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Between August 21st, 2019 until September 27th, 2019, Petal & Pup is offering a monthly draw to win 10 $200 vouchers. The winners will be randomly drawn at the end of this period. Reviewers that had their review published in this period may have received this incentive. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Petal & Pup
Best customer service I have ever received
Sophie helped me to get refund as the product did not meet my expectations.
She was amazing and very responsive throughout the entire process.
Never got this kind of customer service from other stores.
Definitely will try for the other products in future.
Lots of love wish them all the best❤️
Love!!!
Customer service is excellent and I just love the range at Petal and pup, always something different and your goodies arrive so quickly!
I always look forward to my email that lets me know when new arrivals have landed!
Hey Kim, thanks so much for leaving your review! We are so happy to see you love the clothes as much as we do, and that you have experienced quick delivery with us. We pride ourselves on dispatching o...
Read moreut our goodies quickly so it makes us so happy to hear it has landed well with you! Love the team at P+P xx
- 3 reviews
- 1 like
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Easiest shopping Eva!
Easy to navigate and find what you are after eg: skirts or shorts
The range is great but the sizing does vary from product to product so au have had to return and reorder clothes in smaller or larger sizes
Hi Biz,
Thanks so much for your review!...
Read more We are so happy to hear that you love the service we provide here at P&P :) In regard to sizing, please do not hesitate to contact our customer care team if you ever need any assistance with particular styles - we’re always happy to help, and would love to ensure you find your perfect fit! ♡ Have a wonderful day - the P&P team xxReview collected in partnership with Petal & Pup
- Verified
Amazing
I really love shopping on this website, they provide really fast shipping.And the clothes are very affordable and provide a wide size range. I've shopped with this brand on a regular basis for almost a year now because of all the current trend and styles.
Hi Pre,
We are so glad to hear you are always happy with your experience here at P&P, thank you so much for your lovely words! ♡...
Read more Have an amazing day - the P&P team xxReview collected in partnership with Petal & Pup
The reviewer stated that an incentive was offered for this review
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Questions & Answers
Has anyone purchased the Gasal Dress (long and pale pink with red polka dots)? I am so dubious as been burnt online so many times - wondered if it is true to the the image and if fabric decent quality?
Hi Briony,
Thanks for reaching out....
Read more The Gasal Dress is actually one of our best sellers and we have just received a restock of this dress! This dress currently has a 4.6 star review on our website which you can view here: https://petalandpup.com.au/products/gasal-dress-pink Please note, we do not edit our reviews. It is never our intention to create a bias opinion or to falsely mislead our customers which is why we have ensured all our negative and positive reviews are posted. I hope this helps! With love, P&P xx
Hi,
How is the shipping to europian countries? Is it safe to order dress from Australia to Lithuania?
Hello, thank you for taking the time to get in touch with us! Regrettably we do not currently offer shipping to Lithuania. We are working towards expanding our ship-to locations in the future so pleas...
Read moree feel free to check back with us in the future. best, the team at P&P
Hi, I was just wondering in Patal and Pup is true to size?? I just purchased a colourful pair of pants and would be disappointed if they were too small.
Hey Eva, thanks so much for reaching out! Generally speaking, most garments run true to size however please keep in mind we always recommend checking each garment's individual flat lay measurements wh...
Read moreich are listed in their product description box. This is because we stock styles from a variety of suppliers so sizes may not be exact to the size guide. If you need any help picking the most perfect size, please feel free to send through your measurements and style name to our Customer Experience team on: contactus@petalandpup.com.au. They would be eager to assist!Get an answer from our members and Petal & Pup representatives
Details
| Category | Online Shops and Clothing Shops & Brands |
|---|---|
| Offers Free Standard Shipping | Yes |
| Free Standard Shipping Minimum Order Amount | $100.00 |
| Mens / Womens Clothing | Womens |
| Labels Sold | Own Label |
| Buy Now, Pay Later Options | AfterPay |
| Clothing Type | Formal / Cocktail, General / Everyday, Office / Businesswear and Swimwear |
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Hi Jeena, thank you for taking the time out of your day to leave a review. We sincerely apologise the garment was not up to standards, we can understand the disappointment upon receiving something tha...
Read moret is not as hoped. However, I am so happy to hear Sophie was able to guide you through a process that was best suited to you, and we will be sure to pass on this feedback. We truly wish to see you shopping with us again in the near future! With love, P&P xx