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Petal & Pup

Petal & Pup (page 3 of 3)

4.3 from 707 reviews · View Statistics
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  • Verified

Lovely looking cloths, shame about the quality.

published

Great looking clothing, have purchased a few times and every piece falls apart after two wears. Not the best quality particularly for the price. Huge shame Will not be returning.

Petal & Pup
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  • Verified

Great clothing at great price!o

published

Very easy to navigate store. The clear headings make it very easy to find exactly what I want!
Great range of products with varied styles!
Quality not excellent but still good given prices

Petal & Pup
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Kimberley
KimberleyGreater Melbourne (Metropolitan), VIC
  • Verified

Would love to see more size variety

published

I love the clothing, styles and affordable prices but sometimes things that I love/want to buy aren’t always available in my (bigger) sizes, or the bigger sizes are sometimes not true to size. I would love to see a range specifically for sizes 14-16 and up!

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Meacs
MeacsSouth East Queensland, QLD
  • 2 reviews
  • 1 like
  • Verified

Love Petal and Pup

published

Very satisfied how easy and super quick all correspondence with the team is! I had a great experience with a garment that was faulty. No issues with the return what so ever

Petal & Pup
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  • Verified

Unreasonable

published

Bought an $89 jumper I put it on soon as I got it.. and noticed the seams came apart.got in contact with customer service to be told it can not be exchanged once worn. Hmmmm figure that out..

Petal & Pup
Petal and PupPetal & Pup

Hi Paula,
Thank you for getting in touch with us regarding your order. I am sorry to hear this has been your experience with P+P! Please send us an email to contactus@petalandpup.com.au and we can resolve this for you as soon as possible. xx

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  • Verified

affordable and good styles. My favourite online clothing site.

published

New clothes come through all the time, affordable and good styles. Only thing is variety of styles can be lacking. Good amount of photos and returns for store credit are allowed.

Petal & Pup
Petal and PupPetal & Pup

Hi Leanne,
Thank you so much for your feedback! We will take this information onboard and we can't wait to see you shopping with us again soon! ♡

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Fast delivery

published

Ordered around 7 pm and it was delivered the next afternoon! Always a great range to choose from and the fabric is great quality! I love how they use more than just cheap polyester.

Petal & Pup
Petal and PupPetal & Pup

Hi Jen,
Thank you so much for your feedback! We are so happy to hear about your great experience with us! ♡

Emm
EmmRichmond-Tweed, NSW
  • Verified

One of my favorite online shops

published

- I love buying from Petal and Pup and there is a great range of clothes.
- Whats fustrating about the website is when you search 'newest to oldest' and once you view a product the page automatically changes back to 'most popular' so you lose your browsing spot.
- I have bought 20+ items from P and P. Two products were poorly made, and two products the fabric wasn't what I expected.

Petal & Pup
Petal and PupPetal & Pup
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SarahT
SarahTGreater Melbourne (Inner), VIC
  • 3 reviews
  • 1 like
  • Verified

Lovely products wish they included the brands

published

The items were lovely. Petal and pup do a great job of choosing high quality items for their store. One thing I would have liked to see is the label for each piece... I was surprised to see some cheaper brands like Sunnygirl when my order arrived. I felt that the price I paid for these items was much higher than expected and although I did love my pieces, knowing that these guys are selling stock from these suppliers means I won't be buying from them again in the future.

Petal & Pup
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Favorite online shop

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Petal & Pup
Petal and PupPetal & Pup
  • Verified

Love this shop

published

Products are always lovely, sometimes though sizing is not great which is disappointing. Returns are simple and hassle free which makes shopping a breeze. Same day delivery for early orders is excellent as well.

Petal & Pup
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Danielle
DanielleSouth East Queensland, QLD
  • 2 reviews
  • 1 like
  • Verified

Great site for well priced clothes

published

Really like Petal and Pup - they’re very affordable and have new stock coming online every day which is great. Sometimes the clothes are a little cheap in terms of the fabric and how it’s made but that’s fair enough given the cost. I would but significantly more from Petal and Pup if they offered returns for refund, but they only offer store credit so I don’t buy from them that often

Petal & Pup
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  • Verified

Great clothes at an affordable price

published

Store is generally easy to navigate with a wide range of clothes to choose from in many different colours.
As a repeat customer, it would be great if we could earn rewards towards discounts on future purchases.

Petal & Pup
Petal and PupPetal & Pup
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Julie Evans
Julie EvansVictoria
  • 2 reviews
  • 1 like
  • Verified

Good priced current fashion

published

When you want something that is current trend and not too expensive Petal and pup is the place to go! For Jumpsuits and dresses this is my go to shop.

Petal & Pup
Petal and PupPetal & Pup

Hi Julie,
Aw that is so lovely, thank you so much for your kind words! It's so great to hear how much you love shopping Petal and Pup! I hope we can keep making your P&P shops amazing ♡

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  • Verified

Over priced and non existent returns policy.

published

Whilst the clothing is of reasonable quality, I often see the same items for far cheaper elsewhere. The returns policy should be illegal - they offer no refund options for change of mind and no compensation for postage when items are faulty.

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  • Verified

No refund is annoying

published

I found the Website pretty easy to navigate, and always notifies you if out of stock.
Range of products is satisfactory, a lot of the time popular items are out of stock.
Quality has been a little hit and miss but mostly hit. Most disappointing thing is no refund. I always think twice about ordering and probably don’t order as much because of this.

Petal & Pup
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  • Verified

Happy repeat customer!

published

They have Value for money and beautiful products. Easy to navigate website and good return policy. I’ve never had any issues and have bought many clothes from Petal and Pup!

Petal & Pup
Petal and PupPetal & Pup

Hi Mello,
What lovely feedback, thank you so much! It is lovely to hear you have had a great shopping experience with Petal and Pup. We do all that we can to provide a perfect experience for our customers! Have a lovely day ♡

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Katie
KatieGreater Melbourne (Outer), VIC
  • Verified

Love the clothes!

published

There is a huge range of clothing on offer and the quality is brilliant. I just find that the shorter dresses are too short for someone who is tall like me, so unfortunately I’ve become limited to only shopping the midi range.

Petal & Pup
Petal and PupPetal & Pup
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Enisa
EnisaGreater Melbourne (Inner), VIC
  • Verified

Great online store with great variety!

published

Online store is easy to navigate and there is a great range of clothing. However the quality of clothing is a bit of hit and miss And given that refunds are not provided, only credits, I’ve been hesitant to continue making purchases. Should a refund be provided I would feel more comfortable taking the risk of purchasing online.

Petal & Pup
Petal and PupPetal & Pup

Hi Enisa,
Thank you so much for your feedback ♡ These are things we will take into consideration for the future.
However please do not hesitate to send us an email to contactus@petalandpup.com.au for any assistance on returning an order back to us. x

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Claire Modigh
Claire ModighNew South Wales
  • Verified

Clothes

published

Website was great, delivery was fast and got a return voucher but wouldn't let me use it and said it didn't recognize my email when I tried so no good in the end but started off well.

Petal & Pup
Petal and PupPetal & Pup
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Elanie79
Elanie79Perth, WA
  • 3 reviews
  • 1 like
  • Verified

Love Petal and Pup, Gorgeous styles -I check their site everyday!

published

Great range of products and styles - always on trend + some edgy pieces at a very affordable price and delivered very fast. They also add some new products every week so you never get tired of looking at the website! However sometimes the quality is a bit of a let down , and you end up receiving an item which doesn't look as expected or with a poor quality and you can't get a refund but only a store credit. I still shop from Petal and Pup though as I most of the time happy with my purchases!

Petal & Pup
Petal and PupPetal & Pup

Hi Elanie,
Thank you so much for your review! We are so happy to hear you like our range of products ♡ If you are ever unsure of a style we stock please be sure to send us an email at contactus@petalandpup.com.au as we are always here to help. x

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  • Verified

Great store

published

Enjoy Petal & Pup emails & no problems with finding something I like!!! My only criticism is on return of a product no refund just a store voucher plus postage on returns etc Otherwise great site to shop

Petal & Pup
Petal and PupPetal & Pup

Hi Wend,
Thank you so much for your feedback ♡ These are things we will take into consideration for the future.
However please do not hesitate to send us an email to contactus@petalandpup.com.au for any assistance on returning an order back to us. x

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  • Verified

Good products, return policy deters me from buying though

published

The range is great, and so are the styles. Occasionally the quality hasn’t been the best and I’m always hesitant to order due to the return policy rules. Other sites over free returns and I don’t hesitant to order from them as it’s piece of mind

Petal & Pup
Petal and PupPetal & Pup

Hi Dan,
Thank you so much for your review ♡ If you are ever unsure of any of the styles we stock, please be sure to send us an email to our team at contactus@petalandpup.com.au as we are always happy to assist :)

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jen
jenSouth East Queensland, QLD
  • Verified

great products, poor return policy

published

I really like the styles, fast delivery and generally fits well. Only issue i have is the returns/refund policy. Would be great to have paid returns and also be able to have a refund rather than a credit note.

Petal & Pup
Petal and PupPetal & Pup

Hi Jen,
Thank you so much for your feedback and these are things we will take into consideration for the future.
However please do not hesitate to send us an email to contactus@petalandpup.com.au for any assistance on returning an order back to us ♡

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Review collected in partnership with Petal & Pup

Mimi
MimiSydney, NSW
  • 8 reviews
  • 4 likes

Nice clothes however no refunds

published

I have bought a couple of things here. Look, i wouldn't expect a high quality dress for 60 odd bucks but a few that i bought look great on. I don't like how they do not refund, all other online competitors refund. i generally look at other sites first before buying for this store mainly for this reason.

Petal & Pup
Petal and PupPetal & Pup

Hi Mimi,

We appreciate your feedback!
If you ever need any assistance be sure to send us an email at contactus@petalandpup.com.au

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