Clothing is all random sizes & you can’t get a refund, only store credit.

I ordered a S and 8 in various pairs of pants and they are huge! I’m usually a 8-10 so a S shouldn’t be falling off me. I also accidentally ordered a size 6 in a top (my fault) which I couldn’t get over my head. Going by the pants size you would think a 6 would be a better size.

I spent quite a lot and now I have a store voucher from my refund which I won’t using. Pretty bad not offering refunds on an internet clothing brand. Sad I spent so much in my first order.

Won’t be using again.

I had a quite a few questions and Laura was so helpful and friendly, she responded very quickly and was so lovely to deal with. I had to return my order as the sizes were too big but she kept an eye on my delivery and as soon as she knew it had arrived sent me the credit note and I got my new order the next day. Such great service is hard to come by these days so it is lovely when you get it. Thank you Laura you are a doll!

I bought two size 10 dresses from P&P, one fit perfectly, the other is realistically a size 12-14. P&P have refused a credit note for return of this dress as it was on sale. In normal circumstances I would accept this as fair but the dress is clearly very far from being true to size. They have twice declined to accept the return and instead gave me a 10% discount code. So I can spend more money on dresses that might not fit and that I can’t return?

I ordered two dresses and one top and they are clearly all from different and dodgy manufacturers based on their tags. The quality is shockingly cheap and the sizing is off. A size 8 is normal for me but these pieces make me feel like I need to go down 2 sizes! Definitely not shopping here again especially given this cheap quality and expensive prices! I see why they don't do refunds because they would easily be out of business!

Bought 3 dresses and a top online. Cost me a total of $250. Thinking I would get semi decent quality. Every clothing had a different tag on it from another brand and looks nothing like the photos advertised online. Also ordered size 8 dresses to end up being size 12/14. Thought I would of been paying for better quality not stuff for $10 from China. Very disappointed.

Very poor quality in material and sizing is different with every order hard to keep track on what size you should be ordering large small medium all different won’t order again

Size of clothes is inconsistent. Quality of the clothes is poor. Customer service is terrible. Emailed numerous times without a response and there is no phone number to call to get help. I would not recommend this online shop. Not worth the stress.

While the garments are decent, the sizing is inaccurate. A small is quite big, even going down a size the garments were still big (extra small).I’d go down one size when buying. Exchange service is efficient.

The staff are lovely and very helpful but unfortunately the sizing charts and quality are lacking. The first item I purchase was huge on me even though I checked sizing charts. I then had to pay for return postage and was not able to obtain a refund so received a credit which I then had to reorder and hope the szing was right and pay for postage again. The second time I ordered the dress was terrible quality and ill fitting. I was offered a refund this time as the product was faulty. The clothing is gorgeous but not always reflective in real life. If you updated your refund policy to give customers confidence to shop I think I would be more inclined to continue to shop.

I love everything I see on this site and have ordered multiple things but am yet to keep one because the sizing is always off. Normally too big. Their customer service is so good though and always helpful! Postage is always super fast too!

I bought two dresses and the quality was okay but I definitely expected way more considering the price. The cut was confusing very large around stomach and super tight around shoulders. The short dresses are just below butt so I could not even lift up my arms without everyone seeing my butt.

What is worse is that the customer has to pay for shipping! I cannot believe I have to pay for returning these items and now I have to find another dress that suits me. I believe I will probably have to send them back quite a few times before I find something, which means a lot of shipping costs!!!

:(

Do not purchase from this brand unless you know exactly what size and product you want. I returned 3 items within a week in the original conditon and was only offered a store credit - waste of money and won't be going back! No returns unless faulty for women's clothing - really? In 2019?