Petal & Pup

• Poor quality clothing
• Never true to size
• No refund available, only a credit note that is valid for 6 months after purchase
• All photos on their site/social media are photoshopped and the clothing you see is NOT what will be delivered !!
• Comments made on social media about their clothes are often deleted. You can tell when there are only 3 positive comments under a photo when they have that many “followers” on social media. Their followers are all bought !
• Please don’t waste your money on petal and pup - they are a scam !

Very poor quality dress, completely see-through. I paid $68.90 including shipping and the returns policy states I would need to pay a return fee. For the price I paid I expected good quality material. I won't be shopping with this brand again.

I’m a western (Australian) size 10-12 (which isn’t large) but in this “brands” clothes I am a 16, their largest size (which in the western world is pretty big). These clothes are made for the market they are made in...China. There’s no room for boobs or butts. Straight up and down skinny women.

Clothing is not high quality. It’s cheap fabric and cheaply made. One wash and you’ve lost the shape of the garment and the fabric looks totally different.

$75 ish for a dress is cheap. But it’s expensive if you can only wear it once because of the wa...

Poor quality clothing and sizing runs small. They are just reselling clothing brands. Clothing is super thin and see through. Feels like something you could find at Supre but with a $$$ price tag. None of the clothing I bought was wearable and will be basically going into the garbage. They do not offer refunds and return shipping is at your expense.

Loved the variety of clothing pieces, the material, the colours, the brand, the website, customer service but when washed they shrunk a size or two, important to read every label

I have ordered 3 items from them now and unfortunately one has been worse than the other. Im a fairly standard size person. Slim fit 158cm tall. Usually fit anything from 6-10.. my first order i got 2 dresses. One was totally transparent the other had very poor stitching which looked horrible. Returned both but for the unlined dress they would only give store credit as the website says that the dress is unlined however on the photos the dress does not look transparent. 6 months later they wanted to take that money from me as the credit expires ...

I bought a dress for my partners graduation, it looked well, not as well as it had looked on the website but it tends to be that way with most clothes!
I wore the dress once and cool hand-washed as per the care instructions (I also dried the dress as per these instructions)
I went to wear my dress for the second time this weekend and the zip had derailed?
The length of the dress is midi to the calf and has now shrunk to just below the knee... It is terrible quality and I am so disappointed as it looked so pretty online :(
Shipping was really fast but that's about it i'm afraid..
I would try again however due to the company's super strict returns policy it means I will not...

Bought two dresses which looked great on the website. The quality of the material and make is terrible particularly given the price.

I am very petite so struggle to find clothes that fit well and purchased the smallest size available which ended up being too large. Unbelievable that an online store does not offer a refund unlike most other stores. What am I supposed to do with a store credit???

i Bought a dress that arrived and definitely doesn’t look like the picture nor was I happy with paying $90 for the quality. But they will not give you a refund just credit note plus you need to pay for shipping to get the item and pay again to return it which most other online stores offer returns and refunds. I just wish I read their returns policy beforehand

The products are cheaply made and generally run small. They don’t offer refunds, nor do they have free shipping. I will not be purchasing from the site again because the last time I bought something I returned it 3 times which meant I spent the same amount of money on the final dress as I did in shipping fees.

The clothing is cheap and poorly sized. The returns policy makes it difficult to return anything, as you have to pay for postage & only get a gift voucher, no refund.

Great looking styles on the site but the quality of fabric and how the garments are made is very poor. Clothes look cheap in the flesh probably due to the poor quality of the fabrics.

Website is very easy to find your way around, great range of items. The quality is so good that if you don't buy it that day it will most likely be sold out!!

Prices are always full price however when they have a sale, most things are out of stock/unavailable and the moment the sale ends, the stock is available as well as new stock. I find this is the case each and every single time. Website navigation and quality of items are good.

Online store is easy to navigate and there is a great range of clothing. However the quality of clothing is a bit of hit and miss And given that refunds are not provided, only credits, I’ve been hesitant to continue making purchases. Should a refund be provided I would feel more comfortable taking the risk of purchasing online.