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Petal & Pup
4.4 from 831 reviews · View Statistics
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Reviews

1.8
18 reviews
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Amanda
AmandaGreater Melbourne (Inner), VIC

Buyer Beware !!!

published

• Poor quality clothing
• Never true to size
• No refund available, only a credit note that is valid for 6 months after purchase
• All photos on their site/social media are photoshopped and the clothing you see is NOT what will be delivered !!
• Comments made on social media about their clothes are often deleted. You can tell when there are only 3 positive comments under a photo when they have that many “followers” on social media. Their followers are all bought !
• Please don’t waste your money on petal and pup - they are a scam !

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
  • Sizing Very small
  • Product Appearance Not as advertised
Petal & Pup
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Iara Martin
Iara MartinSydney, NSW

I would buy with them again

published

I bought a dress that doesn’t fit at all, also I didn’t like the material. I requested a return label + refund and Friona assisted me with a lovely attitude. I believe the company is trying to offer a better service and I would definitely buy with them again.

  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeNo
  • Sizing Very small
  • Product Appearance Not as advertised
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Customer
CustomerPerth, WA
  • 2 reviews
  • Verified

Airleigh Dress

published

Very poor quality dress, completely see-through. I paid $68.90 including shipping and the returns policy states I would need to pay a return fee. For the price I paid I expected good quality material. I won't be shopping with this brand again.

  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeNo
  • Sizing Slightly large
  • Product Appearance Not as advertised
Petal & Pup
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Christina
ChristinaSydney, NSW
  • Verified

Sizing is China sizing, not western sizing

published
  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeNo
  • Sizing Very small
  • Product Appearance Not as advertised
Petal & Pup
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Poor quality garbage

published

Poor quality clothing and sizing runs small. They are just reselling clothing brands. Clothing is super thin and see through. Feels like something you could find at Supre but with a $$$ price tag. None of the clothing I bought was wearable and will be basically going into the garbage. They do not offer refunds and return shipping is at your expense.

  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeNo
  • Sizing Very small
  • Product Appearance Not as advertised
Petal & Pup
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Mari Luik
Mari Luik
  • 2 reviews
  • 2 likes

Poor quality and bad fit

published
  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
  • Sizing Slightly large
  • Product Appearance Not as advertised
Petal & Pup
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Lily
LilyGreater Melbourne (Inner), VIC

Avoid!!

published

Bought two dresses which looked great on the website. The quality of the material and make is terrible particularly given the price.

I am very petite so struggle to find clothes that fit well and purchased the smallest size available which ended up being too large. Unbelievable that an online store does not offer a refund unlike most other stores. What am I supposed to do with a store credit???

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeNo
  • Sizing Slightly large
  • Product Appearance Not as advertised
Petal & Pup
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Amy
Amy
  • 3 reviews
  • 2 likes

Check their returns before buying!

published

i Bought a dress that arrived and definitely doesn’t look like the picture nor was I happy with paying $90 for the quality. But they will not give you a refund just credit note plus you need to pay for shipping to get the item and pay again to return it which most other online stores offer returns and refunds. I just wish I read their returns policy beforehand

  • Shipping
  • Incentivised Review No
  • Return Claim MadeNo
  • Sizing Slightly large
  • Product Appearance Not as advertised
Petal & Pup
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Andriana
Andriana
  • 2 reviews
  • Verified

They don’t offer refunds or free shipping

published

The products are cheaply made and generally run small. They don’t offer refunds, nor do they have free shipping. I will not be purchasing from the site again because the last time I bought something I returned it 3 times which meant I spent the same amount of money on the final dress as I did in shipping fees.

  • Shipping
  • Incentivised Review No
  • Return Claim MadeNo
  • Sizing Very small
  • Product Appearance Not as advertised
Petal & Pup
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Victoria
VictoriaGreater Melbourne (Inner), VIC
  • 6 reviews
  • 1 like
  • Verified

Returns policy

published

The clothing is cheap and poorly sized. The returns policy makes it difficult to return anything, as you have to pay for postage & only get a gift voucher, no refund.

  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeNo
  • Sizing Slightly large
  • Product Appearance Not as advertised
Petal & Pup
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Review collected in partnership with Petal & Pup

Biz
Biz
  • 3 reviews
  • 1 like
  • Verified

Easiest shopping Eva!

published

Easy to navigate and find what you are after eg: skirts or shorts
The range is great but the sizing does vary from product to product so au have had to return and reorder clothes in smaller or larger sizes

  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeNo
  • Sizing Slightly large
  • Product Appearance Not as advertised
Petal & Pup
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Cinzia Marrocco
Cinzia MarroccoGreater Melbourne (Inner), VIC
  • 2 reviews
  • Verified

Great styles poor quality

published

Great looking styles on the site but the quality of fabric and how the garments are made is very poor. Clothes look cheap in the flesh probably due to the poor quality of the fabrics.

  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeNo
  • Sizing Slightly large
  • Product Appearance Not as advertised
Petal & Pup
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Questions & Answers

Briony
Brionyasked

Has anyone purchased the Gasal Dress (long and pale pink with red polka dots)? I am so dubious as been burnt online so many times - wondered if it is true to the the image and if fabric decent quality?

1 answer
Petal & Pup
Petal and PupPetal & PupSend a private message
Radvilė A.
Radvilė A.asked

Hi,
How is the shipping to europian countries? Is it safe to order dress from Australia to Lithuania?

1 answer
Petal & Pup
Petal and PupPetal & PupSend a private message
Eva K
Eva Kasked

Hi, I was just wondering in Patal and Pup is true to size?? I just purchased a colourful pair of pants and would be disappointed if they were too small.

1 answer
Petal & Pup
Petal and PupPetal & PupSend a private message
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Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Clothing TypeFormal / Cocktail, General / Everyday, Office / Businesswear and Swimwear
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