Between August 21st, 2019 until September 27th, 2019, Petal & Pup is offering a monthly draw to win 10 $200 vouchers. The winners will be randomly drawn at the end of this period. Reviewers that had their review published in this period may have received this incentive. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
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Be careful with your colour choice because my red dress was in fact coral. This was very unfortunate as I wanted a red dress for christmas. I also noticed upon receiving my package there were 3-4 tears on the material. All in all, I don't think I'll be buying from Petal & Pup again.
Unfortunately for me I haven’t had a good experience with petal and pup. I had placed 3 different orders, each containing 2 items. The sizing was wrong for all of them either being smaller or larger than suggested and the items looked nothing like the photo. I won’t be buying anything from here again.
They have great clothes. Good variety. Very few sales. Would love a sale or free returns policy. Quick delivery and ease of ordering. Sizing is true to size. Will shop again.
Lovely clothes that are true to size in most cases. Very expensive and often overpriced and unfortunately.
Hard to find your size available regularly. Products often out of stock and email reminders for when a particular item of available often take a long time to occur. I’m currently still waiting on one and it’s easily been more than a month.Products I’ve personally purchased, have been of good quality but mostly overpriced.
Nice pieces but no refunds issued which is frustrating!
Great online shop, check out is great to use, the clothes themselves are really well prices for such good quality. Everyone comments on my linen pieces all the time so they do have nice pieces. The only issue was I spent $750 on my first shop without realising (my fault) there was ZERO refunds just exchanges but after spending $750 this was literally half the shop and I didnt want anything else.
Had to pay also for return freight 3 times and get 3 credits because buying online, who knows if it will look good or not.
They are a successful brand, it would show more faith and confidence if they offered refunds for original condition pieces.
I would recommend to all my friends and I do - I really love their clothing.
Nice pieces that’s easy to wear
Easy to use website and able to search items easily. Wide range of pieces that are effortless to wear with each item purchased of decent quality and standard. Items are true to size.
Lovely clothes, happy with quality and fit
Lovely styles and fit has always been true to size. Quality is also good.
Would be nice to have free returns and a longer return timeframe, this way one could order more styles and sometimes also different sizes if unsure. I ordered few dresses that I could wear during pregnancy as well and was unsure if my usual size 8 would fit or if I better order 10. I think I would order more often, if free returns were offered.
I love the items and quality, but often find the same product in stores in my area, cheaper and the exact quality.
Easy to navigate
But hard to find particular items that may have been promoted on social media
Quality of products has been wonderful, I know I can depend on the quality here
Easy to use website! Lots of variety on clothes
Website is easy to use. The quality of the clothes is great. I’ve had to send a few items back as the sizing is a bit off- I’ve received a credit note for these returned items. It would be good if the credit note was valid for 12months
Good products, just not flexible enough.
Products have been great, online ordering has been good to.
Wish the products were model on size 12 girls as well to see what the item looks like and I wish you could get a full refund not just a credit, I would definitely buy more items.
Cheap quality, good range of products.
Easy to navigate online store. Satisfied with range of products available. The actual quality of clothing/products purchased was poor eg falling apart after one wear, unfinished seams, poor/thin quality of fabrics used and products overpriced.
Good but not great
The website should be easier to navigate, should be one page so that it’s easier and faster to look through all styles instead of several pages and having to click next or previous.
Returns should be free. By doing this customers will definitely buy more items, this will prevent customers from ‘not buying in case size and fit not right and have to end up paying for postage back) most customers are nervous about buying things online and when it comes to ladies wear returns should be made easier so that customers could buy more than one size kno...
Cheap not Quality
I bought two things from this store but ended up sending them back. Poor quality of fabric and over priced for what you get. No refunds just vouchers for returns.
Nice but not for me
Would make a nice summer dress but fabric is thick and stiff which doesn’t sit on the body as I hoped or as it looked on the model. Will return for something more delicate
Nice styles, poor quality.
I really love the clothes on Petal & Pup and have made multiple purchases from them. The quality is always quite poor when the clothes arrive, and I always tell myself not to purchase from them again. The last dress I purchased came with some of the bottom of the dress stitched into another party of the dress, which indicated quick or careless work in making and in packaging the product. I had to unpick the dress myself as I needed to wear it soon and didn't have time to go through a return or exchange process. This is what one side of my "Harrie Dress" looked like when I received it.
They don't offer refunds
I will not be shopping with Petal & Pup in future due to their returns policy. Every online store should offer refunds as an option. It is an in-house joke at my workplace that once you shop at Petal & Pup you end up in a vortex that is so hard to get out of. This entails shopping, finding the item doesn't suit, and then getting a credit note. Then you repeat the process over and over until you eventually get out of the vortex. Once you're out you never go back in. It's not worth all the trouble. It costs you money every time you have to return...the products. It's such a shame as I love the style of so many of the items. If they offered refunds I would continue to shop at Petal & Pup. That's why The Iconic is everyone's first choice. Free returns with no questions asked.
Easiest shopping Eva!
Easy to navigate and find what you are after eg: skirts or shorts
The range is great but the sizing does vary from product to product so au have had to return and reorder clothes in smaller or larger sizes
You need a wish list, it’s hard to remember the items you like to compare. Most online clothing stores will have a wish list. Otherwise love your store don’t change a thing
Review collected in partnership with Petal & Pup
The reviewer stated that an incentive was offered for this review
Love the styles but need more sizes
The dress's are lovely, so many pretty styles and all are pretty true to look, size and pattern. Delivery is super fast, typically the next business day.
The only downside is that most styles, or at least the really pretty ones, only go to a size 12, more 14/16's would be great.
Good range of affordable dresses
Quality is hit and miss. Fabric not good a lot of the time.
Dresses often shrink when washed
Would prefer a better returns policy - free returns, money back
Lovely looking cloths, shame about the quality.
Great looking clothing, have purchased a few times and every piece falls apart after two wears. Not the best quality particularly for the price. Huge shame Will not be returning.
Great clothing at great price!o
Very easy to navigate store. The clear headings make it very easy to find exactly what I want!
Great range of products with varied styles!
Quality not excellent but still good given prices
Bought an $89 jumper I put it on soon as I got it.. and noticed the seams came apart.got in contact with customer service to be told it can not be exchanged once worn. Hmmmm figure that out..
Ordered around 7 pm and it was delivered the next afternoon! Always a great range to choose from and the fabric is great quality! I love how they use more than just cheap polyester.
The reviewer stated that an incentive was offered for this review
One of my favorite online shops
- I love buying from Petal and Pup and there is a great range of clothes.
- Whats fustrating about the website is when you search 'newest to oldest' and once you view a product the page automatically changes back to 'most popular' so you lose your browsing spot.
- I have bought 20+ items from P and P. Two products were poorly made, and two products the fabric wasn't what I expected.
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