5 questions from our users
How long was production? They said between 5-9 business days - was it closer to 5 or 9? And how long was delivery (regular shipping)?
I placed an order, 2 days later I reviewed the designed they created for me and then, maybe 7 days later I think it was, I was told it was being shipped and go it two days after that- and that was on regular shipping
I'm about to order a personalized flask for my boyfriends 18th but wondering if I should insure my delivery or not?? I would rather save my money to put toward other parts of his gift but if I don't insure it will it not come?
I didn't and I ordered the glass, it comes with a tracking number and Aus post won't leave it
ok great thank you!
I have ordered wine glasses and they pack these so well, however I work in transport and always get insurance only for any issues like item gets lost in transit or possible damage at least your covered
Hi, do you sell plark stand individually? I bought my mother in law a heart one that said hug me while ago. Recently I bought another beautiful plark and it came with a stand. Thanks
Hi Anita - I am sure we can help you out. Please reach out - firstname.lastname@example.org
are these guys legit? I ordered from NZ for fathers day but I'm worried I won't get it. Communication hasn't been the greatest at all.
Yes they are great and I found their communication really good, you should get an email approx 24-48hrs after you order to confirm your design, confirm it’s all correct then they start making your design. Too easy
I ordered from NZ and they were awesome. Communication I could not fault and delivery was super fast . I am super impressed with them
Aw thats cool you guys had super fast deliveries. I ordered on the 24th but still nothing even with communicating... hopefully soon
I am enquiring about my parcel which I got an email about on the 13th Sept. I have not received it ...regards
Hi Wendy - our team has just sent you an email regarding your order. We have just checked and it has been delivered this morning. If you are yet to receive it - please respond to our email and we will help you track it down. Thanks so much - Jamie
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