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Petal & Pup
4.2 from 511 reviews · View Statistics

Reviews

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E.S

E.S

  • 2 reviews
  • 2 likes

Fast shipping. Good quality clothing

published

Update: in the process of getting a refund. Laura has gone above and beyond to help in returning the item immediately.

Happy with the dresses I bought although both were on the short side even for my height. Went to wash one, followed the instructions and was disappointed to see it shrunk to the point where I couldn't wear it out again.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly small
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup

So soft.

published

I love my Jemima knits, so much that I have bought several different colours. They are so soft. Being oversize they are larger around the neck/shoulders than usual so I had to go down to an S/M from an M/L, but they are gorgeous jumpers

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly large
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup

Hey there, thanks so much for leaving your review! We are so happy to hear that you love the Jemima Knits as much as we do. We are so happy to hear that has landed well with you. We truly can't wait to serve you in the future! Love the team at P+P xx

Paula

PaulaNorth Queensland, QLD

So pretty

published

The Largo dress in pink is such a pretty dress. Very versatile, can be worn with or without self tie. Very comfortable to wear and the sleeves are the perfect length

Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly large
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup
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Excellent customer service

published

I have always found the customer service to be lovely , timely , positive and helpful in all dealings I have had with Petal and Pup. The most recent was with Jake.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly small
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup
  • Verified customer

Different range of clothes

published

Sizes not as available, sells out quickly, but nice dresses available. Quality of products differs, would help to show the brand name.
Have to pay postage for returns and exchanges, unlike other similar sites.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup

Review collected in partnership with Petal & Pup

Trevanco

TrevancoBlayney

  • Verified customer

More sizes required

published

Beautiful clothes, well made, excellent service on postage and returns. Unfortunately no larger sizes. Expanding size range would be of great benefit. Unfortunately this company only caters for up to size 14, and credits are available on returns, not refunds even if tie size is not available. Length of garments misleading by pictures.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly small
Product AppearanceNot as advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup

Review collected in partnership with Petal & Pup

Emma

EmmaMetropolitan Adelaide, SA

  • Verified customer

Great clothes

published

They have great clothes. Good variety. Very few sales. Would love a sale or free returns policy. Quick delivery and ease of ordering. Sizing is true to size. Will shop again.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup

Review collected in partnership with Petal & Pup

  • Verified customer

It fitted nicely and has a nice style.

published

There could be more filters to help find online. There seems to be not much of some sizes at times. Some products aren’t my style at all but overall there are always good options that I like. Never expecting awesome quality but pieces I bought have always held up ok and good value for price.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup

Review collected in partnership with Petal & Pup

Monica Moroney

Monica MoroneyIllawarra, NSW

  • Verified customer

Lovely clothes that are true to size in most cases. Very expensive and often overpriced and unfortunately.

published

Hard to find your size available regularly. Products often out of stock and email reminders for when a particular item of available often take a long time to occur. I’m currently still waiting on one and it’s easily been more than a month.Products I’ve personally purchased, have been of good quality but mostly overpriced.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup

Review collected in partnership with Petal & Pup

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Karina G.

Karina G.Perth, WA

  • Verified customer

Lovely clothes, happy with quality and fit

published

Lovely styles and fit has always been true to size. Quality is also good.
Would be nice to have free returns and a longer return timeframe, this way one could order more styles and sometimes also different sizes if unsure. I ordered few dresses that I could wear during pregnancy as well and was unsure if my usual size 8 would fit or if I better order 10. I think I would order more often, if free returns were offered.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup

Review collected in partnership with Petal & Pup

Nadia T.

Nadia T.Victoria

  • Verified customer

I love the items and quality, but often find the same product in stores in my area, cheaper and the exact quality.

published

Easy to navigate
But hard to find particular items that may have been promoted on social media
Quality of products has been wonderful, I know I can depend on the quality here

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup

Review collected in partnership with Petal & Pup

Carly

CarlyGreater Melbourne (Metropolitan), VIC

  • Verified customer

Easy to use website! Lots of variety on clothes

published

Website is easy to use. The quality of the clothes is great. I’ve had to send a few items back as the sizing is a bit off- I’ve received a credit note for these returned items. It would be good if the credit note was valid for 12months

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly large
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup

Review collected in partnership with Petal & Pup

  • Verified customer

Good products, just not flexible enough.

published

Products have been great, online ordering has been good to.
Wish the products were model on size 12 girls as well to see what the item looks like and I wish you could get a full refund not just a credit, I would definitely buy more items.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup

Review collected in partnership with Petal & Pup

Giselle F.

Giselle F.Greater Melbourne (Inner), VIC

My Personal stylist

published

I absolutely love petal and pups products. I have got several of their dresses and over a dozen in my wishlist that i intend to purchase. They're reasonably priced and good quality for the cost. Definitely recommend!!!!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly small
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup
Elise

EliseSouthwest, VIC

  • Verified customer

So many of the items are made for me. Love it!

published

Site is good maybe improvements to the filters would be good.
Range is great.
Quality varies. Sometimes I pay $90 for a dress that shrinks and warps and other times I pay $60 and it’s amazing.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly small
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup

Review collected in partnership with Petal & Pup

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Biz

Biz

  • 3 reviews
  • 1 like
  • Verified customer

Easiest shopping Eva!

published

Easy to navigate and find what you are after eg: skirts or shorts
The range is great but the sizing does vary from product to product so au have had to return and reorder clothes in smaller or larger sizes

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly large
Product AppearanceNot as advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup

Review collected in partnership with Petal & Pup

  • Verified customer

Wish List

published

You need a wish list, it’s hard to remember the items you like to compare. Most online clothing stores will have a wish list. Otherwise love your store don’t change a thing

Product Quality
Shipping
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup

Review collected in partnership with Petal & Pup

The reviewer stated that an incentive was offered for this review

  • Verified customer

Great store, but wish there were product reviews and model sizing info

published

I love the store, but there should be product reviews from customers and sizing info for the models in the images. A majority of the time, I'm more than satisfied with the products I buy but there have been a few times where I've purchased something and the quality was low and the sizing was off. I live overseas, so returns are difficult. If other customers reviewed products and there was sizing info for the models in the pictures, I could make better decisions when purchasing. Right now it feels like a guessing game that occasionally ends in a loss for me. While the products are cute, it makes it difficult to keep coming back after so many poor orders.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly small
1 comment
Petal & Pup
Petal and PupPetal & Pup

Review collected in partnership with Petal & Pup

Angela A.

Angela A.South East Queensland, QLD

  • Verified customer

Love the styles but need more sizes

published

The dress's are lovely, so many pretty styles and all are pretty true to look, size and pattern. Delivery is super fast, typically the next business day.

The only downside is that most styles, or at least the really pretty ones, only go to a size 12, more 14/16's would be great.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup

Review collected in partnership with Petal & Pup

  • Verified customer

Love these dresses

published

I love these dresses! They are beautiful and well made. I got many compliments through out the night. They do run a little small tho so I suggest sizing up.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly small
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup

Review collected in partnership with Petal & Pup

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Questions & Answers

Eva K

Eva Kasked

Hi, I was just wondering in Patal and Pup is true to size?? I just purchased a colourful pair of pants and would be disappointed if they were too small.

1 answer
Petal & Pup
Petal and PupPetal & Pup

Hey Eva, thanks so much for reaching out! Generally speaking, most garments run true to size however please keep in mind we always recommend checking each garment's individual flat lay measurements which are listed in their product description box. This is because we stock styles from a variety of suppliers so sizes may not be exact to the size guide. If you need any help picking the most perfect size, please feel free to send through your measurements and style name to our Customer Experience team on: contactus@petalandpup.com.au. They would be eager to assist!

Maia B

Maia Basked

I ordered a dress on Sunday and it is now Friday and I have no received a dispatch email. I live in Australia so I thought it would have been sent by now? Is this normal? I have emails petal and pup about my issue as well!

1 answer
Petal & Pup
Petal and PupPetal & Pup

Hello Maia, thank you for taking the time to get in touch with us. It is definitely not usual for an order to take that long to dispatch. I am sorry you experienced this, it is not at all what we aim to deliver. I see you have been in touch with our team via email and they have replied. If you find you need further assistance please do not hesitate to get in touch with us again. Many thanks, P&P

hira noon

hira noonasked

Hi,
I am 5'11 and concerned about the sizing guidelines and if the clothes would fit and suit me well. I have looked at the measurements, but if it does not fit properly due to my height, am I able to return?

1 answer
Petal & Pup
Petal and PupPetal & Pup

Hey Hira! Yes you are absolutely allowed to return any items that you deem unsuitable. We like to place all of the flat lay measurements next to each garment, so you can compare those measurements to your own dimensions to get a good idea on the size recommendations. If you want help with a specific item feel free to email us at contactus@petalandpup.com and one of our Customer Care team can assist you further. Otherwise we also have our returns policy on our website here: https://petalandpup.com.au/pages/returns which gives you step by step guide on how to return your garments to us! I hope this helps xx

Get an answer from our members and Petal & Pup representatives

Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Clothing TypeFormal / Cocktail, General / Everyday, Office / Businesswear and Swimwear

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