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Petal & Pup

Petal & Pup (page 2 of 2)

4.3 from 696 reviews · View Statistics
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t.morrow
t.morrowSouth East Queensland, QLD
  • Verified

Nice styles, poor quality.

published

I really love the clothes on Petal & Pup and have made multiple purchases from them. The quality is always quite poor when the clothes arrive, and I always tell myself not to purchase from them again. The last dress I purchased came with some of the bottom of the dress stitched into another party of the dress, which indicated quick or careless work in making and in packaging the product. I had to unpick the dress myself as I needed to wear it soon and didn't have time to go through a return or exchange process. This is what one side of my "Harrie Dress" looked like when I received it.

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Product Quality
2/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Elise
EliseSouthwest, VIC
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So many of the items are made for me. Love it!

published

Site is good maybe improvements to the filters would be good.
Range is great.
Quality varies. Sometimes I pay $90 for a dress that shrinks and warps and other times I pay $60 and it’s amazing.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

  • Verified

Wish List

published

You need a wish list, it’s hard to remember the items you like to compare. Most online clothing stores will have a wish list. Otherwise love your store don’t change a thing

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

The reviewer stated that an incentive was offered for this review

Angela A.
Angela A.South East Queensland, QLD
  • Verified

Love the styles but need more sizes

published

The dress's are lovely, so many pretty styles and all are pretty true to look, size and pattern. Delivery is super fast, typically the next business day.

The only downside is that most styles, or at least the really pretty ones, only go to a size 12, more 14/16's would be great.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

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  • Verified

Love these dresses

published

I love these dresses! They are beautiful and well made. I got many compliments through out the night. They do run a little small tho so I suggest sizing up.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Sarah
SarahSouthwest, VIC
  • Verified

Love there range and options.

published

Love my purchases from p & pup the only thing I noticed is I have to go up a size to my normal clothes as fits can be a little tighter.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Rum princess
Rum princessPerth, WA
  • Verified

Good su

published

Good range of affordable dresses
Quality is hit and miss. Fabric not good a lot of the time.
Dresses often shrink when washed
Would prefer a better returns policy - free returns, money back

Product Quality
3/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Kimberley
KimberleyGreater Melbourne (Metropolitan), VIC
  • Verified

Would love to see more size variety

published

I love the clothing, styles and affordable prices but sometimes things that I love/want to buy aren’t always available in my (bigger) sizes, or the bigger sizes are sometimes not true to size. I would love to see a range specifically for sizes 14-16 and up!

Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Fast delivery

published

Ordered around 7 pm and it was delivered the next afternoon! Always a great range to choose from and the fabric is great quality! I love how they use more than just cheap polyester.

Product Quality
4/5
Shipping
5/5
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Hi Jen,
Thank you so much for your feedback! We are so happy to hear about your great experience with us! ♡

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The reviewer stated that an incentive was offered for this review

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Emm
EmmRichmond-Tweed, NSW
  • Verified

One of my favorite online shops

published

- I love buying from Petal and Pup and there is a great range of clothes.
- Whats fustrating about the website is when you search 'newest to oldest' and once you view a product the page automatically changes back to 'most popular' so you lose your browsing spot.
- I have bought 20+ items from P and P. Two products were poorly made, and two products the fabric wasn't what I expected.

Product Quality
3/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

  • Verified

Cute clothes, great customer service, but bad sizing!

published

I love everything I see on this site and have ordered multiple things but am yet to keep one because the sizing is always off. Normally too big. Their customer service is so good though and always helpful! Postage is always super fast too!

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Very large
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

SarahT
SarahTGreater Melbourne (Inner), VIC
  • 3 reviews
  • 1 like
  • Verified

Lovely products wish they included the brands

published

The items were lovely. Petal and pup do a great job of choosing high quality items for their store. One thing I would have liked to see is the label for each piece... I was surprised to see some cheaper brands like Sunnygirl when my order arrived. I felt that the price I paid for these items was much higher than expected and although I did love my pieces, knowing that these guys are selling stock from these suppliers means I won't be buying from them again in the future.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

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  • Verified

Love this shop

published

Products are always lovely, sometimes though sizing is not great which is disappointing. Returns are simple and hassle free which makes shopping a breeze. Same day delivery for early orders is excellent as well.

Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Danielle
DanielleSouth East Queensland, QLD
  • 2 reviews
  • 1 like
  • Verified

Great site for well priced clothes

published

Really like Petal and Pup - they’re very affordable and have new stock coming online every day which is great. Sometimes the clothes are a little cheap in terms of the fabric and how it’s made but that’s fair enough given the cost. I would but significantly more from Petal and Pup if they offered returns for refund, but they only offer store credit so I don’t buy from them that often

Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Dana
Dana
  • 5 reviews
  • 5 likes
  • Verified

One of my fave sites!

published

I love Petal & Pup and have bought a lot from them over the last few years. I always love their styles. My only complaint is the increase in prices lately.

Product Quality
5/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

  • Verified

Great clothes at an affordable price

published

Store is generally easy to navigate with a wide range of clothes to choose from in many different colours.
As a repeat customer, it would be great if we could earn rewards towards discounts on future purchases.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Julie Evans
Julie EvansVictoria
  • 2 reviews
  • 1 like
  • Verified

Good priced current fashion

published

When you want something that is current trend and not too expensive Petal and pup is the place to go! For Jumpsuits and dresses this is my go to shop.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Hi Julie,
Aw that is so lovely, thank you so much for your kind words! It's so great to hear how much you love shopping Petal and Pup! I hope we can keep making your P&P shops amazing ♡

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Review collected in partnership with Petal & Pup

  • Verified

Over priced and non existent returns policy.

published

Whilst the clothing is of reasonable quality, I often see the same items for far cheaper elsewhere. The returns policy should be illegal - they offer no refund options for change of mind and no compensation for postage when items are faulty.

Product Quality
4/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Katie
KatieGreater Melbourne (Outer), VIC
  • Verified

Love the clothes!

published

There is a huge range of clothing on offer and the quality is brilliant. I just find that the shorter dresses are too short for someone who is tall like me, so unfortunately I’ve become limited to only shopping the midi range.

Product Quality
4/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Elanie79
Elanie79Perth, WA
  • 3 reviews
  • 1 like
  • Verified

Love Petal and Pup, Gorgeous styles -I check their site everyday!

published

Great range of products and styles - always on trend + some edgy pieces at a very affordable price and delivered very fast. They also add some new products every week so you never get tired of looking at the website! However sometimes the quality is a bit of a let down , and you end up receiving an item which doesn't look as expected or with a poor quality and you can't get a refund but only a store credit. I still shop from Petal and Pup though as I most of the time happy with my purchases!

Product Quality
3/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Hi Elanie,
Thank you so much for your review! We are so happy to hear you like our range of products ♡ If you are ever unsure of a style we stock please be sure to send us an email at contactus@petalandpup.com.au as we are always here to help. x

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Review collected in partnership with Petal & Pup

Teena N.
Teena N.Greater Melbourne (Metropolitan), VIC
  • Verified

Love the fast delivery

published

I find the online store easy to navigate but many sizes are often not available and the size differences between different products varies significantly.
The fabric of many products is also of sub-standard quality and various dresses I have purchased have shrunk after one (cold) machine wash.

Product Quality
3/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Hi Teena,
We really appreciate your feedback! We have New Arrivals landing weekly and Restocks added daily :)
If you are unsure on the garment size, fit ect please send an email to contactus@petalandpup.com and we can help assist further ♡

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Review collected in partnership with Petal & Pup

  • Verified

Good products, return policy deters me from buying though

published

The range is great, and so are the styles. Occasionally the quality hasn’t been the best and I’m always hesitant to order due to the return policy rules. Other sites over free returns and I don’t hesitant to order from them as it’s piece of mind

Product Quality
4/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Hi Dan,
Thank you so much for your review ♡ If you are ever unsure of any of the styles we stock, please be sure to send us an email to our team at contactus@petalandpup.com.au as we are always happy to assist :)

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Review collected in partnership with Petal & Pup

  • Verified

Returns Policy Change would change everything

published

Love the styles but would get heaps more if I could return for a refund as the styles vary in fit and quality of fabric - fast delivery is great though

Product Quality
3/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Hi Kirsten,
We greatly appreciate your feedback! If you ever need any assistance on a return, please be sure to send us an email at contactus@petalandpup.com.au and we can assist further ♡

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Review collected in partnership with Petal & Pup

jen
jenSouth East Queensland, QLD
  • Verified

great products, poor return policy

published

I really like the styles, fast delivery and generally fits well. Only issue i have is the returns/refund policy. Would be great to have paid returns and also be able to have a refund rather than a credit note.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Hi Jen,
Thank you so much for your feedback and these are things we will take into consideration for the future.
However please do not hesitate to send us an email to contactus@petalandpup.com.au for any assistance on returning an order back to us ♡

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Review collected in partnership with Petal & Pup

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