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Petal & Pup

Petal & Pup (page 2 of 2)

4.2 from 551 reviews · View Statistics

Reviews

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Julia

Julia

  • 2 reviews
  • 1 like
  • Verified customer

A bit hit and miss

published

I like the clothing but do find some of the sizes are a bit hit and miss. I also find that I am hesitant to order on the basis that I cant get a refund only an exchange, however, that being said the service and speed is always efficient and friendly.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Sarah

SarahSouthwest, VIC

  • Verified customer

Love there range and options.

published

Love my purchases from p & pup the only thing I noticed is I have to go up a size to my normal clothes as fits can be a little tighter.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly small
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Kimberley

KimberleyGreater Melbourne (Metropolitan), VIC

  • Verified customer

Would love to see more size variety

published

I love the clothing, styles and affordable prices but sometimes things that I love/want to buy aren’t always available in my (bigger) sizes, or the bigger sizes are sometimes not true to size. I would love to see a range specifically for sizes 14-16 and up!

Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly small
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

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  • Verified customer

affordable and good styles. My favourite online clothing site.

published

New clothes come through all the time, affordable and good styles. Only thing is variety of styles can be lacking. Good amount of photos and returns for store credit are allowed.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly small
1 comment
Petal & Pup
Petal and PupPetal & Pup

Hi Leanne,
Thank you so much for your feedback! We will take this information onboard and we can't wait to see you shopping with us again soon! ♡

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Review collected in partnership with Petal & Pup

Fast delivery

published

Ordered around 7 pm and it was delivered the next afternoon! Always a great range to choose from and the fabric is great quality! I love how they use more than just cheap polyester.

Product Quality
Shipping
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup

Hi Jen,
Thank you so much for your feedback! We are so happy to hear about your great experience with us! ♡

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The reviewer stated that an incentive was offered for this review

SarahT

SarahTGreater Melbourne (Inner), VIC

  • 3 reviews
  • 1 like
  • Verified customer

Lovely products wish they included the brands

published

The items were lovely. Petal and pup do a great job of choosing high quality items for their store. One thing I would have liked to see is the label for each piece... I was surprised to see some cheaper brands like Sunnygirl when my order arrived. I felt that the price I paid for these items was much higher than expected and although I did love my pieces, knowing that these guys are selling stock from these suppliers means I won't be buying from them again in the future.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

  • Verified customer

Love this shop

published

Products are always lovely, sometimes though sizing is not great which is disappointing. Returns are simple and hassle free which makes shopping a breeze. Same day delivery for early orders is excellent as well.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Danielle

DanielleSouth East Queensland, QLD

  • Verified customer

Great site for well priced clothes

published

Really like Petal and Pup - they’re very affordable and have new stock coming online every day which is great. Sometimes the clothes are a little cheap in terms of the fabric and how it’s made but that’s fair enough given the cost. I would but significantly more from Petal and Pup if they offered returns for refund, but they only offer store credit so I don’t buy from them that often

Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Dana

Dana

  • 4 reviews
  • 5 likes
  • Verified customer

One of my fave sites!

published

I love Petal & Pup and have bought a lot from them over the last few years. I always love their styles. My only complaint is the increase in prices lately.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

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  • Verified customer

Great clothes at an affordable price

published

Store is generally easy to navigate with a wide range of clothes to choose from in many different colours.
As a repeat customer, it would be great if we could earn rewards towards discounts on future purchases.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Julie Evans

Julie EvansVictoria

  • 2 reviews
  • 1 like
  • Verified customer

Good priced current fashion

published

When you want something that is current trend and not too expensive Petal and pup is the place to go! For Jumpsuits and dresses this is my go to shop.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup

Hi Julie,
Aw that is so lovely, thank you so much for your kind words! It's so great to hear how much you love shopping Petal and Pup! I hope we can keep making your P&P shops amazing ♡

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Review collected in partnership with Petal & Pup

Katie

KatieGreater Melbourne (Outer), VIC

  • Verified customer

Love the clothes!

published

There is a huge range of clothing on offer and the quality is brilliant. I just find that the shorter dresses are too short for someone who is tall like me, so unfortunately I’ve become limited to only shopping the midi range.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

Elanie79

Elanie79Perth, WA

  • 3 reviews
  • 1 like
  • Verified customer

Love Petal and Pup, Gorgeous styles -I check their site everyday!

published

Great range of products and styles - always on trend + some edgy pieces at a very affordable price and delivered very fast. They also add some new products every week so you never get tired of looking at the website! However sometimes the quality is a bit of a let down , and you end up receiving an item which doesn't look as expected or with a poor quality and you can't get a refund but only a store credit. I still shop from Petal and Pup though as I most of the time happy with my purchases!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup

Hi Elanie,
Thank you so much for your review! We are so happy to hear you like our range of products ♡ If you are ever unsure of a style we stock please be sure to send us an email at contactus@petalandpup.com.au as we are always here to help. x

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Review collected in partnership with Petal & Pup

  • Verified customer

Good products, return policy deters me from buying though

published

The range is great, and so are the styles. Occasionally the quality hasn’t been the best and I’m always hesitant to order due to the return policy rules. Other sites over free returns and I don’t hesitant to order from them as it’s piece of mind

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup

Hi Dan,
Thank you so much for your review ♡ If you are ever unsure of any of the styles we stock, please be sure to send us an email to our team at contactus@petalandpup.com.au as we are always happy to assist :)

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Review collected in partnership with Petal & Pup

  • Verified customer

Returns Policy Change would change everything

published

Love the styles but would get heaps more if I could return for a refund as the styles vary in fit and quality of fabric - fast delivery is great though

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup

Hi Kirsten,
We greatly appreciate your feedback! If you ever need any assistance on a return, please be sure to send us an email at contactus@petalandpup.com.au and we can assist further ♡

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Review collected in partnership with Petal & Pup

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  • Verified customer

Great site and clothes

published

This site has great clothes. Things tend to sell out really fast so you have to get in quickly but they do restock most things which is good.
I just wish they did free returns and refunds though.

Incentivised ReviewNo
Return Claim MadeNo
1 comment
Petal & Pup
Petal and PupPetal & Pup
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Review collected in partnership with Petal & Pup

jen

jenSouth East Queensland, QLD

  • Verified customer

great products, poor return policy

published

I really like the styles, fast delivery and generally fits well. Only issue i have is the returns/refund policy. Would be great to have paid returns and also be able to have a refund rather than a credit note.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
1 comment
Petal & Pup
Petal and PupPetal & Pup

Hi Jen,
Thank you so much for your feedback and these are things we will take into consideration for the future.
However please do not hesitate to send us an email to contactus@petalandpup.com.au for any assistance on returning an order back to us ♡

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Review collected in partnership with Petal & Pup

Page 2 of 2
See all Petal & Pup reviews

Questions & Answers

Eva K

Eva Kasked

Hi, I was just wondering in Patal and Pup is true to size?? I just purchased a colourful pair of pants and would be disappointed if they were too small.

1 answer
Petal & Pup
Petal and PupPetal & Pup

Hey Eva, thanks so much for reaching out! Generally speaking, most garments run true to size however please keep in mind we always recommend checking each garment's individual flat lay measurements which are listed in their product description box. This is because we stock styles from a variety of suppliers so sizes may not be exact to the size guide. If you need any help picking the most perfect size, please feel free to send through your measurements and style name to our Customer Experience team on: contactus@petalandpup.com.au. They would be eager to assist!

Maia B

Maia Basked

I ordered a dress on Sunday and it is now Friday and I have no received a dispatch email. I live in Australia so I thought it would have been sent by now? Is this normal? I have emails petal and pup about my issue as well!

1 answer
Petal & Pup
Petal and PupPetal & Pup

Hello Maia, thank you for taking the time to get in touch with us. It is definitely not usual for an order to take that long to dispatch. I am sorry you experienced this, it is not at all what we aim to deliver. I see you have been in touch with our team via email and they have replied. If you find you need further assistance please do not hesitate to get in touch with us again. Many thanks, P&P

hira noon

hira noonasked

Hi,
I am 5'11 and concerned about the sizing guidelines and if the clothes would fit and suit me well. I have looked at the measurements, but if it does not fit properly due to my height, am I able to return?

1 answer
Petal & Pup
Petal and PupPetal & Pup

Hey Hira! Yes you are absolutely allowed to return any items that you deem unsuitable. We like to place all of the flat lay measurements next to each garment, so you can compare those measurements to your own dimensions to get a good idea on the size recommendations. If you want help with a specific item feel free to email us at contactus@petalandpup.com and one of our Customer Care team can assist you further. Otherwise we also have our returns policy on our website here: https://petalandpup.com.au/pages/returns which gives you step by step guide on how to return your garments to us! I hope this helps xx

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Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Clothing TypeFormal / Cocktail, General / Everyday, Office / Businesswear and Swimwear

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