Between August 21st, 2019 until September 27th, 2019, Petal & Pup is offering a monthly draw to win 10 $200 vouchers. The winners will be randomly drawn at the end of this period. Reviewers that had their review published in this period may have received this incentive. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
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Love Petal and Pup!!!
Purchased a few items from P&P- always great quality and arrive super fast. They respond quickly to enquires and packages arrive wrapped delightfully. Love their clothes, service and website! One happy customer!
Merrina knit lilac
I am very happy with my beautiful new knit. The quality is amazing, it’s so soft and the colour is gorgeous. Perfect true to size fit and was really quick postage to New Zealand. Totally stoked. Customer care were also super helpful when it was out of stock and the email alert system was fab. I think I’ve found my new favourite shop and now I want everything!
Very very happy with my purchase!
I ordered two beautiful dresses from Petal & Pup and wow! I’m so impressed.
Not only am I loving my new, well made, quality garments but I am impressed with the service I received from Petal and Pup consumer queries team.
They were polite, professional and really helpful.
Thanks so much for a great experience with Petal and Pup and I’ll surely be back for more beautiful clothes!
Cute dresses but overpriced for the quality
Super fast next day delivery which I wasn’t expecting! The dresses are cute but I’d compare the quality to be in line with dresses from cotton on however the prices are more in line with Witchery. I’m glad that one of my dresses was on sale, if I had paid full price for both I would have felt ripped off.
Amazing customer service
The customer service at petal and pup is the best I have ever experienced. I let my gift card expire not once but twice and both times they have extended it without question. I always got a super fast reply. Highly recommended
Amazing online shopping experience
Postage was so fast and free for my order. Everything in my order looked exactly like it did in the pictures and all the items fit perfect. They were all true to size. Very satisfying online shopping experience xx
Best online clothing and delivery!
All pieces I have purchased fit perfectly and any returns (2 for sizing only) has been such an easy efficient process.
I’ve just bought 3 of the same top in different colours and 2 of the same cardigan as the fit and quality is 10/10.
The delivery time frames are so quick and efficient.
Highly recommend petal and pup x
I recommend Petal & Pup to everyone!
Petal & Pup is the first website I visit whenever I am in need of a new outfit! They have the most beautiful on-trend pieces - every time I wear one of my pieces from Petal & Pup I always receive so many compliments and people always ask me where I got my outfit from. Everything I have bought so far has been true to size. I find the quality of Petal & Pup products to be way above the standards of other online shops that I have previously shopped with. I will admit that I did once receive a product that admittedly had a little pull in the fabric..., the customer service team was so helpful and helped me with the whole returns process and even helped me find and style an alternate outfit that would arrive in time for my event. I recommend Petal & Pup to all my friends and family! We love them! P.s. They have SUPER fast shipping!
Only store I buy online from
The clothes always fit perfectly, fast shipping, good quality and just love all the styles! One of my bodysuits had a small hole in the stitching, P&P didn't have another size to exchange it with so they even offered to cover the seamtress costs to fix it which I thought was AMAZING service! In the end I just fixed it myself with some minor stitching.
Love my dress!! I ordered in the morning and it was delivered that day!!! Who does that!! Thankyou!
No complaints here.. I think I’ve ordered 3 times and it’s always been quality items and they arrive fast. Yesterday’s order was delivered same day and I love it. Thankyou!
Excellent products and service
Really happy with the products, the efficiency of the post and especially the customer service. A special thanks to Emma, Georgie and Bella for answering all my questions! Will definitely be buying more items from Petal & Pup!!
Nice dresses, but poor quality and pricey!
I was so excited to receive my order from petal and pup today. The clothes arrived very quickly, which was awesome, but upon trying on the dresses, while the designs were cute the quality was terrible! They use very thin materials and the colours of the fabric were dull (nothing like the photos online). For the price paid I can’t see myself purchasing from here again!
Quality has deteriorated recently
I have probably bought about 20 dresses from petal and pup over the years but recently the quality has really deteriorated. I am extremely particular about following care instructions but despite this three of my recent dress purchases have shrunk a lot and no longer fit. One dress I have only worn three times and washed once, and the fabric is fraying on the straps. I used to love petal and pup but won’t be shopping there anymore - the quality and reliability is now very poor.
Great range, great customer care and great fit!
I was pleasantly surprised - most items fit really well and true to size and model dimensions which make online shopping much easier for someone with varying sizes. Customer care were also super helpful with a return. The only thing I think could be made better is offering refunds at customer's expense of return for change of mind - as when online shopping, you can't see the print/colour/size/fit on. Other than that, super happy with my experience. Love the brand. Would recommend :)
Best online clothes!!
I love Petal and Pub. The quality of clothes is excellent, they have a beautiful range of clothes that are different from other retailers, the size is spot on.. I have ordered a few times now and I will be back again and again. Thank you for providing a quality product with awesome customer service every single time!
One of my favourite shops!
Absolutely love petal and pup, have ordered so many different clothes from them and always finds them to be true to size, and to look like the pictures. I have never had a faulty item!! And I find the website easy to use, and I love all of the updates you get on shipping, and also fast shipping time! Often gets here before the estimated date. Would definitely recommend!
Nice dress but poor quality
Dress looked good and was true to size, but for $70 was very poor material, was expecting something thicker but was stretching nylon style with poor stitching that I had to trim off. Again the dresses looked like what it was meant to but was very poorly made and cheap material.
Perfect dress for NYE!
My dress was a perfect for NYE! Great quality and arrived within 1 business day of ordering it even with it being peak Christmas period! Love it and would definitely recommend!
Amazing service and sizing!
I ordered 2 dresses in the morning and they were delivered before 2pm the same day! The sizing was perfect and the quality of the dresses was outstanding! I will definitely be recommending Petal & Pup to all my friends and teaching colleagues!
Delivery was fast and the communication was exceptional
I was so happy to receive my order so quickly, when I had emailed the team about an item that I loved that had sold out, they had told me to refresh the page and as they had unpacked a shipment and the dress I loved was available! They had a great sense of humour and really helped me find what I was looking for
Questions & Answers
How is the shipping to europian countries? Is it safe to order dress from Australia to Lithuania?
Petal & Pup
Hello, thank you for taking the time to get in touch with us! Regrettably we do not currently offer shipping to Lithuania. We are working towards expanding our ship-to locations in the future so please feel free to check back with us in the future. best, the team at P&P
Hi, I was just wondering in Patal and Pup is true to size?? I just purchased a colourful pair of pants and would be disappointed if they were too small.
Petal & Pup
Hey Eva, thanks so much for reaching out! Generally speaking, most garments run true to size however please keep in mind we always recommend checking each garment's individual flat lay measurements which are listed in their product description box. This is because we stock styles from a variety of suppliers so sizes may not be exact to the size guide. If you need any help picking the most perfect size, please feel free to send through your measurements and style name to our Customer Experience team on: firstname.lastname@example.org. They would be eager to assist!
I ordered a dress on Sunday and it is now Friday and I have no received a dispatch email. I live in Australia so I thought it would have been sent by now? Is this normal? I have emails petal and pup about my issue as well!
Petal & Pup
Hello Maia, thank you for taking the time to get in touch with us. It is definitely not usual for an order to take that long to dispatch. I am sorry you experienced this, it is not at all what we aim to deliver. I see you have been in touch with our team via email and they have replied. If you find you need further assistance please do not hesitate to get in touch with us again. Many thanks, P&P
|Category||Online Shops and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$100.00|
|Mens / Womens Clothing||Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay|
|Clothing Type||Formal / Cocktail, General / Everyday, Office / Businesswear and Swimwear|
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