I recently bought a dress from here and then later returned it, and customer service was above and beyond, helping me with my order and getting back to me asap! will definitely order from here again! also they have very cute clothes...

love love all their clothes, always great quality and super quick delivery! And customer service is the best, when ever I have a problem the ladies are always willing to go above and beyond!!

Bought 2 items. Today I went on aliexpress and came across the identical items for a third of the price. Now I'm regretful. Jump on Aliexpress (china site) instead I saw many of their designs on there soooo much cheaper.

I had to return an article due to it being faulty-out of Petal & Pup’s control. They were extremely helpful, quick and very polite about me returning the garment. Great service.

I received good quality clothing and the package arrived in less than a week.
I have also received good customer service as they provided me a discount that did not come through email as it was supposed to. Only good things to say about this company!

I’m happy with the product offering on the site but specifically with my purchase! Service delivery was very quick, customer service and after sales support were amazing - which in my opinion makes a difference! And, the cherry on the pie lies in the quality of the product. The jumper I bought was perfectly suited for the winter months - warm, comfortable and chic!

I had to return some extra sizes that I ordered to try on- their customer service team bent the rules, helped me so much and even refunded me while waiting for the items to reach them!

I find online shopping with you very easy.
Some of your range suits me, some is too young for me but that is fine as it is good that it is overrall satisfaction.
Initially, I needed to get my correct sizing and so needed to return items that didn’t fit so well but that was a very easy procedure to carry out.
I am very happy with the quality and really do enjoy wearing your clothing.
Petal and Pup is one of my favourites.
Whenever I have contacted staff they have always been pleasant and helpful.

Staff are always very helpful and my deliveries are always on time! Great range of products all the time! Their return process is super easy and simple. I would highly recommend this shop every time ❤️

P&P not only offer beautiful styles of amazing quality, but they are a stand out in the customer service area! Ordering is a breeze, you are kept informed throughout, with a very quick turnaround in receiving orders, and returning items is made super easy, staff are very helpful with the process. I have personally found P&P staff go above and beyond ensuring clients are happy, safeguarding needs have been catered for by touching base regularly, so that every P&P shopping experience is a fabulous one! P&P staff really do care about their clientele, THANK YOU!

Hands down the quickest shipment (usually 1 day) ever! Extraordinary customer service and so friendly and helpful. :) Quality of their clothes are beautiful and true to their sizing guides. I absolutely love Petal & Pup. Love ordering off them.

I ordered two jumpers last week. They came the same day and both fit well. Both jumpers are excellent quality. The customer service is excellent. Glad I found this brand.

A great website that regularly has new stock and restocks, and the quality of all items I have bought has been amazing, especially considering the prices! Shipping is always super fast and I really appreciate the email updates for tracking the order. My experiences with the online customer service have been so good, with fast replies and a very helpful team. Petal & Pup is my go-to store for all clothing whether it's for a special event, or for casual every-day wear.

I have ordered quite a few items off Petal &Pup and I highly recommend them. I needed to return An item and they were so accomodating and very quick with communication.

Had a fabulous interaction with Laura from customer care who helped me navigate my way! she was the difference between me scrolling on by and hitting BUY! Cannot express my gratitude enough. I am thrilled with the Jemima knit, it's exactly what I was looking for, Laura was precise in her assistance with sizing and fit and the knit is luxuriously soft. I will definitely be shopping at Petal and Pup again. Thank you

I love this online store and have been shopping from here for a few years now, I have a great variety of clothes and sizes with new stock very frequently. I find them incredibly helpful with any queries regarding sizing and make. Thank you xx

I have made several purchases from Petal & Pup and I have never been disappointed. My most recent order was this Sunday, I bought a dress last minute and it literally arrived the next business day. It’s amazing quality, fits like a glove and didn’t cost me and arm and a leg. You can always rely on this business for amazing quality and quick delivery!

The stores website is modern and has a great range of products. I bought 2 sets of earrings and a dress and they are exactly as detailed on the website. The delivery was insanely fast! Ordered on a Sunday night and received Monday mid-day (Brisbane region). The packaging was gorgeous and lived up to their modern and stylish online website.
I love my new purchases so much! Thank you! I will definitely be coming back.

I was so excited to purchase clothes from the site and forgot to apply my welcome code
I took a chance and asked the support and without hesitation they applied it! And we’re support enchanting too!
Then I received the clothes oh boy am I in love ? Yup Thanks ❤️❤️❤️

I ordered a dress from Petal & Pup at 11pm and received it the following day. I was amazed with the super fast shipping. Very happy with the dress I ordered as it was gorgeous and great quality! Will definitely be ordering again.