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Voucher offer is worthless!
Don't fall for the "give us your details and we'll give you a voucher for joining" crap! You have one week to use the $8 discount voucher, with a minimum $118 spend! What's that about? Add their terrible reputation, and it's not worth it.
No answer to emails
Paid for perfume before Xmas no communication at all should have read reviews before buying. Paid for with credit card found out might be able to claim through the bank for refund which the bank will open a case to look into dodgy website
Product Not Available. No refunds.
Paid $133 and received nothing. “Product not available” email received. But my request for refund remains unacknowledged. No method for contact available. “Unavailable”products still listed as for sale on website.
Why are they allowed to continue to operate.....
I am the same as majority of people here, ordered, not in stock, waited, asked for refund - nothing seen. Wont respond to my emails or calls from consumer affairs/small claims.
Perfume Company... Sydney
Bought a bottle off Perfume Company in Sydney of Kylie Darling then was told not in stock. They said would be in early July but nothing . In Sept decided to get refund but like perfume nothing happened. Said in 48 hours they would have it sorted but still nothing. Would suggest not to buy off this company.
They have great prices but don't deliver
Take My Money ,
I ordered a bottle of perfume on July 27th 2020 and the company immediately took my money , then an email saying , nil stock , offered to receive a refund and I only received emails saying that the refund process was having a problem .I asked for a phone number to call and received only email response asking to wait at least another 48hours.
Having read other reviews on this company , I guess my money is gone.
Next step , consumer protection.
ordered perfume on the 28th June, same thing as most of you, email saying out of stock. 0n the 3rd of July my account had been hacked and over $400 had been used before a block had been put on my card. I wish i had of read the reviews first.
Lesson learned i guess.
SCAM SCAM SCAM
SCAM ScAM SCAM my daughter purchased a perfume for me for Mother’s Day, she is 10 and spent the money she had saved up on a present for me. We received an email immediately saying it was out of stock. I have been trying to get a refund. They relied the first few times but no one answers my emails anymore!
Perfume Street is a scam.
The whole website is a scam. It is set up to take your credit card details, bill you, then string you along with a few emails until you give up. I blew $150, I wish I had done a bot of research on them first. They do not deliver ANY perfumes at all.
AVOID this company at all costs
I ordered a product I had not seen in the shops for a couple of years. They took the money from my card and then a few days later advised that due to high numbers of sales they had run out. They then said it should be back in stock within 6 weeks and offered the choice of waiting, changing the order or a refund. I chose refund as I was offended they had charged me for a product they didnt have.
No refund has occurred and despite further emails from me, no response has come back either. There is little doubt that this is their method of operat...ing.. sell products they dont have, take the money and that is the end of it. I have initiated a credit card investigation and will recommend to VISA to not allow them to take money through their company once I get my money back. The reviews on this company speak for themselves... all I can do is say AVOID them - you will not receive the products you pay.
Please do not purchase from this company
I purchased Ypres for my Mum for Christmas, received an email immediately saying it was out of stock. I have been trying to get a refund as it is now 18/04/2020, no one answers my emails anymore.
Kate Moss perfume
My daughter put in an order March last year for Kate Moss perfume for her Nanna.... they've taken $49 an told her it wasn't in stock would you like to wait...she said yes.
I've been trying to get in touch with emails to get her money back an they're completely ignoring me,they have no right to keep a child's money.
How else can I get on top of this to get her money back ...if anyone can help.
Big time scammers.
I ordered a perfume on the 7th of a March from perfumecompany.com.au only to receive an email informing me of out of stock and it will be months or not sure when it will be in stock again after it was advertised in stock when i bought it, as soon as i read the email i thought this email sounds very familiar,
in august of 2019 i purchased the same perfume from a company called fincheapperfume.com.au , the exact same email the same wording.
They're obviously the same company using a different name.
last year i reported them to fair trading nsw, i got my money back,
i will be doing the same with this company.
They have to be stopped, ripping people off is an offence and NOT allowed.
I advice everyone to do the same.
Is Perfumeshops.com.au and Perfumecompany.com.au the same?
Sadly, I'm having a similar experience to many other reviewers of perfumeshops.com.au with perfumecompany.com.au and wondered if they are one and the same as modus operandi is almost identical. Ordered a rare perfume (YSL Yvresse) on 20 January 2020, advised it was out of stock, offered option to wait for restock or buy a similar product, then subsequently advised there was no guarantee of supply date, so cancelled the order on 27 February 2020 and still waiting for refund to credit card. Never had an issue purchasing anything online, so hope this isn't the first. Will be contacting my bank, Fair Trading NSW and media if refund not sorted by COB 6 March 2020. First world problem, but a frustrating experience all the same.
If only I had read these reviews before I purchased and paid for yvresse perfume, which was supposedly out of stock. They advised that they were waiting for stock which was not true, as this perfume is not being made anymore. Unfortunately waited for stock to arrive before realising something was wrong.
Requested refund in October then November then December19 to no avail.
They have now stopped communicating.
I will use all of my resources to locate these scammers and send people to collect.
DO NOT BUY FROM THESE SCAMMERS
Questions & Answers
Hi all it looks like I have the same thing. 27 of June I ordered. I haven't heard a thing at all not even an out of stock. Can someone give me their email as the one I have doesn't exist. NOT HAPPY JAN
I just submitted a refund request through Paypal against this site and I've only just noticed that the website that's loaded and showing on the transaction is for perfumecharge.com so completely different to the site I actually purchased from. Has anyone else noticed this in their dealings with these dodgy company?
I have reported this scam website to Google, and accc.gov.au and productreview.com.au, i have even told auda.org.au and afilias.com.au
You was lucky when you paid via paypal
I wish if everyone report this website, we should stop it asap
I’m been told my money would be refunded but no money come back they are no longer responding to my emails regarding my refund and in email they say they don’t have a contact number to talk about this matter .
Put in a dispute with your financial institution or Pay Pal that is what I am doing now as of Wednesday next week if I dont get my long awaited and promised refund. Im not holding my breath.
For all people in Australia report them to Fair Trading in your state. You should get a refund quick smart.
We do NOT make them wait days and weeks to get payments from us, why should we wait to get refunded?
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