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Petal & Pup
4.4 from 814 reviews · View Statistics
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Reviews

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unhappy customer
unhappy customerSouth East Queensland, QLD
  • 2 reviews

Wrong sizing

published

I've ordered a few items off this site and usually fits well, I order size 12 just to be safe, I'm normally a 10. A top I ordered came and it doesn't even fit through my arms and the quality is terrible. I paid 60 for this top. I don't even want to return it because it looks like they offer another replacement instead of refunding your money. Never again

Product Quality
1/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance As advertised
Petal & Pup
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Amanda
AmandaGreater Melbourne (Inner), VIC

Buyer Beware !!!

published

• Poor quality clothing
• Never true to size
• No refund available, only a credit note that is valid for 6 months after purchase
• All photos on their site/social media are photoshopped and the clothing you see is NOT what will be delivered !!
• Comments made on social media about their clothes are often deleted. You can tell when there are only 3 positive comments under a photo when they have that many “followers” on social media. Their followers are all bought !
• Please don’t waste your money on petal and pup - they are a scam !

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
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Iara Martin
Iara MartinSydney, NSW

I would buy with them again

published

I bought a dress that doesn’t fit at all, also I didn’t like the material. I requested a return label + refund and Friona assisted me with a lovely attitude. I believe the company is trying to offer a better service and I would definitely buy with them again.

Product Quality
3/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
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Customer
CustomerPerth, WA
  • 2 reviews
  • Verified

Airleigh Dress

published

Very poor quality dress, completely see-through. I paid $68.90 including shipping and the returns policy states I would need to pay a return fee. For the price I paid I expected good quality material. I won't be shopping with this brand again.

Product Quality
1/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance Not as advertised
Petal & Pup
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Fevsey
FevseyAustralian Capital Territory
  • 5 reviews
  • 1 like

Items are often not as good quality as pictured

published

I have bought many items from petal and pup. The items are usually poorer quality than I’d expect. The way the material and cut looks in the photos is often misleading. The clothes often turn out to be very thin and flimsy. Sizing also generally runs larger than standard. The prices are above average, which I don’t mind at the time of purchase because I think I am ordering something decent quality. But be careful what you choose to buy, because it can be a hit and miss.

Product Quality
2/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance Not as advertised
Petal & Pup
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Christina
ChristinaSydney, NSW
  • Verified

Sizing is China sizing, not western sizing

published
Product Quality
1/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
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Mixed

published

Can’t really give much of a rating for petal and pup. I’ve spent more returning items and selling myself another that was just poor quality. The sizing is very inconsistent and paying to return an item and store credit rather than refunds in 2020 is a bit ridiculous. The customer service is really good though and the people are helpful.

Product Quality
2/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
Petal & Pup
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Jess
JessSydney, NSW

If you’re a normal size, shop somewhere else

published

Clothes are tiny. Made only for size 6 or extremely thin girls. Large is a size 10 at max, company should at least stock XL to try and accommodate normal size females.

Product Quality
3/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance As advertised
Petal & Pup
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Poor quality garbage

published

Poor quality clothing and sizing runs small. They are just reselling clothing brands. Clothing is super thin and see through. Feels like something you could find at Supre but with a $$$ price tag. None of the clothing I bought was wearable and will be basically going into the garbage. They do not offer refunds and return shipping is at your expense.

Product Quality
1/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
Petal & Pup
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PHS
PHS
  • 3 reviews

So soft.

published

I love my Jemima knits, so much that I have bought several different colours. They are so soft. Being oversize they are larger around the neck/shoulders than usual so I had to go down to an S/M from an M/L, but they are gorgeous jumpers

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & PupSend a private message

Hey there, thanks so much for leaving your review! We are so happy to hear that you love the Jemima Knits as much as we do. We are so happy to hear that has landed well with you. We truly can't wait to serve you in the future! Love the team at P+P xx

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Paula
PaulaNorth Queensland, QLD

So pretty

published

The Largo dress in pink is such a pretty dress. Very versatile, can be worn with or without self tie. Very comfortable to wear and the sleeves are the perfect length

Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Petal & Pup
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Terrible quality for the price and no ability to be refunded

published

For the top end online pricing, the quality of these clothes are pretty ordinary.
They are made by brands that are sold in market style shops for a fraction of the price. I have just found the same dress that is $79.95 with P&P for $13.95 with Shein and it is the same label, same terrible quality material.
I have had to return products 3 times due to the sizing and terrible quality and was given a voucher each time but really, it would appear that I actually wanted a refund but it isn't an option. I now have 2 dresses that I will never wear that set me back about $150 in total.
It's a shame that you can't see the label before you buy from P&P.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
Petal & Pup
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Erika
ErikaSydney, NSW

Worst quality of clothes - you are purchasing wholesale rubbish

published

Service was quick, but the sizing is extremely small. The quality is also rubbish for the price they are marketing. You are purchasing cheap quality clothing brands that is being resold for fast fashion.

Product Quality
1/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance As advertised
Petal & Pup
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Disappointing

published
Product Quality
1/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Petal & Pup
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Elyza
ElyzaSydney, NSW

Pretty poor quality

published
Product Quality
1/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Petal & Pup
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Page 1 of 2

Questions & Answers

Briony
Brionyasked

Has anyone purchased the Gasal Dress (long and pale pink with red polka dots)? I am so dubious as been burnt online so many times - wondered if it is true to the the image and if fabric decent quality?

1 answer
Petal & Pup
Petal and PupPetal & PupSend a private message
Radvilė A.
Radvilė A.asked

Hi,
How is the shipping to europian countries? Is it safe to order dress from Australia to Lithuania?

1 answer
Petal & Pup
Petal and PupPetal & PupSend a private message
Eva K
Eva Kasked

Hi, I was just wondering in Patal and Pup is true to size?? I just purchased a colourful pair of pants and would be disappointed if they were too small.

1 answer
Petal & Pup
Petal and PupPetal & PupSend a private message
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Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Clothing TypeFormal / Cocktail, General / Everyday, Office / Businesswear and Swimwear
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