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Petal & Pup

Petal & Pup (page 2 of 2)

4.3 from 737 reviews · View Statistics
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Reviews

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Elanie79
Elanie79Perth, WA
  • 3 reviews
  • 1 like
  • Verified

Love Petal and Pup, Gorgeous styles -I check their site everyday!

published

Great range of products and styles - always on trend + some edgy pieces at a very affordable price and delivered very fast. They also add some new products every week so you never get tired of looking at the website! However sometimes the quality is a bit of a let down , and you end up receiving an item which doesn't look as expected or with a poor quality and you can't get a refund but only a store credit. I still shop from Petal and Pup though as I most of the time happy with my purchases!

Product Quality
3/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Hi Elanie,
Thank you so much for your review! We are so happy to hear you like our range of products ♡ If you are ever unsure of a style we stock please be sure to send us an email at contactus@petalandpup.com.au as we are always here to help. x

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Review collected in partnership with Petal & Pup

  • Verified

Good products, return policy deters me from buying though

published

The range is great, and so are the styles. Occasionally the quality hasn’t been the best and I’m always hesitant to order due to the return policy rules. Other sites over free returns and I don’t hesitant to order from them as it’s piece of mind

Product Quality
4/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Hi Dan,
Thank you so much for your review ♡ If you are ever unsure of any of the styles we stock, please be sure to send us an email to our team at contactus@petalandpup.com.au as we are always happy to assist :)

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Review collected in partnership with Petal & Pup

jen
jenSouth East Queensland, QLD
  • Verified

great products, poor return policy

published

I really like the styles, fast delivery and generally fits well. Only issue i have is the returns/refund policy. Would be great to have paid returns and also be able to have a refund rather than a credit note.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Hi Jen,
Thank you so much for your feedback and these are things we will take into consideration for the future.
However please do not hesitate to send us an email to contactus@petalandpup.com.au for any assistance on returning an order back to us ♡

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Review collected in partnership with Petal & Pup

  • Verified

Poor quality

published

Quality of materials do not match the price.
Styles are great but materials very poor. Would try more things if they did free returns and offered refunds. Delivery pretty expensive

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Hi Kirsten,
Thank you for your feedback. We cannot locate any correspondence from you. If you could please send us an email to contactus@petalandpup.com.au we would love to assist you with your order ♡

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Petal & Pup

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