Between August 21st, 2019 until September 27th, 2019, Petal & Pup is offering a monthly draw to win 10 $200 vouchers. The winners will be randomly drawn at the end of this period. Reviewers that had their review published in this period may have received this incentive. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
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Love Petal & Pup
I loveee shopping with P&P, delivery is super quick i live in a rural and remote area and it literally only takes 2 days to arrive which is amazing. I love the dresses material is lovely and very elegant. You have a customer for life. Thank you
Cute Pants, Great Customer Service!
I follow @stylenright on instagram and she has posted several of your cute wide leg pants. I had to have a pair! I snagged the Paulding Pant on sale and they are so cute. At checkout I was unable to get an extra 20% off code to apply so I emailed the customer service department and they refunded me the amount for the discount! Not only are the products cute, but the customer service was great as well!
It was very easy to navigate the store and what I was exactly looking for! I was very satisfied about the range of products that there were, I am extremely satisfied with the quality of the product and Emily had great customer service skills, such as the way she responded to my email within 1 day! Thank you Petal and Pup!
Pretty much received delivery the next day and the clothing item was true to size and what was pictured is what I got.
Great and caring customer service :-)
I just received my first order. I am amazed with the quality and all the items are true to size. Fast shipping even during pandemic, So happy will purchase from them again.
Petal & Pup Never Disappoint!
I have purchased a fair few items from Petal and Pup over the past 12 months and have found all items to be of great quality and exactly as how they appear online.
Their shipping is incredibly quick and their customer service team are quick to respond and very helpful.
Good customer service!
Petal and pup dispatch the orders quickly. When I wanted to cancel my order they actioned this quickly too which was really good. They have a great selection of really nice clothing. I haven't had to real with returns but living in NZ it wouldn't be worth the money doing returns. I have been and will continue to buy from p&p in the future
Great clothes and service!
Clothes great quality, true to size and look amazing. Service top notch too. On to it friendly staff. Will definitely be ordering again
Amazing customer service!
The customer service from the P&P Team is impeccable! Nothing is too hard, they always come back with an answer to my question or a solution to my problem - this alone makes me want to keep going back! I was super unsure with sizing as I don't purchase online often, the P&P team took my measurements that I emailed them and advised me on sizes to get in particular dress styles! Thank you P&P for making my shopping experience with you enjoyable! Not to mention the super quick, express shipping! I'll be back :)
Excellent customer service
So impressed with the great customer service at Petal @ Pup. I made a mistake when making my online order during Black Friday sales and the 25% discount was not applied to the order. Carla was quick to respond to my message and to reassure me that they would refund the difference to my account. My order arrived promptly (much quicker than expected) and I was thrilled with my Oralie dress. The light blue colour is gorgeous.
Thank you for your helpful, friendly and efficient service! It was much appreciated and made my online experience at Petal and Pup a very positive one!!
Excellent Customer Service!
I accidentally made an error during checkout and the wrong postage address was entered, I emailed Petal & Pup straight away to change the address. I was assisted by Jess who was absolutely amazing! Australia Post proved to be difficult but Jess pulled through multiple times for me and ensured that I will receive my dress before my event!
Amazing range of products! Every piece is perfect! perfect fit, perfect colour, perfect fabric! just WOW!
the customer service side of things is flawless as well! Promptly replying to all queries I have about products and going above and beyond to give me the best description of each fit and measurement!
Petal & Pup is so worth it!!
First time ordering 2 dresses from petal and pup, Great price. Arrived very quick. Everything from design to fabric to quality of stitching is impressive. And the size is true to the size I ordered without any bits being loose or tight. Cannot beat the style/ fabric designs. Very vibrant and unique and not boring at all. It’s so hard to find long length dresses with long sleeves but they have variety for everyone. Love love love them! And will certainly be ordering again.
Awesome customer service
Abby was super helpful and very nice. Really fast delivery also. Will definitely buy again from petal and pup!! Beautiful clothes
Amazing Customer Service
Amazing product, great quality and wonderful and very responsive customer service. I had an issue with needing to change my delivery address and email them outside of standard business hours and had the problem correct the same night.
Questions & Answers
Has anyone purchased the Gasal Dress (long and pale pink with red polka dots)? I am so dubious as been burnt online so many times - wondered if it is true to the the image and if fabric decent quality?
How is the shipping to europian countries? Is it safe to order dress from Australia to Lithuania?
Hello, thank you for taking the time to get in touch with us! Regrettably we do not currently offer shipping to Lithuania. We are working towards expanding our ship-to locations in the future so please feel free to check back with us in the future. best, the team at P&P
Hi, I was just wondering in Patal and Pup is true to size?? I just purchased a colourful pair of pants and would be disappointed if they were too small.
Hey Eva, thanks so much for reaching out! Generally speaking, most garments run true to size however please keep in mind we always recommend checking each garment's individual flat lay measurements which are listed in their product description box. This is because we stock styles from a variety of suppliers so sizes may not be exact to the size guide. If you need any help picking the most perfect size, please feel free to send through your measurements and style name to our Customer Experience team on: firstname.lastname@example.org. They would be eager to assist!
Get an answer from our members and Petal & Pup representatives
|Category||Online Shops and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$100.00|
|Mens / Womens Clothing||Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay|
|Clothing Type||Formal / Cocktail, General / Everyday, Office / Businesswear and Swimwear|
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