Petal & Pup

Fantastic service, very quick response times. Have bought many items and love them. Very quick to get back to us and so helpful. Outstanding service for an online store. Thank you for the "attention to detail" with your business. That's why you are such a success.

As well has having some amazing clothes, the customer service and very prompt responsiveness to emails is absolutley brilliant. I had a package that was either lost or got stolen in the post and I notified Petal and Pup and Jess immdiately sent me another drelivery and I had the package the next day. A massive thank you and only amazing resports on this experience.

Inlove the quailty of clothing, it's true to size, fast shipping and the girls where amazing when it came to needing help. Highly recommend!

Exceptional, prompt customer service. Answered my question within the same day and was able to promptly proceed with ordering. Can’t wait to receive my coat, cardi and jeans.

- web & app super easy to use
- new arrivals every week!
- efficient delivery & customer service
- gorgeous clothes!
There’s my 20/20 word limit

I really stepped out of my comfort zone when I purchased this dress. But it was so comfy and so different. I really loved it. Made me feel special on my baby shower. Great quick postage also.

Perfect fit, excellent customer service and speedy delivery!!! First time Petal & Pup purchase but I will definitely buy more now!!

I love this online store and have purchased from them several times now. Great clothing and always fast delivery. I have only had to return items twice due to the sizing and fit. The second time I was unable to access the returns portal and sent an email off that evening showing the error. My email was answered the very next morning by Shoshana and everything was sorted in a timely manner including her waiving the postage fee for my inconvenience. Brilliant customer service. This is why I continue to come back! Thanks again Petal and Pup.

The website is easy to navigate and they show “true to size”, “runs bigger/smaller” so you pick the best size

Petal and Pup have an excellent returns policy, their customer service is outstanding and extremely quick to respond. Their clothing is also very affordable and of good quality. I only returned because the dress didn't suit my figure, but I was issued a gift card upon return. Thanks for everything, I'm very happy. x

The response to my request to reinstate a recently expired gift voucher was quickly, politely and happily resolved. Superb customer service

After a slight mix up, Jess from petal and pup went above and beyond to get the dress to me in time for my event. The dress itself was great quality and I loved it!

I don't like shopping for clothes online but gee P & P provide outstanding customer service to make it so much easier, right down to recommending particular sizes in various items.

Petal and Pup customer service is 10/10. Their online support is great, very responsive and helpful.
My credit voucher was due to expire, an item I wanted to buy was out of stock Sarah happily extended my voucher. Moments later renewed voucher was emailed, customer service at its best :)

Just a quick note to say how impressed I was with the customer service offered by Petal and Pup. I accidentally did something wrong with an online order and it was fixed easily and with no drama. So impressed! Thank you