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Petal & Pup

Petal & Pup (page 2 of 2)

4.2 from 639 reviews · View Statistics
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Danielle
DanielleSouth East Queensland, QLD
  • 2 reviews
  • 1 like
  • Verified

Great site for well priced clothes

published

Really like Petal and Pup - they’re very affordable and have new stock coming online every day which is great. Sometimes the clothes are a little cheap in terms of the fabric and how it’s made but that’s fair enough given the cost. I would but significantly more from Petal and Pup if they offered returns for refund, but they only offer store credit so I don’t buy from them that often

Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

  • Verified

Great clothes at an affordable price

published

Store is generally easy to navigate with a wide range of clothes to choose from in many different colours.
As a repeat customer, it would be great if we could earn rewards towards discounts on future purchases.

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Julie Evans
Julie EvansVictoria
  • 2 reviews
  • 1 like
  • Verified

Good priced current fashion

published

When you want something that is current trend and not too expensive Petal and pup is the place to go! For Jumpsuits and dresses this is my go to shop.

Product Quality
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Hi Julie,
Aw that is so lovely, thank you so much for your kind words! It's so great to hear how much you love shopping Petal and Pup! I hope we can keep making your P&P shops amazing ♡

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  • Verified

Over priced and non existent returns policy.

published

Whilst the clothing is of reasonable quality, I often see the same items for far cheaper elsewhere. The returns policy should be illegal - they offer no refund options for change of mind and no compensation for postage when items are faulty.

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

  • Verified

No refund is annoying

published

I found the Website pretty easy to navigate, and always notifies you if out of stock.
Range of products is satisfactory, a lot of the time popular items are out of stock.
Quality has been a little hit and miss but mostly hit. Most disappointing thing is no refund. I always think twice about ordering and probably don’t order as much because of this.

Product Quality
Shipping
Incentivised Review No
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

  • Verified

Happy repeat customer!

published

They have Value for money and beautiful products. Easy to navigate website and good return policy. I’ve never had any issues and have bought many clothes from Petal and Pup!

Product Quality
Shipping
Incentivised Review No
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Hi Mello,
What lovely feedback, thank you so much! It is lovely to hear you have had a great shopping experience with Petal and Pup. We do all that we can to provide a perfect experience for our customers! Have a lovely day ♡

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Review collected in partnership with Petal & Pup

Katie
KatieGreater Melbourne (Outer), VIC
  • Verified

Love the clothes!

published

There is a huge range of clothing on offer and the quality is brilliant. I just find that the shorter dresses are too short for someone who is tall like me, so unfortunately I’ve become limited to only shopping the midi range.

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Enisa
EnisaGreater Melbourne (Inner), VIC
  • Verified

Great online store with great variety!

published

Online store is easy to navigate and there is a great range of clothing. However the quality of clothing is a bit of hit and miss And given that refunds are not provided, only credits, I’ve been hesitant to continue making purchases. Should a refund be provided I would feel more comfortable taking the risk of purchasing online.

Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Petal & Pup
Petal and PupPetal & Pup

Hi Enisa,
Thank you so much for your feedback ♡ These are things we will take into consideration for the future.
However please do not hesitate to send us an email to contactus@petalandpup.com.au for any assistance on returning an order back to us. x

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Review collected in partnership with Petal & Pup

Claire Modigh
Claire ModighNew South Wales
  • Verified

Clothes

published

Website was great, delivery was fast and got a return voucher but wouldn't let me use it and said it didn't recognize my email when I tried so no good in the end but started off well.

Shipping
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Elanie79
Elanie79Perth, WA
  • 3 reviews
  • 1 like
  • Verified

Love Petal and Pup, Gorgeous styles -I check their site everyday!

published

Great range of products and styles - always on trend + some edgy pieces at a very affordable price and delivered very fast. They also add some new products every week so you never get tired of looking at the website! However sometimes the quality is a bit of a let down , and you end up receiving an item which doesn't look as expected or with a poor quality and you can't get a refund but only a store credit. I still shop from Petal and Pup though as I most of the time happy with my purchases!

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Hi Elanie,
Thank you so much for your review! We are so happy to hear you like our range of products ♡ If you are ever unsure of a style we stock please be sure to send us an email at contactus@petalandpup.com.au as we are always here to help. x

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Review collected in partnership with Petal & Pup

  • Verified

Great store

published

Enjoy Petal & Pup emails & no problems with finding something I like!!! My only criticism is on return of a product no refund just a store voucher plus postage on returns etc Otherwise great site to shop

Shipping
Incentivised Review No
Sizing True to size
Petal & Pup
Petal and PupPetal & Pup

Hi Wend,
Thank you so much for your feedback ♡ These are things we will take into consideration for the future.
However please do not hesitate to send us an email to contactus@petalandpup.com.au for any assistance on returning an order back to us. x

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Review collected in partnership with Petal & Pup

  • Verified

Good products, return policy deters me from buying though

published

The range is great, and so are the styles. Occasionally the quality hasn’t been the best and I’m always hesitant to order due to the return policy rules. Other sites over free returns and I don’t hesitant to order from them as it’s piece of mind

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Hi Dan,
Thank you so much for your review ♡ If you are ever unsure of any of the styles we stock, please be sure to send us an email to our team at contactus@petalandpup.com.au as we are always happy to assist :)

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Review collected in partnership with Petal & Pup

jen
jenSouth East Queensland, QLD
  • Verified

great products, poor return policy

published

I really like the styles, fast delivery and generally fits well. Only issue i have is the returns/refund policy. Would be great to have paid returns and also be able to have a refund rather than a credit note.

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Hi Jen,
Thank you so much for your feedback and these are things we will take into consideration for the future.
However please do not hesitate to send us an email to contactus@petalandpup.com.au for any assistance on returning an order back to us ♡

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Petal & Pup

Page 2 of 2

Questions & Answers

Radvilė A.
Radvilė A.asked

Hi,
How is the shipping to europian countries? Is it safe to order dress from Australia to Lithuania?

1 answer
Petal & Pup
Petal and PupPetal & Pup

Hello, thank you for taking the time to get in touch with us! Regrettably we do not currently offer shipping to Lithuania. We are working towards expanding our ship-to locations in the future so please feel free to check back with us in the future. best, the team at P&P

Eva K
Eva Kasked

Hi, I was just wondering in Patal and Pup is true to size?? I just purchased a colourful pair of pants and would be disappointed if they were too small.

1 answer
Petal & Pup
Petal and PupPetal & Pup

Hey Eva, thanks so much for reaching out! Generally speaking, most garments run true to size however please keep in mind we always recommend checking each garment's individual flat lay measurements which are listed in their product description box. This is because we stock styles from a variety of suppliers so sizes may not be exact to the size guide. If you need any help picking the most perfect size, please feel free to send through your measurements and style name to our Customer Experience team on: contactus@petalandpup.com.au. They would be eager to assist!

Maia B
Maia Basked

I ordered a dress on Sunday and it is now Friday and I have no received a dispatch email. I live in Australia so I thought it would have been sent by now? Is this normal? I have emails petal and pup about my issue as well!

1 answer
Petal & Pup
Petal and PupPetal & Pup

Hello Maia, thank you for taking the time to get in touch with us. It is definitely not usual for an order to take that long to dispatch. I am sorry you experienced this, it is not at all what we aim to deliver. I see you have been in touch with our team via email and they have replied. If you find you need further assistance please do not hesitate to get in touch with us again. Many thanks, P&P

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Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Clothing TypeFormal / Cocktail, General / Everyday, Office / Businesswear and Swimwear
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