1 photo
Petal & Pup
4.4 from 834 reviews · View Statistics
See the Best Clothing Shops & Brands in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Petal & Pup

Reviews

Previous
Clear all
Next

Reviewer Photos & Videos

  • Thumbnail
Annya
Annya
  • 2 reviews
  • 1 like

Terrible

published

The site came highly recommended to me. I’m so disappointed with my experience, I’m up to my 3rd item that does not fit. The sizing guide is completely inaccurate & the quality of the garments is sub pa for the price. The 3 non fitting garments I’ve had look and feel cheap

  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeYes
  • Sizing Very small
  • Product Appearance As advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
Similar opinion? Write a review on ProductReview.com.au!
  • Verified

Please respond to customer emails

published

I have emailed twice trying to organise a return- no one has responded
Can Petal and Pup please get back to me

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeYes
  • Sizing Slightly large
  • Product Appearance As advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
Petal & Pup
Petal and PupPetal & PupSend a private message
Petal & Pup
Petal and PupPetal & PupSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Ani
AniSydney, NSW

Poor Quality

published
  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeYes
  • Sizing Slightly large
  • Product Appearance Not as advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Horrible

published

I am not one to write reviews but on this occasion i am gob-smacked, i purchased a dress and upsized two sized as i really wanted a lovely flowing dress, instead the dress was tight and didn't even fit my size 12 co worker. I ordered a XXL. Only to then she they offer store credits! i will never shop her again why offer store credits only. You are an online store. Terrible experience. I have emailed the company directly with my disappointment.

  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeYes
  • Sizing Very small
  • Product Appearance Not as advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Clothing Shops & Brands

Find out how Petal & Pup compares to other Clothing Shops & Brands

Know better, choose better.

Compare all
Shini
Shini Greater Melbourne (Metropolitan), VIC

Saddened by the management of exchanges/returns

published

I bought two items from petal and pup, kept one and wanted to return the other. I would have been happy with store credit bc I love the items on your site! I returned (and paid for)the item but go no response from the Petal and Pup team in regards to a credit note. I emailed them twice and got no return and I’m very disappointed. I won’t be buying from you guys again! Sorry

  • Incentivised Review No
  • Return Claim MadeYes
  • Sizing Very small
Petal & Pup
Petal and PupPetal & PupSend a private message
Similar opinion? Write a review on ProductReview.com.au!
  • Verified

They don’t offer refunds - only store credit. Do NOT buy from this website.

published
  • Thumbnail
  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeYes
  • Sizing Slightly large
  • Product Appearance Not as advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Anne M.
Anne M.Illawarra, NSW

No refunds and credit only valid for 6 months

published

I received my order timely but the sizes come out really small. Only in fine print they let you know that you can't get a refund but only store credit which is valid for only six months. So if you cannot find something on time that suits you and has the same value they're basically stealing from you. Be aware of this when you shop here!

  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeYes
  • Sizing Very small
  • Product Appearance As advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Marieta
MarietaSydney, NSW
  • 3 reviews
  • 1 like

Really bad quality! Not worth the price tag AT ALL!!

published

Fabric is really bad quality. Definitely not worth the price tag. Looks great in the picture, but it's not what you get. It's very deceiving. Never again. Don't waste your money. They don't offer refunds either.

  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeYes
  • Sizing Very small
  • Product Appearance Not as advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Leeeeeeena
LeeeeeeenaSouth Australia
  • 4 reviews
  • 2 likes

Petal & NUP. Never again.

published
  • Product Quality
  • Incentivised Review No
  • Return Claim MadeYes
  • Sizing Slightly large
  • Product Appearance Not as advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Clothing Shops & Brands

Find out how Petal & Pup compares to other Clothing Shops & Brands

Know better, choose better.

Compare all
Rebecca R.
Rebecca R.
  • 2 reviews

Ver poor quality

published

I have purchased on two occasions from Petal & Pup.
On both occasions I have found the quality to be poor.
The last purchase I purchased 3 dress for the Maldives. One of them did not even last 1 wear with all the elastic giving way during dinner at a beautiful restaurant.
The other item after the second wash, the fabric frade.
The quality of the fabric is cheap, the make of the items are cheap also.
After contacting the company regarding my disappointing experiences with their product, there response was less then satisfactory.

  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeYes
  • Sizing Slightly large
  • Product Appearance Not as advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Ali
AliGreater Melbourne (Metropolitan), VIC
  • Verified

Cheap quality, good range of products.

published

Easy to navigate online store. Satisfied with range of products available. The actual quality of clothing/products purchased was poor eg falling apart after one wear, unfinished seams, poor/thin quality of fabrics used and products overpriced.

  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeYes
  • Sizing Slightly large
  • Product Appearance Not as advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Petal & Pup

  • Verified

Nice but not for me

published

Would make a nice summer dress but fabric is thick and stiff which doesn’t sit on the body as I hoped or as it looked on the model. Will return for something more delicate

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeYes
  • Sizing Slightly large
Petal & Pup
Petal and PupPetal & PupSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Petal & Pup

Clothing Shops & Brands

Find out how Petal & Pup compares to other Clothing Shops & Brands

Know better, choose better.

Compare all
  • Verified

Terrible Refund and Return Policy

published

P&P have a terrible refund and return policy. You can only receive a credit voucher for items you would like to return. Exchange items you also need to factor in shipping costs. I will not shop with P&P again for the shear inconvenience if an item is not quite right.

  • Product Quality
  • Shipping
  • Incentivised Review No
  • Return Claim MadeYes
  • Sizing Slightly large
  • Product Appearance As advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Petal & Pup

  • Verified

Won’t use again

published

You get store credit (not a refund) when you return items and you have to pay return postage costs. Not worth the risk when most of the clothes are not true to size anyway!

  • Shipping
  • Incentivised Review No
  • Return Claim MadeYes
  • Sizing Slightly large
  • Product Appearance Not as advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Petal & Pup

Kriti Osondu
Kriti OsonduSouth East Queensland, QLD
  • 6 reviews
  • 1 like

Not happy with the quality and the refund policy

published

Made the order last week and got the 3 outfits the next day. Was pleasantly surprised with the prompt delivery but was quickly disappointed with all 3 of them. The quality of 2 of the outfits were poor and the 3rd one was so ill-fitting... One of outfit didn't even look much like the picture on the website, and looked like a cheaper version of the same. I read their return policy as I didn't want to keep any of the outfits and wanted to return. But was upset that they can only offer store credit. Its 2019 and nearly most of the stores especially online ones offer refunds as they want to keep their customers. Now, I feel I will be stuck with the store credits as I am very reluctant to buy anything from them :(

  • Product Quality
  • Incentivised Review No
  • Return Claim MadeYes
  • Sizing Slightly large
  • Product Appearance Not as advertised
Petal & Pup
Petal and PupPetal & PupSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Briony
Brionyasked

Has anyone purchased the Gasal Dress (long and pale pink with red polka dots)? I am so dubious as been burnt online so many times - wondered if it is true to the the image and if fabric decent quality?

1 answer
Petal & Pup
Petal and PupPetal & PupSend a private message
Radvilė A.
Radvilė A.asked

Hi,
How is the shipping to europian countries? Is it safe to order dress from Australia to Lithuania?

1 answer
Petal & Pup
Petal and PupPetal & PupSend a private message
Eva K
Eva Kasked

Hi, I was just wondering in Patal and Pup is true to size?? I just purchased a colourful pair of pants and would be disappointed if they were too small.

1 answer
Petal & Pup
Petal and PupPetal & PupSend a private message
See all Petal & Pup questions

Get an answer from our members and Petal & Pup representatives

Details · 

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Clothing TypeFormal / Cocktail, General / Everyday, Office / Businesswear and Swimwear
Visit official website

Extra Information

Other Clothing Shops & Brands

Babyboo Fashion
Pulse Socks
Meshki
Pistol Clothing
The Oodie
See all Clothing Shops & Brands

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.