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Between August 21st, 2019 until September 27th, 2019, Petal & Pup is offering a monthly draw to win 10 $200 vouchers. The winners will be randomly drawn at the end of this period. Reviewers that had their review published in this period may have received this incentive. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Petal & Pup
- 2 reviews
Sizing was really off
I ordered the brown Corduroy pants. I’m usually a size 10-12 but seeing as it said they run large I stuck to the 10. They were soooooo big. Like almost 2 sizes too big.... I am literally never a size 8 let alone 6.
The pants themselves were nice and the quality was fine, just be aware of sizing down when you order. Super confusing and really not in line with normal sizing.
This is the only time I’ve ordered from here so I can’t say that all of their items are like this. I do know people who love this ship so that’s gotta mean something.
I also wish they would use more sustainable shipping bags, so many companies are doing it now. Hate the waste.
Plus side, shipping was quick!
- Product Quality
- Shipping
- Incentivised Review No
- Return Claim MadeYes
- Sizing Very large
- Product Appearance As advertised
Sizing too large
I usually love petal and pup and have ordered quite a few things off them, their customer service and delivery is super fast. But lately I have ordered two Dresses in a size 6 and they have come too large. Size 6 always fits me well and two dresses I’ve order from them in the past fit great. But I’ve been super disappointed with the last two I’ve ordered. They have fit me like a size 10.
- Product Quality
- Shipping
- Incentivised Review No
- Return Claim MadeYes
- Sizing Very large
Hello Emma, thanks so much for leaving your review. We're sorry to hear those last two dresses were off in sizing. This is something we are striving to improve and look forward to speaking with you in...
Read more more detail about. If you have not done so already, please contact our amazing Customer Experience Team. They are always happy to help! Our website offers three different options to contact us, via our contact form, via text or live chat. We look forward to hearing from you! love, the P&P Team- 5 reviews
- Verified
Poor sizing
While the garments are decent, the sizing is inaccurate. A small is quite big, even going down a size the garments were still big (extra small).I’d go down one size when buying. Exchange service is efficient.
- Incentivised Review No
- Sizing Very large
Hi Tonia,
Thank you so much for your review! We're so happy to hear that our returns service has been nothing but efficient for you! ...
Read more In regards to our sizing, please do not hesitate to contact us if you ever have any enquiries or unsure of your exact size - our team are more than happy to assist! ♡ Thank you again and have a lovely day - the P&P team xxReview collected in partnership with Petal & Pup
- Verified
Cute clothes, great customer service, but bad sizing!
I love everything I see on this site and have ordered multiple things but am yet to keep one because the sizing is always off. Normally too big. Their customer service is so good though and always helpful! Postage is always super fast too!
- Product Quality
- Shipping
- Incentivised Review No
- Return Claim MadeNo
- Sizing Very large
- Product Appearance As advertised
Hi Jess,
Thank you for your review, this helps us a lot! We are sorry to hear you have not found an item that fits you perfectly, this is disappointing. We provide the approximate flat front measureme...
Review collected in partnership with Petal & Pup
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Questions & Answers
Has anyone purchased the Gasal Dress (long and pale pink with red polka dots)? I am so dubious as been burnt online so many times - wondered if it is true to the the image and if fabric decent quality?
Hi Briony,
Thanks for reaching out....
Read more The Gasal Dress is actually one of our best sellers and we have just received a restock of this dress! This dress currently has a 4.6 star review on our website which you can view here: https://petalandpup.com.au/products/gasal-dress-pink Please note, we do not edit our reviews. It is never our intention to create a bias opinion or to falsely mislead our customers which is why we have ensured all our negative and positive reviews are posted. I hope this helps! With love, P&P xxHi,
How is the shipping to europian countries? Is it safe to order dress from Australia to Lithuania?
Hello, thank you for taking the time to get in touch with us! Regrettably we do not currently offer shipping to Lithuania. We are working towards expanding our ship-to locations in the future so pleas...
Read moree feel free to check back with us in the future. best, the team at P&PHi, I was just wondering in Patal and Pup is true to size?? I just purchased a colourful pair of pants and would be disappointed if they were too small.
Hey Eva, thanks so much for reaching out! Generally speaking, most garments run true to size however please keep in mind we always recommend checking each garment's individual flat lay measurements wh...
Read moreich are listed in their product description box. This is because we stock styles from a variety of suppliers so sizes may not be exact to the size guide. If you need any help picking the most perfect size, please feel free to send through your measurements and style name to our Customer Experience team on: contactus@petalandpup.com.au. They would be eager to assist!Get an answer from our members and Petal & Pup representatives
Details
Category | Online Shops and Clothing Shops & Brands |
---|---|
Offers Free Standard Shipping | Yes |
Free Standard Shipping Minimum Order Amount | $100.00 |
Mens / Womens Clothing | Womens |
Labels Sold | Own Label |
Buy Now, Pay Later Options | AfterPay |
Clothing Type | Formal / Cocktail, General / Everyday, Office / Businesswear and Swimwear |
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Hi Caitlin, thank you for taking the time to leave a review. We are truly appreciative of your feedback as we continue to strive to find ways to better ourselves.
Whilst we completely understand the...
Read more frustration surrounding finding the perfect fitting garment we have done our best to make this process as convenient and stress free as possible. We list the flat measurements in the product description which are specific to the garment. Alternatively, our Customer Experience team are always eager to provide further assistance to ensure you are completely satisfied with your purchase.