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Pet Insurance Australia Major Medical Cover

Pet Insurance Australia Major Medical Cover

4.1 from 71 reviews · View Statistics

Pet Insurance Buying Guide

If your dog or cat becomes sick, pet insurance can help get the treatment they deserve. For a better idea of how pet insurance works, continue reading so you can make an informed choice.

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Reviews

  • Value for Money
    3.0 (2)
  • Transparency
    3.0 (2)
  • Customer Service
    3.0 (2)
  • Claim Resolution Time2-4 weeks (1) and 3+ months (1)
  • Claim ApprovedYes (1) · No (1)
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Karin

KarinSouthern and Hills, SA

Happy

published

I do feel the policy is good value and was easy to set up.
Lodging a claim is easy but !! if anything is missing they send you out a letter in the mail and I never receive their mail. I did for the first 2 claims, but have never received anything since. So you need to be on the ball otherwise you may miss out on being paid. I have had insurance for 15mths

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
Claim MadeYes
Number of Pets2 pets
Pet Type(s) InsuredDog
Claim Resolution Time3+ months
Claim ApprovedYes
See all answers
4 comments
Pet Insurance Australia
PIA Management P.Pet Insurance Australia

Thanks, Karin for your feedback. I'd like to take a look into your account to ensure we have your email address set in for correspondence. Can I please have your policy number? Thanks, have a great day.

Karin
Karin

PI10908371

Karin
Karin

My residential address is 294 Nunn rd Myponga but my postal address is PO BOX 23 Myponga 5202 SA

NATASHA

NATASHAGreater Melbourne (Outer), VIC

Easy process to set up but claims process a bit disappointing

published
Value for Money
Transparency
Customer Service
Incentivised ReviewNo
Claim MadeYes
Number of Pets1 pets
Pet Type(s) InsuredDog
Claim Resolution Time2-4 weeks
Claim DateJanuary 2020
Claim ApprovedNo
See all answers
1 comment
Pet Insurance Australia
PIA Management P.Pet Insurance Australia

Hi Natasha, I'm sorry to hear of your disappointment with our claims process and I'd love to put you in contact with a supervisor who can help. Can I please have your policy number and I'll have someone reach out asap. Thanks, have a nice weekend.

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Questions & Answers

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Details

Compare all 3 Pet Insurance Australia
CategoryPet Insurance
UnderwriterHollard
Annual Benefit Limit$15,145
Amount of Vet Bill Covered Up to 80%
Minimum Pet Age 8 weeks
Accidental Injury CoverIncluded
Illness CoverIncluded
Routine Care CoverIncluded
Tick Paralysis$1,200
Emergency Boarding Fees$1,200
Lifetime Cover Included
Cooling Off Period21 Days
Consultation Fees$300
Cruciate Ligament Conditions$2,600
Waiting Period for Illness 30 Days
Compare all 3 Pet Insurance Australia

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