Between August 21st, 2019 until September 27th, 2019, Petal & Pup is offering a monthly draw to win 10 $200 vouchers. The winners will be randomly drawn at the end of this period. Reviewers that had their review published in this period may have received this incentive. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Excellent customer service
So impressed with the great customer service at Petal @ Pup. I made a mistake when making my online order during Black Friday sales and the 25% discount was not applied to the order. Carla was quick to respond to my message and to reassure me that they would refund the difference to my account. My order arrived promptly (much quicker than expected) and I was thrilled with my Oralie dress. The light blue colour is gorgeous.
Thank you for your helpful, friendly and efficient service! It was much appreciated and made my online experience at Petal and Pup a very positive one!!
Petal and Pup are wonderful!!
The customer service at Petal and Pup are truely wonderful. I had an issue with a just expired credit and Fiona was so kind and understanding with this issue. Thankyou again!
Best customer service ever
A series of mishaps occurred when I was trying to get a P&P dress—got the wrong size, then used the wrong address, and when the package finally got to me, it was stolen. I shared this with P&P, and without hesitation, they sent me a gift card to get the dress even though the mishaps were not their fault. It was such a generous act and I will be a loyal P&P customer as a result!
Love this shop!
I have been purchasing clothes from petal and pup for awhile now and they never disappoint! The clothes are great quality shipping is fast and the very few returns that I have put through have been super simple and an easy process.
Their staff are so amazing and very helpful!
Will certainly be back to purchase more cute dresses! Xx
LOVE Petal and Pup!!!
Petal and Pup is by far the best online store I have ever purchased from. From the cute packaging, to the speedy delivery, to customer service (they extended my gift card for me when I didn’t even realise!) I love petal and pup. In the past I’ve struggled with sizing , but a lovely girl from customer service explained the flat measurements and even helped me pick out some styles which would fit based. On my body type. Thank you so much ladies!!!! Xxxxx :)
Ok but wouldn't buy again
Shopping was quick and easy and the dress is quite similar to advertised, however for the top range price I was expecting great quality rather than cheap mass produced rubbish. Sizing also quite small and has random not ‘petal and pup’ labels
Easy to navigate. I love the styles and quality is good. I do find that sizes run out very quickly, so a few more of each would be good. Thanks.
Beautiful range at reasonable prices
The website is really easy to navigate where you can easily see the latest stock. There is a great range to choose from and all clothing is great quality and ease of wear.
The quality of every product I've purchased has been great. My go to store for all my work, casual and going out outfits. Easy site to use, filters are accurate!
Great quality and style
It’s very easy to navigate through the online site. I’m always satisfied with quality of products and styles although I wish there was more choice of larger sizes. The sizing can be on the smaller side.
Love their Products petal and Pup is great
Very easy to navigate
Good range of products but the short summer dresses need to be a little bit longer for us taller girls as they become like shirts on us
I love the quality of products but anything viscose shrinks and is time consuming to hand wash
Love Love Love Petal & Pup
Service and quality always on point! Website is easy to browse and there is always new stock coming in. Love there range and the quick delivery.
Can’t wait for summer
I love the clothes that Petal & Pup have!
The clothing is always gorgeous and very good quality, postage is fast, some pieces are good value. My only complaint is that lots of the clothes are out of stock and sell out quickly.
Daplyn top - amazing !
Adore this top! The fabric and cut is perfect for date nights and moments you want to be comfy but still have a bit of edge and show some skin !
Questions & Answers
Has anyone purchased the Gasal Dress (long and pale pink with red polka dots)? I am so dubious as been burnt online so many times - wondered if it is true to the the image and if fabric decent quality?
How is the shipping to europian countries? Is it safe to order dress from Australia to Lithuania?
Hello, thank you for taking the time to get in touch with us! Regrettably we do not currently offer shipping to Lithuania. We are working towards expanding our ship-to locations in the future so please feel free to check back with us in the future. best, the team at P&P
Hi, I was just wondering in Patal and Pup is true to size?? I just purchased a colourful pair of pants and would be disappointed if they were too small.
Hey Eva, thanks so much for reaching out! Generally speaking, most garments run true to size however please keep in mind we always recommend checking each garment's individual flat lay measurements which are listed in their product description box. This is because we stock styles from a variety of suppliers so sizes may not be exact to the size guide. If you need any help picking the most perfect size, please feel free to send through your measurements and style name to our Customer Experience team on: email@example.com. They would be eager to assist!
Get an answer from our members and Petal & Pup representatives
|Category||Online Shops and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$100.00|
|Mens / Womens Clothing||Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay|
|Clothing Type||Formal / Cocktail, General / Everyday, Office / Businesswear and Swimwear|
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