Between August 21st, 2019 until September 27th, 2019, Petal & Pup is offering a monthly draw to win 10 $200 vouchers. The winners will be randomly drawn at the end of this period. Reviewers that had their review published in this period may have received this incentive. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
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Great site for well priced clothes
Really like Petal and Pup - they’re very affordable and have new stock coming online every day which is great. Sometimes the clothes are a little cheap in terms of the fabric and how it’s made but that’s fair enough given the cost. I would but significantly more from Petal and Pup if they offered returns for refund, but they only offer store credit so I don’t buy from them that often
Great clothes at an affordable price
Store is generally easy to navigate with a wide range of clothes to choose from in many different colours.
As a repeat customer, it would be great if we could earn rewards towards discounts on future purchases.
Good priced current fashion
When you want something that is current trend and not too expensive Petal and pup is the place to go! For Jumpsuits and dresses this is my go to shop.
Over priced and non existent returns policy.
Whilst the clothing is of reasonable quality, I often see the same items for far cheaper elsewhere. The returns policy should be illegal - they offer no refund options for change of mind and no compensation for postage when items are faulty.
No refund is annoying
I found the Website pretty easy to navigate, and always notifies you if out of stock.
Range of products is satisfactory, a lot of the time popular items are out of stock.
Quality has been a little hit and miss but mostly hit. Most disappointing thing is no refund. I always think twice about ordering and probably don’t order as much because of this.
Happy repeat customer!
They have Value for money and beautiful products. Easy to navigate website and good return policy. I’ve never had any issues and have bought many clothes from Petal and Pup!
Love the clothes!
There is a huge range of clothing on offer and the quality is brilliant. I just find that the shorter dresses are too short for someone who is tall like me, so unfortunately I’ve become limited to only shopping the midi range.
Great online store with great variety!
Online store is easy to navigate and there is a great range of clothing. However the quality of clothing is a bit of hit and miss And given that refunds are not provided, only credits, I’ve been hesitant to continue making purchases. Should a refund be provided I would feel more comfortable taking the risk of purchasing online.
Website was great, delivery was fast and got a return voucher but wouldn't let me use it and said it didn't recognize my email when I tried so no good in the end but started off well.
Love Petal and Pup, Gorgeous styles -I check their site everyday!
Great range of products and styles - always on trend + some edgy pieces at a very affordable price and delivered very fast. They also add some new products every week so you never get tired of looking at the website! However sometimes the quality is a bit of a let down , and you end up receiving an item which doesn't look as expected or with a poor quality and you can't get a refund but only a store credit. I still shop from Petal and Pup though as I most of the time happy with my purchases!
Enjoy Petal & Pup emails & no problems with finding something I like!!! My only criticism is on return of a product no refund just a store voucher plus postage on returns etc Otherwise great site to shop
Good products, return policy deters me from buying though
The range is great, and so are the styles. Occasionally the quality hasn’t been the best and I’m always hesitant to order due to the return policy rules. Other sites over free returns and I don’t hesitant to order from them as it’s piece of mind
great products, poor return policy
I really like the styles, fast delivery and generally fits well. Only issue i have is the returns/refund policy. Would be great to have paid returns and also be able to have a refund rather than a credit note.
Questions & Answers
How is the shipping to europian countries? Is it safe to order dress from Australia to Lithuania?
Hello, thank you for taking the time to get in touch with us! Regrettably we do not currently offer shipping to Lithuania. We are working towards expanding our ship-to locations in the future so please feel free to check back with us in the future. best, the team at P&P
Hi, I was just wondering in Patal and Pup is true to size?? I just purchased a colourful pair of pants and would be disappointed if they were too small.
Hey Eva, thanks so much for reaching out! Generally speaking, most garments run true to size however please keep in mind we always recommend checking each garment's individual flat lay measurements which are listed in their product description box. This is because we stock styles from a variety of suppliers so sizes may not be exact to the size guide. If you need any help picking the most perfect size, please feel free to send through your measurements and style name to our Customer Experience team on: email@example.com. They would be eager to assist!
I ordered a dress on Sunday and it is now Friday and I have no received a dispatch email. I live in Australia so I thought it would have been sent by now? Is this normal? I have emails petal and pup about my issue as well!
Hello Maia, thank you for taking the time to get in touch with us. It is definitely not usual for an order to take that long to dispatch. I am sorry you experienced this, it is not at all what we aim to deliver. I see you have been in touch with our team via email and they have replied. If you find you need further assistance please do not hesitate to get in touch with us again. Many thanks, P&P
Get an answer from our members and Petal & Pup representatives
|Category||Online Shops and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$100.00|
|Mens / Womens Clothing||Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay|
|Clothing Type||Formal / Cocktail, General / Everyday, Office / Businesswear and Swimwear|
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