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Between August 21st, 2019 until September 27th, 2019, Petal & Pup is offering a monthly draw to win 10 $200 vouchers. The winners will be randomly drawn at the end of this period. Reviewers that had their review published in this period may have received this incentive. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Petal & Pup
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Obsessed with their clothes
Always something I like on Petal and Pup I can’t resist!! Delivery is always quick and quality and fit of clothes is perfect. Can’t wait for my next purchase :)
2 dresses - one bad quality
Great site for clothes and dresses.
I bought the Bambina dress in Olive which is amazing and flattering, so I decided to get another Bambina dress in black but unfortunately the quality of this one is bad. The seam fell apart after one wear which is disappointing considering the first dress is great.
Contacted Petal and Pup and they were great about sorting out the dress. In the end I sent the dress back for a refund. Would of liked an exchange but unfortunately the dress is sold out. Happy to purchase it again when it comes back in stock.
Hi Susanna,
Thank you so much for taking the time to leave this review! I am so incredibly disappointed to hear that you were not completely satisfied with your item and that it wasn't as hoped. Qua...
Read morelity is incredibly important to us here at P&P so I truly can't apologise enough that the second garment you received was below your expectations.Perfect
I ordered one dress last week, (Kota dress, rust), got it today. Absolutely perfect fit, feminine, flattering. Can't wait to wear it to party this weekend.
Hi Margaret!
Thank you so so much for taking the time to leave this review!...
Read more We are so happy to see this wonderful review of our Kota Dress! We hope you feel amazing when wearing it out this weekend! Thank you so much again! We hope you have a wonderful day. With love, P&P xxSuper fast delivery
First time customer. Excellent quality, delivery in less than 24 hours. This has to be one of my best online shopping experiences so far. Sizing is spot on. Well done Petal & Pup
Hey Melissa!
Thank you so much for the wonderful review. ...
Read more Our team always strive to provide a service that exceeds expectations and create an enjoyable shopping experience for our customer. So we truly appreciate this feedback! We truly hope this has encouraged you to continue shopping with us again in the future. With love, P&P xxFind out how Petal & Pup compares to other Clothing Shops & Brands
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Perfect dresses for all occasions
Highly recommend petal and pup clothing to anyone, I needed a couple of dresses for some upcoming events and I couldn’t fault the two dresses I received! Beautiful quality clothes that fit perfectly! And super fast delivery.
- 2 reviews
Excellent product and customer service
I have been ordering from Petal + Pup for years now because of the quick turnaround and I live in Perth. You can quickly jump on the app or website and make your purchase knowing you will receive the purchased items in a few days.
I'm never disappointed with the quality of each purchase. All run true to size and of good quality.
The customer service team are quick to respond and are kind. They do a fantastic job and I will continue shopping with Petal + Pup
- 2 reviews
Petal and Pup is my absolute favourite clothing company!
I placed an online order in February and received it slightly later (due to the QLD floods). I was so impressed with the ongoing e-mail communication from Petal & Pup staff to ensure I safely and efficiently received my new beautiful Petal & Pup dresses! I cannot fault the staff at all. I feel I am such a valued customer. I love all of my Petal & Pup dresses and especially appreciate my two new beautiful dresses that I’m excited to wear sometime soon! Thank you, Petal & Pup. You are simply amazing! I’ll be purchasing even more amazing clothing items from you. xo
The Perfect LBD
I got those for a Hen’s Cocktail event and wow did I feel sexy yet classy in this LBD! It’s so incredibly flattering on the curves and because it’s not cling tight, I can breathe and eat with worrying how it looks. Highly recommend! Oh and I’m a size D and went bra free modestly with this.
Hi Emily,
Thank you for a lovely review, we are very appreciative of this. ...
Read more To hear that our garments were comfy and made you feel amazing while wearing them is wonderful feedback for ourselves. This dress looks absolutely stunning on you! We look forward to serving you again in the future, with love P&P xxAmazing Service and Wonderful Quality, Beautiful
I was so delighted to receive my beautiful pieces of clothing in 24 hours. Pretty amazing!!! Items are gorgeous and as described, lovely quality, great price. Fantastic Petal and Pup, truly wonderful service.
Hi Lee-Anne,
Thank you so much for your wonderful review, we are so appreciative. ...
Read more We are pleased to hear your experience with us was not only amazing but speedy! We look forward to continue delivering this to you in the future. With love, P&P xxFind out how Petal & Pup compares to other Clothing Shops & Brands
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Love Petal & Pup
I loveee shopping with P&P, delivery is super quick i live in a rural and remote area and it literally only takes 2 days to arrive which is amazing. I love the dresses material is lovely and very elegant. You have a customer for life. Thank you
Hi Leanne,
Thank you so much for your wonderful review, we are so appreciative. ...
Read more We are pleased to hear your experience with us was amazing and we look forward to continue delivering this to you in the future. With love, P&P xx- Verified
Cute Pants, Great Customer Service!
I follow @stylenright on instagram and she has posted several of your cute wide leg pants. I had to have a pair! I snagged the Paulding Pant on sale and they are so cute. At checkout I was unable to get an extra 20% off code to apply so I emailed the customer service department and they refunded me the amount for the discount! Not only are the products cute, but the customer service was great as well!
Hey Sara!
Thank you so much for the wonderful review. ...
Read more Our team always strive to provide a service that exceeds expectations and create tailor made solutions where possible, so we will be sure to pass on your feedback. We truly hope this has encouraged you to continue shopping with us again in the future. With love, P&P xxSatisfied Customer!!
It was very easy to navigate the store and what I was exactly looking for! I was very satisfied about the range of products that there were, I am extremely satisfied with the quality of the product and Emily had great customer service skills, such as the way she responded to my email within 1 day! Thank you Petal and Pup!
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Excellent Service
Pretty much received delivery the next day and the clothing item was true to size and what was pictured is what I got.
Great and caring customer service :-)
Hi Chantal,
Thank you so much for your wonderful review, we are so appreciative. ...
Read more We are pleased to hear your experience with us was amazing and we look forward to continue delivering this to you in the future. With love, P&P xxExcellent Quality
I just received my first order. I am amazed with the quality and all the items are true to size. Fast shipping even during pandemic, So happy will purchase from them again.
Petal & Pup Never Disappoint!
I have purchased a fair few items from Petal and Pup over the past 12 months and have found all items to be of great quality and exactly as how they appear online.
Their shipping is incredibly quick and their customer service team are quick to respond and very helpful.
Questions & Answers
Has anyone purchased the Gasal Dress (long and pale pink with red polka dots)? I am so dubious as been burnt online so many times - wondered if it is true to the the image and if fabric decent quality?
Hi Briony,
Thanks for reaching out....
Read more The Gasal Dress is actually one of our best sellers and we have just received a restock of this dress! This dress currently has a 4.6 star review on our website which you can view here: https://petalandpup.com.au/products/gasal-dress-pink Please note, we do not edit our reviews. It is never our intention to create a bias opinion or to falsely mislead our customers which is why we have ensured all our negative and positive reviews are posted. I hope this helps! With love, P&P xxHi,
How is the shipping to europian countries? Is it safe to order dress from Australia to Lithuania?
Hello, thank you for taking the time to get in touch with us! Regrettably we do not currently offer shipping to Lithuania. We are working towards expanding our ship-to locations in the future so pleas...
Read moree feel free to check back with us in the future. best, the team at P&PHi, I was just wondering in Patal and Pup is true to size?? I just purchased a colourful pair of pants and would be disappointed if they were too small.
Hey Eva, thanks so much for reaching out! Generally speaking, most garments run true to size however please keep in mind we always recommend checking each garment's individual flat lay measurements wh...
Read moreich are listed in their product description box. This is because we stock styles from a variety of suppliers so sizes may not be exact to the size guide. If you need any help picking the most perfect size, please feel free to send through your measurements and style name to our Customer Experience team on: contactus@petalandpup.com.au. They would be eager to assist!Get an answer from our members and Petal & Pup representatives
Details
Category | Online Shops and Clothing Shops & Brands |
---|---|
Offers Free Standard Shipping | Yes |
Free Standard Shipping Minimum Order Amount | $100.00 |
Mens / Womens Clothing | Womens |
Labels Sold | Own Label |
Buy Now, Pay Later Options | AfterPay |
Clothing Type | Formal / Cocktail, General / Everyday, Office / Businesswear and Swimwear |
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Hi Rachel,
Thanks for taking the time to leave this review!...
Read more This truly means the world to our Customer Experience team when we hear such wonderful feedback. We hope you have an amazing day and thank you for brightening ours! With love, P&P xx