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Petal & Pup
4.3 from 796 reviews · View Statistics
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E.S
E.S
  • 3 reviews
  • 1 like

Fast shipping. Good quality clothing

published

Update: in the process of getting a refund. Laura has gone above and beyond to help in returning the item immediately.

Happy with the dresses I bought although both were on the short side even for my height. Went to wash one, followed the instructions and was disappointed to see it shrunk to the point where I couldn't wear it out again.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
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Excellent customer service

published

I have always found the customer service to be lovely , timely , positive and helpful in all dealings I have had with Petal and Pup. The most recent was with Jake.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
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Ok but wouldn't buy again

published

Shopping was quick and easy and the dress is quite similar to advertised, however for the top range price I was expecting great quality rather than cheap mass produced rubbish. Sizing also quite small and has random not ‘petal and pup’ labels

Product Quality
2/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
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Trevanco
TrevancoBlayney
  • Verified

More sizes required

published

Beautiful clothes, well made, excellent service on postage and returns. Unfortunately no larger sizes. Expanding size range would be of great benefit. Unfortunately this company only caters for up to size 14, and credits are available on returns, not refunds even if tie size is not available. Length of garments misleading by pictures.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance Not as advertised
Petal & Pup
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Review collected in partnership with Petal & Pup

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Giselle F.
Giselle F.Greater Melbourne (Inner), VIC

My Personal stylist

published

I absolutely love petal and pups products. I have got several of their dresses and over a dozen in my wishlist that i intend to purchase. They're reasonably priced and good quality for the cost. Definitely recommend!!!!

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
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Elise
EliseSouthwest, VIC
  • Verified

So many of the items are made for me. Love it!

published

Site is good maybe improvements to the filters would be good.
Range is great.
Quality varies. Sometimes I pay $90 for a dress that shrinks and warps and other times I pay $60 and it’s amazing.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
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Review collected in partnership with Petal & Pup

  • Verified

Never as good as the photos

published

I had to return a number of items as I found that every time I purchased something I liked from the website, it failed to meet my expectations once it arrived in the post.

Product Quality
2/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance Not as advertised
Petal & Pup
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Review collected in partnership with Petal & Pup

  • Verified

Great store, but wish there were product reviews and model sizing info

published

I love the store, but there should be product reviews from customers and sizing info for the models in the images. A majority of the time, I'm more than satisfied with the products I buy but there have been a few times where I've purchased something and the quality was low and the sizing was off. I live overseas, so returns are difficult. If other customers reviewed products and there was sizing info for the models in the pictures, I could make better decisions when purchasing. Right now it feels like a guessing game that occasionally ends in a loss for me. While the products are cute, it makes it difficult to keep coming back after so many poor orders.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Petal & Pup
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Review collected in partnership with Petal & Pup

  • Verified

Love these dresses

published

I love these dresses! They are beautiful and well made. I got many compliments through out the night. They do run a little small tho so I suggest sizing up.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
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Sarah
SarahSouthwest, VIC
  • Verified

Love there range and options.

published

Love my purchases from p & pup the only thing I noticed is I have to go up a size to my normal clothes as fits can be a little tighter.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
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Review collected in partnership with Petal & Pup

Kimberley
KimberleyGreater Melbourne (Metropolitan), VIC
  • Verified

Would love to see more size variety

published

I love the clothing, styles and affordable prices but sometimes things that I love/want to buy aren’t always available in my (bigger) sizes, or the bigger sizes are sometimes not true to size. I would love to see a range specifically for sizes 14-16 and up!

Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
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Review collected in partnership with Petal & Pup

  • Verified

affordable and good styles. My favourite online clothing site.

published

New clothes come through all the time, affordable and good styles. Only thing is variety of styles can be lacking. Good amount of photos and returns for store credit are allowed.

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Petal & Pup
Petal and PupPetal & PupSend a private message

Hi Leanne,
Thank you so much for your feedback! We will take this information onboard and we can't wait to see you shopping with us again soon! ♡

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Questions & Answers

Briony
Brionyasked

Has anyone purchased the Gasal Dress (long and pale pink with red polka dots)? I am so dubious as been burnt online so many times - wondered if it is true to the the image and if fabric decent quality?

1 answer
Petal & Pup
Petal and PupPetal & PupSend a private message
Radvilė A.
Radvilė A.asked

Hi,
How is the shipping to europian countries? Is it safe to order dress from Australia to Lithuania?

1 answer
Petal & Pup
Petal and PupPetal & PupSend a private message
Eva K
Eva Kasked

Hi, I was just wondering in Patal and Pup is true to size?? I just purchased a colourful pair of pants and would be disappointed if they were too small.

1 answer
Petal & Pup
Petal and PupPetal & PupSend a private message
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Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Clothing TypeFormal / Cocktail, General / Everyday, Office / Businesswear and Swimwear
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