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Petal & Pup

Petal & Pup (page 3 of 4)

4.2 from 564 reviews · View Statistics

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affordable and good styles. My favourite online clothing site.

published

New clothes come through all the time, affordable and good styles. Only thing is variety of styles can be lacking. Good amount of photos and returns for store credit are allowed.

1 comment
Petal & Pup
Petal and PupPetal & Pup

Hi Leanne,
Thank you so much for your feedback! We will take this information onboard and we can't wait to see you shopping with us again soon! ♡

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Fast delivery

published

Ordered around 7 pm and it was delivered the next afternoon! Always a great range to choose from and the fabric is great quality! I love how they use more than just cheap polyester.

1 comment
Petal & Pup
Petal and PupPetal & Pup

Hi Jen,
Thank you so much for your feedback! We are so happy to hear about your great experience with us! ♡

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Emm

EmmRichmond-Tweed, NSW

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One of my favorite online shops

published

- I love buying from Petal and Pup and there is a great range of clothes.
- Whats fustrating about the website is when you search 'newest to oldest' and once you view a product the page automatically changes back to 'most popular' so you lose your browsing spot.
- I have bought 20+ items from P and P. Two products were poorly made, and two products the fabric wasn't what I expected.

1 comment
Petal & Pup
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Cute clothes, great customer service, but bad sizing!

published

I love everything I see on this site and have ordered multiple things but am yet to keep one because the sizing is always off. Normally too big. Their customer service is so good though and always helpful! Postage is always super fast too!

1 comment
Petal & Pup
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SarahT

SarahTGreater Melbourne (Inner), VIC

  • 3 reviews
  • 1 like
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Lovely products wish they included the brands

published

The items were lovely. Petal and pup do a great job of choosing high quality items for their store. One thing I would have liked to see is the label for each piece... I was surprised to see some cheaper brands like Sunnygirl when my order arrived. I felt that the price I paid for these items was much higher than expected and although I did love my pieces, knowing that these guys are selling stock from these suppliers means I won't be buying from them again in the future.

1 comment
Petal & Pup
Petal and PupPetal & Pup
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Okay, crap returns policy

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I dislike how you are unable to get a refund for clothes unless they are faulty. I then get a store credit and buy something else not great and then the cycle continues of buying another thing that isn’t good quality and then returning it and getting another store credit and it goes on and on. Things look one way on the module but on me they sit weirdly or are see through or too long or too short. I’ve never shopped at an online store that is so inconsistent with sizes. I don’t think you will ever get ahead compared to other brands unless you offer better refund conditions.

1 comment
Petal & Pup
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Love this shop

published

Products are always lovely, sometimes though sizing is not great which is disappointing. Returns are simple and hassle free which makes shopping a breeze. Same day delivery for early orders is excellent as well.

1 comment
Petal & Pup
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Danielle

DanielleSouth East Queensland, QLD

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Great site for well priced clothes

published

Really like Petal and Pup - they’re very affordable and have new stock coming online every day which is great. Sometimes the clothes are a little cheap in terms of the fabric and how it’s made but that’s fair enough given the cost. I would but significantly more from Petal and Pup if they offered returns for refund, but they only offer store credit so I don’t buy from them that often

1 comment
Petal & Pup
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Dana

Dana

  • 4 reviews
  • 5 likes
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One of my fave sites!

published

I love Petal & Pup and have bought a lot from them over the last few years. I always love their styles. My only complaint is the increase in prices lately.

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Great clothes at an affordable price

published

Store is generally easy to navigate with a wide range of clothes to choose from in many different colours.
As a repeat customer, it would be great if we could earn rewards towards discounts on future purchases.

1 comment
Petal & Pup
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Julie Evans

Julie EvansVictoria

  • 2 reviews
  • 1 like
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Good priced current fashion

published

When you want something that is current trend and not too expensive Petal and pup is the place to go! For Jumpsuits and dresses this is my go to shop.

1 comment
Petal & Pup
Petal and PupPetal & Pup

Hi Julie,
Aw that is so lovely, thank you so much for your kind words! It's so great to hear how much you love shopping Petal and Pup! I hope we can keep making your P&P shops amazing ♡

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Over priced and non existent returns policy.

published

Whilst the clothing is of reasonable quality, I often see the same items for far cheaper elsewhere. The returns policy should be illegal - they offer no refund options for change of mind and no compensation for postage when items are faulty.

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Petal & Pup
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Petal n pup

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Prices are always full price however when they have a sale, most things are out of stock/unavailable and the moment the sale ends, the stock is available as well as new stock. I find this is the case each and every single time. Website navigation and quality of items are good.

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Katie

KatieGreater Melbourne (Outer), VIC

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Love the clothes!

published

There is a huge range of clothing on offer and the quality is brilliant. I just find that the shorter dresses are too short for someone who is tall like me, so unfortunately I’ve become limited to only shopping the midi range.

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Enisa

EnisaGreater Melbourne (Inner), VIC

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Great online store with great variety!

published

Online store is easy to navigate and there is a great range of clothing. However the quality of clothing is a bit of hit and miss And given that refunds are not provided, only credits, I’ve been hesitant to continue making purchases. Should a refund be provided I would feel more comfortable taking the risk of purchasing online.

1 comment
Petal & Pup
Petal and PupPetal & Pup

Hi Enisa,
Thank you so much for your feedback ♡ These are things we will take into consideration for the future.
However please do not hesitate to send us an email to contactus@petalandpup.com.au for any assistance on returning an order back to us. x

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Elanie79

Elanie79Perth, WA

  • 3 reviews
  • 1 like
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Love Petal and Pup, Gorgeous styles -I check their site everyday!

published

Great range of products and styles - always on trend + some edgy pieces at a very affordable price and delivered very fast. They also add some new products every week so you never get tired of looking at the website! However sometimes the quality is a bit of a let down , and you end up receiving an item which doesn't look as expected or with a poor quality and you can't get a refund but only a store credit. I still shop from Petal and Pup though as I most of the time happy with my purchases!

1 comment
Petal & Pup
Petal and PupPetal & Pup

Hi Elanie,
Thank you so much for your review! We are so happy to hear you like our range of products ♡ If you are ever unsure of a style we stock please be sure to send us an email at contactus@petalandpup.com.au as we are always here to help. x

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Teena N.

Teena N.Greater Melbourne (Metropolitan), VIC

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Love the fast delivery

published

I find the online store easy to navigate but many sizes are often not available and the size differences between different products varies significantly.
The fabric of many products is also of sub-standard quality and various dresses I have purchased have shrunk after one (cold) machine wash.

1 comment
Petal & Pup
Petal and PupPetal & Pup

Hi Teena,
We really appreciate your feedback! We have New Arrivals landing weekly and Restocks added daily :)
If you are unsure on the garment size, fit ect please send an email to contactus@petalandpup.com and we can help assist further ♡

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Good products, return policy deters me from buying though

published

The range is great, and so are the styles. Occasionally the quality hasn’t been the best and I’m always hesitant to order due to the return policy rules. Other sites over free returns and I don’t hesitant to order from them as it’s piece of mind

1 comment
Petal & Pup
Petal and PupPetal & Pup

Hi Dan,
Thank you so much for your review ♡ If you are ever unsure of any of the styles we stock, please be sure to send us an email to our team at contactus@petalandpup.com.au as we are always happy to assist :)

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Returns Policy Change would change everything

published

Love the styles but would get heaps more if I could return for a refund as the styles vary in fit and quality of fabric - fast delivery is great though

1 comment
Petal & Pup
Petal and PupPetal & Pup

Hi Kirsten,
We greatly appreciate your feedback! If you ever need any assistance on a return, please be sure to send us an email at contactus@petalandpup.com.au and we can assist further ♡

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Great site and clothes

published

This site has great clothes. Things tend to sell out really fast so you have to get in quickly but they do restock most things which is good.
I just wish they did free returns and refunds though.

1 comment
Petal & Pup
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Page 3 of 4
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Questions & Answers

Radvilė A.

Radvilė A.asked

Hi,
How is the shipping to europian countries? Is it safe to order dress from Australia to Lithuania?

1 answer
Petal & Pup
Petal and PupPetal & Pup

Hello, thank you for taking the time to get in touch with us! Regrettably we do not currently offer shipping to Lithuania. We are working towards expanding our ship-to locations in the future so please feel free to check back with us in the future. best, the team at P&P

Eva K

Eva Kasked

Hi, I was just wondering in Patal and Pup is true to size?? I just purchased a colourful pair of pants and would be disappointed if they were too small.

1 answer
Petal & Pup
Petal and PupPetal & Pup

Hey Eva, thanks so much for reaching out! Generally speaking, most garments run true to size however please keep in mind we always recommend checking each garment's individual flat lay measurements which are listed in their product description box. This is because we stock styles from a variety of suppliers so sizes may not be exact to the size guide. If you need any help picking the most perfect size, please feel free to send through your measurements and style name to our Customer Experience team on: contactus@petalandpup.com.au. They would be eager to assist!

Maia B

Maia Basked

I ordered a dress on Sunday and it is now Friday and I have no received a dispatch email. I live in Australia so I thought it would have been sent by now? Is this normal? I have emails petal and pup about my issue as well!

1 answer
Petal & Pup
Petal and PupPetal & Pup

Hello Maia, thank you for taking the time to get in touch with us. It is definitely not usual for an order to take that long to dispatch. I am sorry you experienced this, it is not at all what we aim to deliver. I see you have been in touch with our team via email and they have replied. If you find you need further assistance please do not hesitate to get in touch with us again. Many thanks, P&P

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Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Clothing TypeFormal / Cocktail, General / Everyday, Office / Businesswear and Swimwear

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