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Between August 21st, 2019 until September 27th, 2019, Petal & Pup is offering a monthly draw to win 10 $200 vouchers. The winners will be randomly drawn at the end of this period. Reviewers that had their review published in this period may have received this incentive. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Petal & Pup (page 4 of 11)
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Chloe
- 2 reviews
- 1 like
Amazing !!!
I have made several purchases from Petal & Pup and I have never been disappointed. My most recent order was this Sunday, I bought a dress last minute and it literally arrived the next business day. It’s amazing quality, fits like a glove and didn’t cost me and arm and a leg. You can always rely on this business for amazing quality and quick delivery!
1 comment
Can’t fault them!
The stores website is modern and has a great range of products. I bought 2 sets of earrings and a dress and they are exactly as detailed on the website. The delivery was insanely fast! Ordered on a Sunday night and received Monday mid-day (Brisbane region). The packaging was gorgeous and lived up to their modern and stylish online website.
I love my new purchases so much! Thank you! I will definitely be coming back.
1 comment
Petal and PupPetal & Pup
Hey Caity, thanks so much for leaving your review! We are so happy to hear that you enjoyed navigating around our website, and that you were happy with your items. We pride ourselves on speedy deliver...
Read morey, we are so happy to see that was your experience too! We can't wait to serve you in the future, love the team at P+P xxOther Clothing Shops & Brands
SoniaSydney, NSW
Best clothes and best customer service ever
I was so excited to purchase clothes from the site and forgot to apply my welcome code
I took a chance and asked the support and without hesitation they applied it! And we’re support enchanting too!
Then I received the clothes oh boy am I in love ? Yup Thanks ❤️❤️❤️
1 comment
Petal and PupPetal & Pup
Hey Sonia, thanks so much for leaving your review. You look absolutely sensational in the Tancy skirt!! We are so happy to hear you love the clothing as much as we do, and that you received helpful cu...
Read morestomer service. It is truly customers like you that we live for. We can't wait serve you in the future! Love the team at P+P xxFind out how Petal & Pup compares to other Clothing Shops & Brands
Know better, choose better.
FoxyBrisbane
- 3 reviews
- 2 likes
Perfect Dress & Super fast delivery
I ordered a dress from Petal & Pup at 11pm and received it the following day. I was amazed with the super fast shipping. Very happy with the dress I ordered as it was gorgeous and great quality! Will definitely be ordering again.
1 comment
Petal and PupPetal & Pup
Hey there, thanks for leaving your review! We are so happy to hear you received fast delivery and that you love the dress. It's customers like you we live for! We can't wait to serve you in the future! Love the team at P+P xx
C KIllawarra, NSW
- 4 reviews
- 2 likes
10/10 for quality and shipping times
I made my first purchase with this website about 2 weeks ago and the quality of the jumper I purchased is outstanding. It’s a thick black heavy cotton that’s actually very warm and comfortable. I have since purchased this jumper in white as I wore and loved it so much. I also made another purchase in the same order of a jumper made from viscose, unlike the other two that were cotton. I was a bit skeptical as I know viscose is often an unnatural material that doesn’t feel like value for money and easily loses its shape in the washing machine . H...
Read moreowever, this definitely does feel like quality. Again that thick material with a bit of stretch that is heavy and luxurious but also warm and comfortable. Definitely worth the price, especially when supporting local Australian businesses.1 comment
Petal and PupPetal & Pup
Hey there, thanks so much for leaving your review! We are so happy to hear you are enjoying the knitwear range- It is true synthetic fabrics are now quite durable nowadays with maintaining shape and q...
Read moreuality when going through a wash cycle so we are happy that is your experience too! We can't wait to serve you in the future, love the team at P+P! xxPerfect dress! Super happy with it.
I bought the Oakland red dress and get compliments every time I wear it out. I love it. Petal & Pup is affordable, good quality and gorgeous. Very genuine customer service.
1 comment
Petal and PupPetal & Pup
Hey Jenn, thanks so much for your review! We are so happy to hear you love the Oakland dress as much as we do. And that you get great customer service. It's customers like you, that we live for! We ca...
Read moren't wait to serve you in the future. Love the team at P+P xxThis brand is so great!
They’re values, attitudes and transparency towards being ethically proactive is awesome. They make returns super simple and shipping is so efficient (perfect for that mid week blues of “I have nothing to wear on the weekend”).
1 comment
Petal and PupPetal & Pup
Hey there, thanks so much for your review! We are so happy to hear you have been able to discuss our ethical standards and the returns process was easy to navigate. We can't wait to serve you in the future! Love the team at P+P xx
Outstanding customer service and product during unprecedented times
I want to say a big thank you to everyone at petal and pup. It has been the first time I have online shopped and I have found the whole experience fantastic. From ordering, to contact with customer service, everyone has been exceptional and a pleasure to deal with (even during trying and unprecedented times!) And to buy 6 dresses and only have one dress not fit, I think that is pretty good! Thank you all and I will be shopping with you again.
1 comment
Petal and PupPetal & Pup
Hey Jessica, thanks so much for leaving your review! We were so happy to hear you had a great first time online shopping experience with us! And it is true you did an awesome job picking 5/6 dresses w...
Read moreith a good fit :) We truly can't wait to serve you in the future, love the team at P+P xxOther Clothing Shops & Brands
Nivek DunneGreater Melbourne (Inner), VIC
Love this website
Love this website. Clothing is high quality, amazing variety, delivered in a few days and their customer service is great. Will be shopping with P&P for many years to come.
1 comment
Petal and PupPetal & Pup
Hey Nivek, thanks so much for leaving your review- We are so happy to see you enjoy the quality and the choice of clothing as much as we do! We love any opportunity to communicate with our customers a...
Read morend we are so happy to hear you have enjoyed the customer service too. It is customers like you that we live for! Love the team at P+P xxFind out how Petal & Pup compares to other Clothing Shops & Brands
Know better, choose better.
Peai LeeSouth East Queensland, QLD
- 3 reviews
- 1 like
Fastest delivery ever!
So lucky that Petal & Pup are based here in Brisbane. Ordered my dress at 7.30pm last night and got it today at 2.25pm( the next day.) Never had anything ( clothing ) delivered so fast before!! Super impressed!! Just ordered another dress, hope to get it tomorrow! Can't wait! Petal & Pup, my new favourite store!!
7 comments
Petal and PupPetal & Pup
Hey Peai, thanks so much for leaving your review! We are so happy to hear you experienced speedy delivery we pride ourselves on dispatching our orders without delay, so it is great to see it landed so...
Read more quickly with you. We hope you have a lovely day, you have most certainly made ours! Love the team at P+P xxSo happy to receive my other dress, the pink Quirnia( not sure of spelling ) dress, same speedy service!! Looking forward to getting more pieces from you guys. Well done! BTW, u guys don't have a stor...
Read moree here in Brissie? Or a pop-up? Would love to visit!!!! But online shopping is cool too! So no worries at all if you don't open one! Will continue to support u.Petal and PupPetal & Pup
Hey Peai, thanks for the response! Great choice int he Quinra dress, it's a firm favourite among the staff too :)
At this point we unfortunately do not of have a store and are currently 100% online. ...
ChristinaGreater Melbourne (Metropolitan), VIC
Love this website.
Great range of clothes and everytime I purchase from here, I'm never disappointed. Customer service is also excellent - a special shoutout to Sophie for helping me out redeeming the voucher.
1 comment
Petal and PupPetal & Pup
Hey Christina, thanks so much for leaving your review! We are so happy to hear you love the clothing and the customer service! We also think Sophie is a wonderful helping hand, it is so lovely to hear...
Read more she was able to assist you. We can't wait to serve you in the future! Love the team at P+P xxAngie T.South East Queensland, QLD
So happy I found a new online store!
I found this store by accident and ordered 6 items - and received them all the next day! The quality is excellent and customer service were very helpful when I asked a basic question before ordering... Thanks guys :)
1 comment
Petal and PupPetal & Pup
Hey Angie, thanks so much for leaving your review! We are so happy to hear you got speedy delivery on your first purchase have enjoyed the quality of the clothing and customer service! It's customers ...
Read morelike you we live for! We can't wait to serve you in the future. Love the P+P team xxGreat Customer Service
Wonderful service, super fast postage, and great variety and range in the clothing styles on the site. Photos are very detailed so you know what you’ll be getting. Have also sent items back on the later side of their return policy (hard to get out in isolation) but they’ve always accepted.
1 comment
Petal and PupPetal & Pup
Hey there, thanks so much for leaving your review! It's great to see that you are happy with the service and the fast delivery! We try very hard to get the pictures and descriptions right, so that eve...
Read morery customer feels like they know what they are receiving. It is wonderful to read you have had the same experience. We look forward to serving you in the future! Love the team at P+P xxDaniSouth East Queensland, QLD
Amazing customer service!nLaura was polite, professional and made the process easy! Thank you
I needed a go to knit jumper for my wardrobe this winter and the product was precisely what I wanted and beautifully made!! Easy to get the right size for me too!
1 comment
Petal and PupPetal & Pup
Hey Dani, thanks so much for leaving your review! We were so happy to see you got great customer service from Laura, we all think she is pretty special here too :) We love taking the opportunity to ch...
Read moreat with our customers and help them out when we can, and we are so happy this was your experience too. Have a wonderful day, you have certainly made ours! Love the team at P+P xxOther Clothing Shops & Brands
5 stars
Exceptional service - goods arrive within days. Dresses are fantastic quality. As an executive staff member I am always being asked where I shop. First class customer service - nothing is ever a bother.
1 comment
Petal and PupPetal & Pup
Hey Nicole, thanks so much for leaving your review! It's so great to hear your Petal and Pup pieces are getting comments at work, we often have the same experience when we are out and about together! ...
Read moreThere is nothing better than hearing you love the quality of the clothing and the customer service. We truly can't wait to serve you in the future. Love the team at P+P xxxxFind out how Petal & Pup compares to other Clothing Shops & Brands
Know better, choose better.
Ashlee GreenhalghSouth East Queensland, QLD
Blown away / Incredible / Speechless
I placed an order with Petal & Pup on Monday the 25th of May at around 9pmish, the shipping was free express and normally when I shop with other companies, even express takes a few days. So I was completely unprepared for my order to arrive less than 24 HOURS after I ordered. I was honestly blown away!!!!
I then opened up the packaging and let me tell you I haven’t seen a company so carefully package their items before in my life!! All neatly folded, in item bags that fit the clothes perfectly all with the item tags showing at the back! You c...
Read moreould clearly tell effort and care had gone into packaging these tops. And the sweet little packed by note just was the icing on top! Now the quality.... stunning. You can tell quality effort and materials where used. 100% got what i paid for!! I am in the middle of really stressful University exams and I wanted to treat myself and Petal & Pup just really blew me away.1 comment
Petal and PupPetal & Pup
Hey Ashlee, thanks so much for leaving such a wonderful review! We were so happy to read that you enjoyed the delivery, packaging and garments. We have sent the compliment on to all of the departments...
Read more that look after those areas for each customer. It is customers like you that we live for! We hope you have a wonderful day, you have certainly made ours! Love the team at P+P xxWendyBSouth East Queensland, QLD
Petal & Pup - Perfect! The 3 P's
I have always found the support and ease of shopping online an enjoyable experience with P&P. However more recently I identified that a gift card that I had was expired. I contacted P&P and the team were so amazing and helpful, especially Bella who was kind enough not only to honor my voucher but to extend by 6 months allowing me the time to still use as needed.
Thank you P&P team - 'Perfect' support 'Perfect' team response 'Perfect' shopping experience!!!
I look forward to jumping online and stocking up on some nice winter wears!.
1 comment
Petal and PupPetal & Pup
Hey Wendy! Thanks so much for leaving your review. We are so happy to hear that Bella was able to go over and above with your gift card. We think she is pretty special too! It is customers like you th...
Read moreat we live for. Thank you so much for your contact, we can't wait to serve you in the future! Love the team at P+P xxSarah A.Greater Melbourne (Inner), VIC
- 3 reviews
- 1 like
- Verified customer
Always a great experience!
Petal and pup are one of my favorite clothing brands! They offer detailed, accurate images and extensive product information on their web site, amazing customer service and exceptionally fast delivery. I’m talking two days fast! I would highly recommend shopping with them :)
1 comment
Petal and PupPetal & Pup
Hey Sarah, thanks so much for leaving your review with us. We are so happy to hear we are one of your favourite brands and all the components of shopping with us has been quick and easy! We will be su...
Read morere to pass on the compliments to all of the departments that made the shopping experience seamless for you. Have a wonderful day, you have certainly made ours! Love the team at P+P xxDeniseSouth East Queensland, QLD
A fantastic online company
I love Petal & Pup, such a great online store. Very easy to purchase clothes. Their clothes fit perfectly and are usually delivered the following day of ordering. I have bought so many dresses for my girls and only two dresses failed to deliver on what was advertised. They fitted perfectly but the colors were different to what they looked online. They are a great company.
1 comment
Petal and PupPetal & Pup
Hey Denise, thanks so much for leaving your review! We are so happy to hear that you have had a good shopping experience with us, and that your girls have been enjoying the dresses too. We always love...
Read more to look for areas where we can improve so your feedback is always warmly welcomed! We hope you have a wonderful day, and you have certainly made ours! Love the team at P+P xxCatSouth East Queensland, QLD
Amazing Service
I ordered a dress for my daughter this morning and it arrived this afternoon! Amazing fast service. I would definitely recommend Petal and Pup as I have always been happy with the quality of the clothes.
1 comment
Petal and PupPetal & Pup
Hey Cat, thanks so much for leaving your review! We are so happy to hear that you received speedy delivery, and that you like the quality of the clothes. It's moments like these we live for at Petal a...
Read morend Pup! We can't wait to serve you in the the future. Love the team at P+P xxQuestions & Answers
Eva Kasked
Hi, I was just wondering in Patal and Pup is true to size?? I just purchased a colourful pair of pants and would be disappointed if they were too small.
1 answer
Petal and PupPetal & Pup
Hey Eva, thanks so much for reaching out! Generally speaking, most garments run true to size however please keep in mind we always recommend checking each garment's individual flat lay measurements which are listed in their product description box. This is because we stock styles from a variety of suppliers so sizes may not be exact to the size guide. If you need any help picking the most perfect size, please feel free to send through your measurements and style name to our Customer Experience team on: contactus@petalandpup.com.au. They would be eager to assist!
Maia Basked
I ordered a dress on Sunday and it is now Friday and I have no received a dispatch email. I live in Australia so I thought it would have been sent by now? Is this normal? I have emails petal and pup about my issue as well!
1 answer
Petal and PupPetal & Pup
Hello Maia, thank you for taking the time to get in touch with us. It is definitely not usual for an order to take that long to dispatch. I am sorry you experienced this, it is not at all what we aim to deliver. I see you have been in touch with our team via email and they have replied. If you find you need further assistance please do not hesitate to get in touch with us again. Many thanks, P&P
hira noonasked
Hi,
I am 5'11 and concerned about the sizing guidelines and if the clothes would fit and suit me well. I have looked at the measurements, but if it does not fit properly due to my height, am I able to return?
1 answer
Petal and PupPetal & Pup
Hey Hira! Yes you are absolutely allowed to return any items that you deem unsuitable. We like to place all of the flat lay measurements next to each garment, so you can compare those measurements to your own dimensions to get a good idea on the size recommendations. If you want help with a specific item feel free to email us at contactus@petalandpup.com and one of our Customer Care team can assist you further. Otherwise we also have our returns policy on our website here: https://petalandpup.com.au/pages/returns which gives you step by step guide on how to return your garments to us! I hope this helps xx
Details
Category | Online Shops and Clothing Shops & Brands |
---|---|
Offers Free Standard Shipping | Yes |
Free Standard Shipping Minimum Order Amount | $100.00 |
Mens / Womens Clothing | Womens |
Labels Sold | Own Label |
Buy Now, Pay Later Options | AfterPay |
Clothing Type | Formal / Cocktail, General / Everyday, Office / Businesswear and Swimwear |
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Petal and PupPetal & Pup
Hey Chloe, thanks so much for leaving your review! We are so happy to see that you have always received fast delivery, we pride ourselves on our speedy expedition and that you love the quality of the ...
Read moreclothing. Have a wonderful day, you have certainly made ours! Love the team at P+P xxx