1 photo
Petal & Pup

Petal & Pup (page 2 of 8)

4.3 from 676 reviews · View Statistics
See the Best Clothing Shops & Brands in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Petal & Pup

Reviews

Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Maria
MariaGreater Melbourne (Inner), VIC
  • 2 reviews

Amazing clothes

published

Ijust recieved the velma pants in the mail and i absolutely love them!
Such amazing quality and so comfy im tempted to buy another pair!! Thankyou so much.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Hi Maria, thank you for a lovely review, we are very appreciative of this. To hear that our garments were comfy and the quality was amazing is wonderful feedback for ourselves. We look forward to serving you again in the future, with love P&P xx

MVH
MVHSouth East Queensland, QLD

The best customer service EVER!

published

Having a sales background, my expectations are high when it comes to customer service. Petal & Pup provided the best customer service that I have experienced in a VERY long time. Not only will I be back but I will be recommending you to all my family and friends.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Favourite online shop!

published

I love shopping with petal & pup! I have used them for years and the service and quality of products just keeps getting better. Would 100% recommended to anyone :)

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Hi Myah, thank you for leaving a review, we are so happy to hear we are continuing to strive towards providing only the best for our customers. We endeavour to continue to do so in the future, love P&P xx

Carly
CarlyMetropolitan Adelaide, SA

Excellent Customer Service and Products

published

I'm so impressed with the customer service I received from Petal and Pup!
I found the perfect dress online for an event this week, but thought it wouldn't arrive in time due to the recent lockdown and long weekend. I contacted P&P via Instagram and they were so friendly and easy to deal with. They organised to ship my order ASAP and it arrived so quickly! I love the dress, the quality and design is excellent and it fits true to size.
So so happy, I will definitely shop there again!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
Clothing Shops & Brands

Find out how Petal & Pup compares to other Clothing Shops & Brands

Know better, choose better.

Compare all
Helena
HelenaGreater Melbourne (Inner), VIC

Such gorgeous quality, beautifully interesting pieces

published

I hadn’t previously purchased anything from Petal and Pup before so I was unsure as to the quality, but I am incredibly impressed, the fabric on the Oralie dress (I picked up the colour emerald) was soft, well made and incredibly gorgeous, I purchased it for a friend’s wedding and it’s a style which will look lovely dressed up or down. I’m really impressed with the style selections of Petal and Pup and the customer service was wonderful. I’ll absolutely be purchasing again soon.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Amazingly fabulous!

published

Highly recommend! Amazing service Very fast delivery in 2 days. Size is perfect, fits to size, very satisfied thank you

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Hi Sarah, thanks so much for your lovely review, we are very appreciative of this. We hope this encouraged you to shop with us again in the future. Have a lovely day Sarah, love from P&P xx

Taylah
TaylahHunter Region, NSW

Super cheap material

published

Completely unsatisfied with the three dresses I recently brought from petal and pup.
The delivery was fast which is unusual for my remote town but I was severely let down by the quality of the clothes. I will be returning all. For $100 a dress i was expecting better material. The white dress I brought is completely see through. Very disappointed and I will not be a returning customer nor will I recommend this site to others.

Product Quality
1/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Taylah
Taylah

*not as advertised!!!

Petal & Pup
Petal and PupPetal & Pup

Love this boutique

published

Beautiful boutique that is constantly bringing out new arrivals and up to date with fashion patterns, extremely efficient and professional customer service team.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Hi Ella, thank you for your review, we appreciate this SO much. We hope that our up to date fashion patterns are able to encourage you to shop with us again, as we look forward to serving you in the future. Have a wonderful day, P&P xx

Beautiful dresses and excellent customer service

published

Ordered a couple of dresses from Petal and Pup which arrived quickly, I absolutely loved them and had so many compliments. Very good quality and perfect fit. One dress became out of stock before arrival but Sophie provided excellent customer care and refunded my money straight away. I will absolutely be buying from P&P again, very impressed with the clothes and the customer service!

Product Quality
5/5
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Clothing Shops & Brands

Find out how Petal & Pup compares to other Clothing Shops & Brands

Know better, choose better.

Compare all

Outstanding Service & Products

published

Wonderful first experience with Petal & Pup! Will definitely purchase from them again, the products are gorgeous & customer service was 10/10

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Hi Jenna, thanks for taking the time to leave your lovely review. We cannot thank you enough for your feedback as we are always aiming to please. We look forward to seeing you shop with us again in the near future! With love, P&P xx

Jenna
Jenna

You’re more than welcome! Thanks again for the brilliant service x

Kirrilee T.
Kirrilee T.Greater Melbourne (Metropolitan), VIC

The best customer service I have experienced.

published

Not only are their items shipped super quickly, their customer service is amazing. So generous with their time and are super easy to deal with. By far best customer service I have experienced.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

My favourite brand

published

I have been a long time customer with Petal & Pup, the first dress I purchased was back in 2017 and have been in love ever since. I have never had an issue with sizing, quality and shipping. My style has changed over the years and they still manage to release beautiful/elegant clothing that I can’t refuse.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
Clothing Shops & Brands

Find out how Petal & Pup compares to other Clothing Shops & Brands

Know better, choose better.

Compare all
Freya N.
Freya N.Greater Melbourne (Inner), VIC

Best customer service!

published

Would highly recommend petal and pup! I have always had a positive shopping experience with them. The customer service team is amazing and will do everything they can to help. I once had a request about the colour of the champagne dress for my bridesmaids and the lady I was speaking with went out and took a picture for me in natural light! So they genuinely care about their customers. The only thing I would say is it would be great if they did free returns and refunds if the item is in good condition, but can’t fault the service!

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
Hayley
HayleySouth East Queensland, QLD
  • 2 reviews

Love Petal & Pup!

published

Have purchased 5 dresses now from Petal & Pup and they have all been true to size and accurately described. Have loved every purchase! Super speedy delivery and fantastic customer service, definitely recommend! :)

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
Jess
Jess
  • 2 reviews
  • 1 like

Exceptional Service

published

The first time I ordered I had an issue with a dress that the fabric was different than advertised. They refunded me due to the issue and the service was so good I decided I would purchase again. Since then I have bought numerous dresses, if you order at the right time they deliver the same day. So if you know your size and style, it’s so much easier than getting in the car and going to a store. The service is incredible. Prices and quality are great. Can’t fault at all. I’m a happy customer :)

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

It pays to ask !

published

I saw a lady at the Gold Coast airport wearing a great dress and asked her where she bought it ! She referred me to petal and pup. That was a week ago. In that week I’ve made two purchases I love. The next day shipping in the best as are the affordable clothes! Thanks so much !!

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
Cath
CathSydney, NSW

I love my new dress (es)

published
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Amazing Products And Great And Warm Customer Service

published

Hi Petal n Pup gals✨

I just wanted to say 100x thank yous for your great customer service. I am really grateful I landed on Petal n Pup and will keep being one of your loyal customers. Thank you Fiona, Sophie and Meagan for your lovely and sweet assistance. All the best for petal n pup✨

Warmest,
Prayly

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
Mik
MikCentral Queensland, QLD

Beautiful, quality clothes and exceptional customer service!

published

I have ordered twice through Petal and Pup and could not be more happy with the quality of the items or the timeframe in which I received them. I spoke to customer service on one of the occasions due to confusion with the application of online codes and it was resolved promptly and with complete ease!
I will definitely recommend Petal and Pup to my friends!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
India Stella
India StellaSouth East Queensland, QLD

Incredible clothes and amazing customer service

published

Will always go above and beyond for their customers
I will always purchase from here
The clothes are also amazing quality and style

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Hi India! Thanks so much for leaving your review! We are so happy to hear that you love the clothing as much as we do. We hope you have a lovely day, you have certainly made ours! Love the team at P+P xx

Laura
LauraSydney, NSW

Amazing Customer Service!

published

I placed an order for a few items on a Sunday night for an event I had that coming Friday I started to worry mid week when they hadn’t arrived so reached out to the customer care team, not only were they super helpful and friendly but they even offered to sort out an alternative if my order did not arrive on time, luckily it did and when I reached out to the team again regarding returning some of my items they were so accommodating and made my experience that much better! Definitely the best customer service I have experienced on an online platform! I spoke with Bella and she was amazing so lovely!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Hi Laura! Thank you so much for taking the time to share your experience and feedback. It's great to hear that Bella was able to provide assurance and a positive lasting impression. We live for customers just like you! All the best, P&P

Aislinn F.
Aislinn F.South East Queensland, QLD

Could not fault this store

published

The service I have received from this store is second to none. With all of the experiences I’ve had with petal & pup, they have far exceeded my expectations. The customer service from all of the staff is exceptional - especially Kate and Bella, and they are so prompt with responding and resolving any issues. The quality of their clothing and accuracy to how it looks online is amazing too! I would definitely recommend this store to anyone :)

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Great Service , prompt response

published

Having purchased a few items, and had to return one I have found them to be excellant in handling everything, lost the credit note advice, sent an email and received a reply in 24 hours.
Ordered on a Sunday afternoon & received the items Monday afternoon.
Would recommend them 100%

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Awesome customer service

published

Service was amazing very efficient and lovely customer service! I defidently recommend. Items fit perfectly and look amazing on as well. Really wished they arrived on time but that was out of everyone’s control!

Shipping
2/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup

Hi Kahurangi, thank you so much for taking the time to leave your feedback - we're truly so appreciative! Our Customer Experience team is always aiming to please and we're even more delighted that you love all your new pieces! Love the team at P&P xx

Amazing clothes and amazing customer service!

published

Their clothes are always beautiful and great quality but not only that their customer service is super responsive and really understanding and caring. I couldn’t rate them more and I won’t be shopping though anyone else from now on!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Petal & Pup
Petal and PupPetal & Pup
Page 2 of 8

Other Clothing Shops & Brands

Previous
Next
See all Clothing Shops & Brands

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.