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Petal & Pup
4.4 from 811 reviews · View Statistics
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Reviews

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Joelle
JoelleSydney, NSW
  • 6 reviews
  • 4 likes

Quality of the material is not the best

published

Clothes are ok, you can tell the quality isn’t the best for the prices you pay. The material is really thin and I thought they would be of better quality when looking through the site. Wouldn’t purchase again, would go elsewhere for better quality material.

Product Quality
3/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Petal & Pup
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  • Verified

fit issues

published

I like the look of a lot of the clothing but when I order it - especially the dresses the fit is not great - ideally suited to a flat chested no shape at all figure I think - often the bust lines were out and I ended up paying for tailoring to alter two dresses - one which I ended up turning into a skirt. Has left me less interested in the clothing on this website as a result.

Product Quality
3/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
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Review collected in partnership with Petal & Pup

  • Verified

Decent clothes & decent prices

published

Prices are very reasonable so quality is equivalent. Lots of variety and cute designs. The site is very easy to navigate but you pay for shipping and returns. Finally, the return policy is not that flexible as returns are credits and have to be w/in 14days. This return policy causes me to not buy from this site as much.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
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Review collected in partnership with Petal & Pup

kerryn
kerrynGreater Melbourne (Inner), VIC
  • Verified

Not for me !

published

Site very difficult to navigate . a photo of a dress was on Insta with Shop now but could not find the dress after wading through pages !!
products I've bought have been mixed quality and sizing varied .I was very annoyed that I could not get a refund only a credit note

Product Quality
3/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance Not as advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
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Review collected in partnership with Petal & Pup

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Tash
TashSydney, NSW
  • 4 reviews
  • 1 like
  • Verified

My go too online but a little pricey

published

Items are lovely and the customer service is on top. However can be little pricey compared to other online stores. Sizing can be a miss and go. But still my go to store!

Product Quality
3/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Petal & Pup
Petal and PupPetal & PupSend a private message
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Review collected in partnership with Petal & Pup

Rum princess
Rum princessPerth, WA
  • Verified

Good su

published

Good range of affordable dresses
Quality is hit and miss. Fabric not good a lot of the time.
Dresses often shrink when washed
Would prefer a better returns policy - free returns, money back

Product Quality
3/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Petal & Pup
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Review collected in partnership with Petal & Pup

  • Verified

Petal n pup

published

Prices are always full price however when they have a sale, most things are out of stock/unavailable and the moment the sale ends, the stock is available as well as new stock. I find this is the case each and every single time. Website navigation and quality of items are good.

Product Quality
3/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance Not as advertised
Petal & Pup
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Review collected in partnership with Petal & Pup

Teena N.
Teena N.Greater Melbourne (Metropolitan), VIC
  • Verified

Love the fast delivery

published

I find the online store easy to navigate but many sizes are often not available and the size differences between different products varies significantly.
The fabric of many products is also of sub-standard quality and various dresses I have purchased have shrunk after one (cold) machine wash.

Product Quality
3/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & PupSend a private message

Hi Teena,
We really appreciate your feedback! We have New Arrivals landing weekly and Restocks added daily :)
If you are unsure on the garment size, fit ect please send an email to contactus@petalandpup.com and we can help assist further ♡

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Review collected in partnership with Petal & Pup

Questions & Answers

Briony
Brionyasked

Has anyone purchased the Gasal Dress (long and pale pink with red polka dots)? I am so dubious as been burnt online so many times - wondered if it is true to the the image and if fabric decent quality?

1 answer
Petal & Pup
Petal and PupPetal & PupSend a private message
Radvilė A.
Radvilė A.asked

Hi,
How is the shipping to europian countries? Is it safe to order dress from Australia to Lithuania?

1 answer
Petal & Pup
Petal and PupPetal & PupSend a private message
Eva K
Eva Kasked

Hi, I was just wondering in Patal and Pup is true to size?? I just purchased a colourful pair of pants and would be disappointed if they were too small.

1 answer
Petal & Pup
Petal and PupPetal & PupSend a private message
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Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Clothing TypeFormal / Cocktail, General / Everyday, Office / Businesswear and Swimwear
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