to get a response....
Read more It doesn't make for good business practice in my opinion, especially considering the power of social media these days and word of mouth.
Where is the head office of Perfect Short Breaks? We need to speak to somebody in charge to ask questions of other avatars other than The Boathouse Tea Garden. We can’t get [name removed] for help. We have been customers of this compaNy for over 10 years and this is the first time I’m having a problem booking elsewhere
Regards
Tony Bridges
Get an answer from our members
Details
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.