Reviewer Photos & Videos
good products but something could be better
My products that I arrived the other day.
Everythings what i expected but the dices are a lottle PC, I got naughtier dices from bras and things and cheaper. Like blow ear, thats alittle odd.
Bought a tear to my eye
These are bigger than i expected but none the less they are just perfect to be used at our upcoming wedding. 2 will be on my boquet and the other pinned to the inside of my fiancés suit jacket
Engraved Crystal Pens
Just received my order and am quite happy with the products. Delivery process was very smooth and on time. Would definitely shop again with Personalized Favours, Thank you very much :)
Engraved 60th Birthday Whisky Decanter
Easy to order
Prompt response from start to finish
Quality of bottle and artwork excellent
Internal package arrived a little damaged - bubble wrap may have been a better wrapping material and/or perhaps the bottle could have been presented in a ribboned white box ?
Engraved 21st Birthday Jewellery Box
Is very pretty.
Love the fact it is personalised & a special keepsake.
Beautifully engraved. Love the heart & flowers.
I did envision it to be slightly bigger ......
but is still very sweet.
Personalised mug with baby ultrasound
Great company to deal with from start to finish. Selected a coffee mug for my husband as were expecting our first baby in March. Easy to upload the ultrasound photo and was asked to approve promptly before printing. Arrived and he loved it. Only complaint is half of the writing came out brown where as the other half and the ultrasound is black in colour. Would have preferred it was all black.
Good communication throughout over busy Christmas season and good product. Unfortunately came packaged with a HUGE amount of polystyrene peanuts. Very disappointed in how environmentally unfriendly and unnecessary this was.
I am happy
I ordered an engraved pen but i received the one with just writing on it. But also i am happy with the product. Service is absolutely great.
My product got delayed for few days but i received before christmas which was christmas gift.
Overall, I am happy
Amazing quality of product, not so much service
The product itself, box and all is astounding. Flawless work and perfect
However, it was after 14 days and me talking to customer support to hear what was going in with the product, when it was going to be shipped etc. Funnily enough, within hours of speaking to customer support my order was suddenly being processed.
I also didn't receive any emails to say it would be delivered today, by you guys or Aus Post, and I happened to be 2 & 1/2 hours away and had to get my mum to pick up the parcel. Not very good
I recently purchased a tapas board.
The service was fantastic, fast, professional and courteous.
The quality of the item was very good however I would personally like to see a larger size offered it was a little smaller than I would have liked (however the sizes are clearly on the web site and this was no fault of the company).
I did choose to pay the $30 for urgent processing and I think that made the product seem expensive for it's size.
I would use the company again. And was satisfied with the service and results overall.
It's great to have a local Aussie comany doing such good work.
Bought a beautiful engraved cheese board for my mothers 60th birthday!
It was beautiful and she loved it.
However, I paid extra for gift wrapping and a card, and I received the package with no wrapping.
I ordered two items a month in advance of my SO's birthday, this was to make sure any delays due to COVID wouldn't effect the items arrival before their birthday. Sadly when the parcel arrived one of the ordered items was missing. This second item was shipped out express but did not arrive in time for my SO's birthday. This was slightly disappointing in an otherwise good experience. The items were good quality.
pleased with the gift quality and communication from the company. there was however no note included in the gift so the recipient did not see who it was from or our message. this was extremley disappointing.
Final product was fantastic
Slow responses by the designer - took several days to respond but the communication was good - although it was disappointing we had to communicate so much just to see the design (was told 24h took 3-4 days). However the final product was stunning.
This company has excellent service and a very good product range.
Ordered the silver jewel box and the recipient loved it. Will order other products for birthdays and Christmas if the lockdown continues.
Questions & Answers
I'm about to order a personalized flask for my boyfriends 18th but wondering if I should insure my delivery or not?? I would rather save my money to put toward other parts of his gift but if I don't insure it will it not come?
I didn't and I ordered the glass, it comes with a tracking number and Aus post won't leave it
ok great thank you!
I have ordered wine glasses and they pack these so well, however I work in transport and always get insurance only for any issues like item gets lost in transit or possible damage at least your covered
Hi, do you sell plark stand individually? I bought my mother in law a heart one that said hug me while ago. Recently I bought another beautiful plark and it came with a stand. Thanks
Hi Anita - I am sure we can help you out. Please reach out - email@example.com
are these guys legit? I ordered from NZ for fathers day but I'm worried I won't get it. Communication hasn't been the greatest at all.
Yes they are great and I found their communication really good, you should get an email approx 24-48hrs after you order to confirm your design, confirm it’s all correct then they start making your design. Too easy
I ordered from NZ and they were awesome. Communication I could not fault and delivery was super fast . I am super impressed with them
Aw thats cool you guys had super fast deliveries. I ordered on the 24th but still nothing even with communicating... hopefully soon
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