- Verified customer
I have been using Pet guardians for years. They have always been reliable, responsive, excellent value and the customer service has been outstanding. Just recently they responded so professionally to an issue I had where a packet of food had been accidentally damaged in transit, investigating with the courier and then replacing it straight away. I highly recommend them.
Assisted me to obtain currently 'out of stock' medication for my elderly cat which was very much appreciated. Now that the global CoVid19 virus has virtually shut down the world, without Pet Guardians assistance, life for my 16.5 yo blind cat would have been a little bit more difficult. Thank you!
Finley and Pexion
My dog Finley suffers from epilepsy. He is medicated with Pexion which I used to get from his vet. I now get his meds from Pet Guardians for less than half the price. You people at Pet Guardians are so efficient, so customer focused and a pleasure to deal with. Finley thinks you are pretty cool as well. At the end of December it will be 79 weeks since he has had a seizure! Thank you
Excellent courteous and helpful service with competitive prices. Easy to order, product tracked all the way, prompt delivery of very safely packaged order. Cannot imagine anything could be done better. Supporting charity is a wonderfully caring bonus. Warm thanks!
Very impressed customer
Excellent service from original conversation, to ordering and tracking of product on sms to my phone and email to delivery at the Post Office and notification of its arrival .I have nothing negative to say. I had overwhelmingly good service. Your prices were good and very competitive as well Nola was an absolute gem to deal with. Thankyou.
- Verified customer
Couldn't afford pet medication without this site
Our rescue dog requires lifelong medication, without Pet Guardians we wouldn't be able to afford her ongoing treatment. The local price for a 100ml bottle of her meds is $120 - $140, but I can buy it from Pet Guardians for approx. $60 plus delivery. I've been buying from them for 2 years now and have never encountered a problem (one would think at some stage a prescription has to go missing in the post or something similar) but every transaction has been perfect. Will definitely continue to buy from them and have recommended them to many of my colleagues who have pets and require medication. It's an added bonus that Pet Guardians also assist people on pensions with their vet bills. Cannot recommend them highly enough.
Good price, cheap for express delivery
I ordered some medication for my dog from petguardians.com.au as they seemed slightly cheaper than other sellers and their express shipping was very well priced too (although you had to go through to payment to find out how much it would cost). I paid a small amount extra for express delivery and the package was delivered VERY quickly. I'm another happy customer :)
Definitely a go-to site.
I have used this site several times now, and will keep coming back. Such an efficient service, super competitive prices, and supporting charity too. Each time I have put in an order it has arrived before I was expecting it, which is a bonus if like me, you tend to leave things to the last minute. Can’t reccommend them enough.
- Verified customer
We have been a supporter of Pet Guardians for a couple of years and have always found their service to be impeccable. Having our puppy on an ongoing prescription medication we are grateful of the greatly reduced cost and happy that it can also support a good cause.
- Verified customer
Guardian Angels for sure !
My 80kg Newfie's heart specialist told me about Pet Guardians .. and even showed me the site - not being an internet shopper ! well I ordered the first two bottles of tablets last month, and being wary of how things worked .. was totally surprised how easy it was .. how well I was informed about delivery .. and it was even 2 days early - and that was to PERTH ! .. same thing last week when I re-ordered (part of the repeat from my prescription) .. EXCELLENT service, fast and efficient .. and cheap ! we really can't live without our Angels .. thank you ANGELS !
Prompt, efficient and great value
My dog is on daily medication for a chronic condition, so I shopped online for an affordable solution. Pet Guardians had the best prices, so I decided to try them. Everytime I have ordered, the response has been amazingly prompt. Last Friday, I ordered online at around midday, was informed within a few hours (and we are not in Daylight Saving!) that my order had been dispatched. It arrived Monday, by Express Post, in the early afternoon. I’m in an outer suburb of Perth, so this is great service. A reliable, efficient and economical provider. The tablets were also half the price of the vet’s charges and that includes the $11 postage charge.
perfect company to deal with.
This is our first time with Pet Guardians and we have been most impressed with their service and constant contacts from them re the delivery of our order. We live in a rural area and the postal delivery service is not at all reliable and indeed is staffed by very rude people. Can't fault them ie Pet Guardians and will of course continue to use them for our pet's meds.
Questions & Answers
Can you supply a list of veterinarians that are happy to provide written vet prescriptions to purchase their own products elsewhere and what fees and charges would that involve, ie does Pet Doctors Palm Beach provide prescriptions to purchase from you?.
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