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Petal & Pup

Petal & Pup (page 3 of 3)

4.3 from 681 reviews · View Statistics
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  • Verified

Great store

published

Enjoy Petal & Pup emails & no problems with finding something I like!!! My only criticism is on return of a product no refund just a store voucher plus postage on returns etc Otherwise great site to shop

Petal & Pup
Petal and PupPetal & Pup

Hi Wend,
Thank you so much for your feedback ♡ These are things we will take into consideration for the future.
However please do not hesitate to send us an email to contactus@petalandpup.com.au for any assistance on returning an order back to us. x

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Review collected in partnership with Petal & Pup

Teena N.
Teena N.Greater Melbourne (Metropolitan), VIC
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Love the fast delivery

published

I find the online store easy to navigate but many sizes are often not available and the size differences between different products varies significantly.
The fabric of many products is also of sub-standard quality and various dresses I have purchased have shrunk after one (cold) machine wash.

Petal & Pup
Petal and PupPetal & Pup

Hi Teena,
We really appreciate your feedback! We have New Arrivals landing weekly and Restocks added daily :)
If you are unsure on the garment size, fit ect please send an email to contactus@petalandpup.com and we can help assist further ♡

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Review collected in partnership with Petal & Pup

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Good products, return policy deters me from buying though

published

The range is great, and so are the styles. Occasionally the quality hasn’t been the best and I’m always hesitant to order due to the return policy rules. Other sites over free returns and I don’t hesitant to order from them as it’s piece of mind

Petal & Pup
Petal and PupPetal & Pup

Hi Dan,
Thank you so much for your review ♡ If you are ever unsure of any of the styles we stock, please be sure to send us an email to our team at contactus@petalandpup.com.au as we are always happy to assist :)

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Review collected in partnership with Petal & Pup

jen
jenSouth East Queensland, QLD
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great products, poor return policy

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I really like the styles, fast delivery and generally fits well. Only issue i have is the returns/refund policy. Would be great to have paid returns and also be able to have a refund rather than a credit note.

Petal & Pup
Petal and PupPetal & Pup

Hi Jen,
Thank you so much for your feedback and these are things we will take into consideration for the future.
However please do not hesitate to send us an email to contactus@petalandpup.com.au for any assistance on returning an order back to us ♡

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Petal & Pup

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