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Petal & Pup

Petal & Pup (page 2 of 3)

4.3 from 699 reviews · View Statistics
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Emma
EmmaMetropolitan Adelaide, SA
  • Verified

Great clothes

published

They have great clothes. Good variety. Very few sales. Would love a sale or free returns policy. Quick delivery and ease of ordering. Sizing is true to size. Will shop again.

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

  • Verified

Decent clothes & decent prices

published

Prices are very reasonable so quality is equivalent. Lots of variety and cute designs. The site is very easy to navigate but you pay for shipping and returns. Finally, the return policy is not that flexible as returns are credits and have to be w/in 14days. This return policy causes me to not buy from this site as much.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Monica Moroney
Monica MoroneyIllawarra, NSW
  • Verified

Lovely clothes that are true to size in most cases. Very expensive and often overpriced and unfortunately.

published

Hard to find your size available regularly. Products often out of stock and email reminders for when a particular item of available often take a long time to occur. I’m currently still waiting on one and it’s easily been more than a month.Products I’ve personally purchased, have been of good quality but mostly overpriced.

Product Quality
3/5
Shipping
2/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

kerryn
kerrynGreater Melbourne (Inner), VIC
  • Verified

Not for me !

published

Site very difficult to navigate . a photo of a dress was on Insta with Shop now but could not find the dress after wading through pages !!
products I've bought have been mixed quality and sizing varied .I was very annoyed that I could not get a refund only a credit note

Product Quality
3/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance Not as advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

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Lisa R.
Lisa R.South East Queensland, QLD
  • Verified

Nice pieces but no refunds issued which is frustrating!

published

Great online shop, check out is great to use, the clothes themselves are really well prices for such good quality. Everyone comments on my linen pieces all the time so they do have nice pieces. The only issue was I spent $750 on my first shop without realising (my fault) there was ZERO refunds just exchanges but after spending $750 this was literally half the shop and I didnt want anything else.
Had to pay also for return freight 3 times and get 3 credits because buying online, who knows if it will look good or not.
They are a successful brand, it would show more faith and confidence if they offered refunds for original condition pieces.
I would recommend to all my friends and I do - I really love their clothing.

Product Quality
5/5
Shipping
2/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

  • Verified

Nice pieces that’s easy to wear

published

Easy to use website and able to search items easily. Wide range of pieces that are effortless to wear with each item purchased of decent quality and standard. Items are true to size.

Product Quality
3/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Sue
SueSouth East Queensland, QLD
  • Verified

Great shopping but..

published

Love the range and speed of delivery. Sizing is inconsistent across the site and compared to standard Australian sizing. Disappointing that returns only allow for gift card and not actual cash value payment to credit card.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Sizing Slightly small
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Karina G.
Karina G.Perth, WA
  • Verified

Lovely clothes, happy with quality and fit

published

Lovely styles and fit has always been true to size. Quality is also good.
Would be nice to have free returns and a longer return timeframe, this way one could order more styles and sometimes also different sizes if unsure. I ordered few dresses that I could wear during pregnancy as well and was unsure if my usual size 8 would fit or if I better order 10. I think I would order more often, if free returns were offered.

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Nadia T.
Nadia T.Victoria
  • Verified

I love the items and quality, but often find the same product in stores in my area, cheaper and the exact quality.

published

Easy to navigate
But hard to find particular items that may have been promoted on social media
Quality of products has been wonderful, I know I can depend on the quality here

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

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  • Verified

Good products, just not flexible enough.

published

Products have been great, online ordering has been good to.
Wish the products were model on size 12 girls as well to see what the item looks like and I wish you could get a full refund not just a credit, I would definitely buy more items.

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

MumShopper
MumShopperSydney
  • 5 reviews
  • 4 likes
  • Verified

The no refund policy was annoying.

published

The clothes look lovely but the no-refund policy isn’t so great. Instead of a refund I went through three exchanged outfits, paying delivery each time, until I finally kept the last one because I gave up. I’ve still never worn it. I won’t buy fashion online again from a company that doesn’t offer a refund.

Product Quality
4/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
MumShopper
MumShopper
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Review collected in partnership with Petal & Pup

Giselle F.
Giselle F.Greater Melbourne (Inner), VIC

My Personal stylist

published

I absolutely love petal and pups products. I have got several of their dresses and over a dozen in my wishlist that i intend to purchase. They're reasonably priced and good quality for the cost. Definitely recommend!!!!

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Néam K.
Néam K.
  • 2 reviews
  • Verified

Good but not great

published
Product Quality
4/5
Shipping
3/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

t.morrow
t.morrowSouth East Queensland, QLD
  • Verified

Nice styles, poor quality.

published

I really love the clothes on Petal & Pup and have made multiple purchases from them. The quality is always quite poor when the clothes arrive, and I always tell myself not to purchase from them again. The last dress I purchased came with some of the bottom of the dress stitched into another party of the dress, which indicated quick or careless work in making and in packaging the product. I had to unpick the dress myself as I needed to wear it soon and didn't have time to go through a return or exchange process. This is what one side of my "Harrie Dress" looked like when I received it.

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Product Quality
2/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Alice123
Alice123Greater Melbourne (Inner), VIC
  • Verified

Cheaply made small sized products

published

Products are very disappointing, generally very poor quality and cheaply made. The sizing is incredibly small. A jumper I bought arrived with both sleeves ripped, luckily I was able to get a full refund as their general policy is just to offer store credit... Won't be shopping with P&P again unfortunately!

Product Quality
2/5
Incentivised Review No
Sizing Slightly small
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

AJN
AJNSydney, NSW
  • Verified

They don't offer refunds

published
Product Quality
3/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Elise
EliseSouthwest, VIC
  • Verified

So many of the items are made for me. Love it!

published

Site is good maybe improvements to the filters would be good.
Range is great.
Quality varies. Sometimes I pay $90 for a dress that shrinks and warps and other times I pay $60 and it’s amazing.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

  • Verified

Never as good as the photos

published

I had to return a number of items as I found that every time I purchased something I liked from the website, it failed to meet my expectations once it arrived in the post.

Product Quality
2/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance Not as advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

  • Verified

Wish List

published

You need a wish list, it’s hard to remember the items you like to compare. Most online clothing stores will have a wish list. Otherwise love your store don’t change a thing

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

The reviewer stated that an incentive was offered for this review

  • Verified

Great store, but wish there were product reviews and model sizing info

published

I love the store, but there should be product reviews from customers and sizing info for the models in the images. A majority of the time, I'm more than satisfied with the products I buy but there have been a few times where I've purchased something and the quality was low and the sizing was off. I live overseas, so returns are difficult. If other customers reviewed products and there was sizing info for the models in the pictures, I could make better decisions when purchasing. Right now it feels like a guessing game that occasionally ends in a loss for me. While the products are cute, it makes it difficult to keep coming back after so many poor orders.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Angela A.
Angela A.South East Queensland, QLD
  • Verified

Love the styles but need more sizes

published

The dress's are lovely, so many pretty styles and all are pretty true to look, size and pattern. Delivery is super fast, typically the next business day.

The only downside is that most styles, or at least the really pretty ones, only go to a size 12, more 14/16's would be great.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

  • Verified

Great style.

published

I love the products P&P have available but often find myself looking elsewhere for a cheaper alternative or that my size has sold out quickly. I have also found myself holding onto ill-fitting clothes as the return process can be lengthy and inconvenient.

Product Quality
4/5
Incentivised Review No
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

  • Verified

Love these dresses

published

I love these dresses! They are beautiful and well made. I got many compliments through out the night. They do run a little small tho so I suggest sizing up.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Sarah
SarahSouthwest, VIC
  • Verified

Love there range and options.

published

Love my purchases from p & pup the only thing I noticed is I have to go up a size to my normal clothes as fits can be a little tighter.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Tash
TashSydney, NSW
  • Verified

My go too online but a little pricey

published

Items are lovely and the customer service is on top. However can be little pricey compared to other online stores. Sizing can be a miss and go. But still my go to store!

Product Quality
3/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

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