Petal & Pup

Great site for clothes and dresses.
I bought the Bambina dress in Olive which is amazing and flattering, so I decided to get another Bambina dress in black but unfortunately the quality of this one is bad. The seam fell apart after one wear which is disappointing considering the first dress is great.

I really liked majority of the clothes and the ease in use of the website so I thought with same day delivery if ordered before 10am, I may aswell. I ordered a dress and didn't like it so lodged a return and had to pay $10 which is way too high in my opinion. Secondly, making most dresses $99 and then offering free freight over $100 is cruel. Trying to find anything under $10 is also pretty much impossible. My return was processed the next day after posting for a store credit which is actually really good but why wouldnt you offer refunds? I o...

P&P has really cute clothes but the prices are too high in my opinion. To be quite fair, every piece of clothing regardless of retailer is marked-up dramatically! I do think that their sizes are slightly inconsistent depending on the item but they have made a solid effort to note when items fit smaller or larger than expected. I have only ordered twice - once earlier in the year and once in the last week. I do think the quality of the clothes seems much lower since my original order. In my recent order, some of the clothes had a strong chemical...

Update: in the process of getting a refund. Laura has gone above and beyond to help in returning the item immediately.

Happy with the dresses I bought although both were on the short side even for my height. Went to wash one, followed the instructions and was disappointed to see it shrunk to the point where I couldn't wear it out again.

I think if this store offered free return shipping or refunds they would get more sales. I know Atleast 5 people who refuse to shop here because of the out of pocket cost for returns. When you don’t have the ability to try something on in store you potentially could be out of pocket several times for return postage. I don’t believe that’s fair. Other companies like The iconic and ASOS are far more buyer friendly due to their return options. You can’t even drop items to their warehouse. I think petal and pup need to look into this issue to make shopping with them more desirable.

Bought 2 items. Today I went on aliexpress and came across the identical items for a third of the price. Now I'm regretful. Jump on Aliexpress (china site) instead I saw many of their designs on there soooo much cheaper.

I love my Jemima knits, so much that I have bought several different colours. They are so soft. Being oversize they are larger around the neck/shoulders than usual so I had to go down to an S/M from an M/L, but they are gorgeous jumpers

The Largo dress in pink is such a pretty dress. Very versatile, can be worn with or without self tie. Very comfortable to wear and the sleeves are the perfect length

I have always found the customer service to be lovely , timely , positive and helpful in all dealings I have had with Petal and Pup. The most recent was with Jake.

Super fast next day delivery which I wasn’t expecting! The dresses are cute but I’d compare the quality to be in line with dresses from cotton on however the prices are more in line with Witchery. I’m glad that one of my dresses was on sale, if I had paid full price for both I would have felt ripped off.

I was so excited to receive my order from petal and pup today. The clothes arrived very quickly, which was awesome, but upon trying on the dresses, while the designs were cute the quality was terrible! They use very thin materials and the colours of the fabric were dull (nothing like the photos online). For the price paid I can’t see myself purchasing from here again!

I have probably bought about 20 dresses from petal and pup over the years but recently the quality has really deteriorated. I am extremely particular about following care instructions but despite this three of my recent dress purchases have shrunk a lot and no longer fit. One dress I have only worn three times and washed once, and the fabric is fraying on the straps. I used to love petal and pup but won’t be shopping there anymore - the quality and reliability is now very poor.

Dress looked good and was true to size, but for $70 was very poor material, was expecting something thicker but was stretching nylon style with poor stitching that I had to trim off. Again the dresses looked like what it was meant to but was very poorly made and cheap material.

I like the look of a lot of the clothing but when I order it - especially the dresses the fit is not great - ideally suited to a flat chested no shape at all figure I think - often the bust lines were out and I ended up paying for tailoring to alter two dresses - one which I ended up turning into a skirt. Has left me less interested in the clothing on this website as a result.

Sizes not as available, sells out quickly, but nice dresses available. Quality of products differs, would help to show the brand name.
Have to pay postage for returns and exchanges, unlike other similar sites.