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Petal & Pup
4.3 from 799 reviews · View Statistics
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Awesome customer service

published

Abby was super helpful and very nice. Really fast delivery also. Will definitely buy again from petal and pup!! Beautiful clothes

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
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Andy K
Andy KPerth, WA

Never ever an issue

published

Great quality clothing and amazing customer service. Cannot fault, love ordering from here. Always quick to respond to any queries and super fast delivery.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
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Fantastic Customer Service

published

Adorable and quality items with the best customer service I have seen in a long while, thank you Shoshana for your generous and tailored solution to my issue!

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
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Cath
CathSydney, NSW

I love my new dress (es)

published
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Petal & Pup
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Fevsey
FevseyAustralian Capital Territory
  • 5 reviews
  • 1 like

Items are often not as good quality as pictured

published

I have bought many items from petal and pup. The items are usually poorer quality than I’d expect. The way the material and cut looks in the photos is often misleading. The clothes often turn out to be very thin and flimsy. Sizing also generally runs larger than standard. The prices are above average, which I don’t mind at the time of purchase because I think I am ordering something decent quality. But be careful what you choose to buy, because it can be a hit and miss.

Product Quality
2/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance Not as advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
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PHS
PHS
  • 3 reviews

So soft.

published

I love my Jemima knits, so much that I have bought several different colours. They are so soft. Being oversize they are larger around the neck/shoulders than usual so I had to go down to an S/M from an M/L, but they are gorgeous jumpers

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & PupSend a private message

Hey there, thanks so much for leaving your review! We are so happy to hear that you love the Jemima Knits as much as we do. We are so happy to hear that has landed well with you. We truly can't wait to serve you in the future! Love the team at P+P xx

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KGreen
KGreenDarling Downs, QLD

Missing item dilemma fixed straight away

published

Petal and Pup have amazing customer service. I absolutely love their clothes however it is their customer service that made me want to write a review. I ordered a few items of clothing and within 2 days all but 1 item arrived. Which is amazing in this pandemic time! I emailed them asking about the missing item and they got right back to me quickly and professionally. You can tell they truly value their customers. They sent out the missing item straight away and handled everything so effortlessly. Will definitely be shopping with these guys again. Very happy customer

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
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Paula
PaulaNorth Queensland, QLD

So pretty

published

The Largo dress in pink is such a pretty dress. Very versatile, can be worn with or without self tie. Very comfortable to wear and the sleeves are the perfect length

Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
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Peai Lee
Peai LeeSouth East Queensland, QLD
  • 3 reviews
  • 2 likes

Fastest delivery ever!

published

So lucky that Petal & Pup are based here in Brisbane. Ordered my dress at 7.30pm last night and got it today at 2.25pm( the next day.) Never had anything ( clothing ) delivered so fast before!! Super impressed!! Just ordered another dress, hope to get it tomorrow! Can't wait! Petal & Pup, my new favourite store!!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
Peai Lee
Peai Lee
Petal & Pup
Petal and PupPetal & PupSend a private message
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Elyza
ElyzaSydney, NSW

Pretty poor quality

published
Product Quality
1/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
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Carly
CarlyGreater Melbourne (Metropolitan), VIC
  • Verified

Easy to use website! Lots of variety on clothes

published

Website is easy to use. The quality of the clothes is great. I’ve had to send a few items back as the sizing is a bit off- I’ve received a credit note for these returned items. It would be good if the credit note was valid for 12months

Product Quality
4/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
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Review collected in partnership with Petal & Pup

Biz
Biz
  • 3 reviews
  • 1 like
  • Verified

Easiest shopping Eva!

published

Easy to navigate and find what you are after eg: skirts or shorts
The range is great but the sizing does vary from product to product so au have had to return and reorder clothes in smaller or larger sizes

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance Not as advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
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Review collected in partnership with Petal & Pup

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Questions & Answers

Briony
Brionyasked

Has anyone purchased the Gasal Dress (long and pale pink with red polka dots)? I am so dubious as been burnt online so many times - wondered if it is true to the the image and if fabric decent quality?

1 answer
Petal & Pup
Petal and PupPetal & PupSend a private message
Radvilė A.
Radvilė A.asked

Hi,
How is the shipping to europian countries? Is it safe to order dress from Australia to Lithuania?

1 answer
Petal & Pup
Petal and PupPetal & PupSend a private message
Eva K
Eva Kasked

Hi, I was just wondering in Patal and Pup is true to size?? I just purchased a colourful pair of pants and would be disappointed if they were too small.

1 answer
Petal & Pup
Petal and PupPetal & PupSend a private message
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Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Clothing TypeFormal / Cocktail, General / Everyday, Office / Businesswear and Swimwear
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