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Petal & Pup

Petal & Pup Questions & Answers

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8 questions from our users

Briony
Brionyasked

Has anyone purchased the Gasal Dress (long and pale pink with red polka dots)? I am so dubious as been burnt online so many times - wondered if it is true to the the image and if fabric decent quality?

1 answer
Petal & Pup
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Radvilė A.
Radvilė A.asked

Hi,
How is the shipping to europian countries? Is it safe to order dress from Australia to Lithuania?

1 answer
Petal & Pup
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Eva K
Eva Kasked

Hi, I was just wondering in Patal and Pup is true to size?? I just purchased a colourful pair of pants and would be disappointed if they were too small.

1 answer
Petal & Pup
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Maia B
Maia Basked

I ordered a dress on Sunday and it is now Friday and I have no received a dispatch email. I live in Australia so I thought it would have been sent by now? Is this normal? I have emails petal and pup about my issue as well!

1 answer
Petal & Pup
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hira noon
hira noonasked

Hi,
I am 5'11 and concerned about the sizing guidelines and if the clothes would fit and suit me well. I have looked at the measurements, but if it does not fit properly due to my height, am I able to return?

1 answer
Petal & Pup
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Lilly
Lillyasked

Hello, I'm interested in buying your clothes, but I'm confused about the size chart. It says they are "listed" in Australian sizes what does that mean? So if I choose a size 6 dress for example, is it actually an Australian size 2? Bc I'm a US size 6 but in the conversion chart it shows that its actually an AUS 10 or something. So I'm just confused if it's showing AUS or US sizes and if I'm choosing the correct size??

1 answer
Petal & Pup
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Sophie B.
Sophie B.asked

Has anyone purchased the Hephburn Dress? Im keen to know the fit and quality please :-)

1 answer
Petal & Pup
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TMoana
TMoanaasked

Hello, I have been online and am interested in your clothes. I am concerned on size as I am 6ft tall. If I were to place my 1st order is there anyway I can return if the fit I not correct? Kind regards Toni Beckham 0437 927033 beckhamsurf@bigpond.com

1 answer
Petal & Pup
Petal and PupPetal & PupSend a private message

Hi Toni,
Thank you for your message! One of our customer care team members have sent you a personal email from contactus@petalandpup.com.au to assist you further with your enquiry. Hope this helps! ♡

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