1 photo
Petal & Pup
4.3 from 738 reviews · View Statistics
See the Best Clothing Shops & Brands in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Petal & Pup

Reviews

Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Steffania
SteffaniaSydney, NSW

Amazing customer service!

published

The customer service from the P&P Team is impeccable! Nothing is too hard, they always come back with an answer to my question or a solution to my problem - this alone makes me want to keep going back! I was super unsure with sizing as I don't purchase online often, the P&P team took my measurements that I emailed them and advised me on sizes to get in particular dress styles! Thank you P&P for making my shopping experience with you enjoyable! Not to mention the super quick, express shipping! I'll be back :)

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised

Excellent Customer Service!

published

I accidentally made an error during checkout and the wrong postage address was entered, I emailed Petal & Pup straight away to change the address. I was assisted by Jess who was absolutely amazing! Australia Post proved to be difficult but Jess pulled through multiple times for me and ensured that I will receive my dress before my event!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
gxccihemmingsxo
gxccihemmingsxoHobart, TAS
  • 2 reviews

Amazing!

published

Amazing range of products! Every piece is perfect! perfect fit, perfect colour, perfect fabric! just WOW!
the customer service side of things is flawless as well! Promptly replying to all queries I have about products and going above and beyond to give me the best description of each fit and measurement!
Petal & Pup is so worth it!!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Sar
Sar
  • 4 reviews
  • Verified

Happy customer

published

First time ordering 2 dresses from petal and pup, Great price. Arrived very quick. Everything from design to fabric to quality of stitching is impressive. And the size is true to the size I ordered without any bits being loose or tight. Cannot beat the style/ fabric designs. Very vibrant and unique and not boring at all. It’s so hard to find long length dresses with long sleeves but they have variety for everyone. Love love love them! And will certainly be ordering again.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Clothing Shops & Brands

Find out how Petal & Pup compares to other Clothing Shops & Brands

Know better, choose better.

Compare all

Awesome customer service

published

Abby was super helpful and very nice. Really fast delivery also. Will definitely buy again from petal and pup!! Beautiful clothes

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Kelsey B.
Kelsey B.South East Queensland, QLD

Amazing Customer Service

published

Amazing product, great quality and wonderful and very responsive customer service. I had an issue with needing to change my delivery address and email them outside of standard business hours and had the problem correct the same night.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Tanya
TanyaSouth East Queensland, QLD

Extremely Happy!

published

The dress I bought was well priced, great quality and had fast shipping. I will definitely recommend shopping here. Thanks

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
  • Verified

Perfect clothing + Perfect customer service!

published

First order with this company! And Can I say WOW, the customer service and the quality speaks for itself! I spoke to Abby regarding my order and her customer service is irreplaceable. I was shocked at how fast she responded as well as how quickly I received my order. THANK YOU PETAL + PUP team. I will be ordering more! And thank you Abby again for being so kind and helping me out. :)

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Hayley
HayleyPerth, WA

Cute clothes and great service

published

Petal and Pup is one of my go-to stores as it always has really nice pieces, including basics and fashion items! The order always comes quickly and sizing is normally accurate. Special mention as I had a store credit that had expired and after emailing, they extended the date which was so nice!!

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Clothing Shops & Brands

Find out how Petal & Pup compares to other Clothing Shops & Brands

Know better, choose better.

Compare all

Looooooooove!!

published

I ordered the Hasse Skirt and Adalicia Top for a celebration evening - the shipping from Petal & Pup was super fast but then it got stuck in Auckland for over a week. I got in touch to find out if there was anything that could be done and Fiona was super helpful in getting me some updates and it arrived the day before! I absolutely love the outfit and had so many compliments, it fits perfectly too. 100% recommend and will be ordering more from Petal & Pup!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
Michelle
MichelleNewcastle
  • 2 reviews
  • 3 likes

Amazing brand & service

published

Love Petal and Pup. I get same day deliveries and the staff are so quick on their toes to get back to queries and always willing to help. Great material and designs for their clothes too!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
Andy K
Andy KPerth, WA

Never ever an issue

published

Great quality clothing and amazing customer service. Cannot fault, love ordering from here. Always quick to respond to any queries and super fast delivery.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
Clothing Shops & Brands

Find out how Petal & Pup compares to other Clothing Shops & Brands

Know better, choose better.

Compare all
Nimi G.
Nimi G.Greater Melbourne (Outer), VIC

Perfect!

published

Petal & Pup dresses are gorgeous! Great service, received my package exactly as expected Very warm and prompt communication via email .

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Molly
MollySydney, NSW

Perfect dress for my baby shower

published

Absolutely obsessed with this dress, fits perfectly and is so comfortable. Beautiful colour and feel fabulous with it on. I made a mistake with my address also and it was changed with absolutely no hassle. Can’t wait to buy more beautiful things from you - thank you so much!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Nicala L.
Nicala L.Darling Downs, QLD

Exceptional Customer service and stunning products

published

I love the affordable Bump Friendly section. Clothing that can be used both during pregnancy and after pregnancy. Helping pregnant women feel beautiful without breaking the bank.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Page 1 of 9

Questions & Answers

Briony
Brionyasked

Has anyone purchased the Gasal Dress (long and pale pink with red polka dots)? I am so dubious as been burnt online so many times - wondered if it is true to the the image and if fabric decent quality?

No answers
Radvilė A.
Radvilė A.asked

Hi,
How is the shipping to europian countries? Is it safe to order dress from Australia to Lithuania?

1 answer
Petal & Pup
Petal and PupPetal & Pup

Hello, thank you for taking the time to get in touch with us! Regrettably we do not currently offer shipping to Lithuania. We are working towards expanding our ship-to locations in the future so please feel free to check back with us in the future. best, the team at P&P

Eva K
Eva Kasked

Hi, I was just wondering in Patal and Pup is true to size?? I just purchased a colourful pair of pants and would be disappointed if they were too small.

1 answer
Petal & Pup
Petal and PupPetal & Pup

Hey Eva, thanks so much for reaching out! Generally speaking, most garments run true to size however please keep in mind we always recommend checking each garment's individual flat lay measurements which are listed in their product description box. This is because we stock styles from a variety of suppliers so sizes may not be exact to the size guide. If you need any help picking the most perfect size, please feel free to send through your measurements and style name to our Customer Experience team on: contactus@petalandpup.com.au. They would be eager to assist!

See all Petal & Pup questions

Get an answer from our members and Petal & Pup representatives

Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Clothing TypeFormal / Cocktail, General / Everyday, Office / Businesswear and Swimwear
Visit official website

Other Clothing Shops & Brands

Previous
Next
See all Clothing Shops & Brands

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.