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Petal & Pup

Petal & Pup (page 4 of 4)

4.2 from 511 reviews · View Statistics

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ShortMummy

ShortMummySouthern and Hills, SA

  • Verified customer

I love the clothes that Petal & Pup have!

published

The clothing is always gorgeous and very good quality, postage is fast, some pieces are good value. My only complaint is that lots of the clothes are out of stock and sell out quickly.

3 comments
Petal & Pup
Petal and PupPetal & Pup

Hi ShortMummy,
We really appreciate your lovely feedback! We have New Arrivals landing weekly and Restocks added daily so be sure to add your email address down to be notified as soon as the style you are interested in is back in stock ♡

ShortMummy
ShortMummy

Thank you I have done this in the past. It almost seems like there is only a very small amount of stock though as items become sold out very fast.

Petal & Pup
Petal and PupPetal & Pup

Hi ShortMummy! A lot of our styles do sell out quickly due to being so popular :) But if you are unsure if a style will come back in stock, be sure to send us an email at contactus@petalandpup.com.au as we can assist with restock enquiries further. x

Review collected in partnership with Petal & Pup

  • Verified customer

Extremely poor quality clothing and they don’t accept refunds.

published

Extremely poor quality clothing and they don’t accept refunds. Do not waste your money. I routine shop on Lulus and Revolve without issue. I bought like 4 or so items and they were all so horribly made. They went into the donation bin and I threw away $300-400.

1 comment
Petal & Pup
Petal and PupPetal & Pup

Hi Michelle,
We are so sad to hear about your experience with P&P! We cannot see an email from you in regards to your order. If you could please send an email to contactus@petalandpup.com.au and one of our team members will resolve this for you. x

Mimi

MimiSydney, NSW

  • 8 reviews
  • 4 likes

Nice clothes however no refunds

published

I have bought a couple of things here. Look, i wouldn't expect a high quality dress for 60 odd bucks but a few that i bought look great on. I don't like how they do not refund, all other online competitors refund. i generally look at other sites first before buying for this store mainly for this reason.

1 comment
Petal & Pup
Petal and PupPetal & Pup

Hi Mimi,

We appreciate your feedback!
If you ever need any assistance be sure to send us an email at contactus@petalandpup.com.au

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Daplyn top - amazing !

published

Adore this top! The fabric and cut is perfect for date nights and moments you want to be comfy but still have a bit of edge and show some skin !

1 comment
Petal & Pup
Petal and PupPetal & Pup

Hi AlexandrJ, thank you and so happy to hear you love your new Daplyn Top! x

Leah

LeahSydney, NSW

If I could give them a ZERO star I would

published

I ordered two products, one was faulty the other did not look like the image on the website. When I contacted Petal and Pup to discuss the return I received an email that I would hear from them in 24 hours. Five days later and I'm still waiting! Never again!!

6 comments
Petal & Pup
Petal and PupPetal & Pup
Leah
Leah

Thank you for your response. I've now emailed you.

Petal & Pup
Petal and PupPetal & Pup

Hi Leah, I sent you a direct message yesterday to try and get this sorted as quickly as possible for you. If you can reply as soon as you have time that would be really appreciated. Thank you - Philip

Page 4 of 4
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Questions & Answers

Eva K

Eva Kasked

Hi, I was just wondering in Patal and Pup is true to size?? I just purchased a colourful pair of pants and would be disappointed if they were too small.

1 answer
Petal & Pup
Petal and PupPetal & Pup

Hey Eva, thanks so much for reaching out! Generally speaking, most garments run true to size however please keep in mind we always recommend checking each garment's individual flat lay measurements which are listed in their product description box. This is because we stock styles from a variety of suppliers so sizes may not be exact to the size guide. If you need any help picking the most perfect size, please feel free to send through your measurements and style name to our Customer Experience team on: contactus@petalandpup.com.au. They would be eager to assist!

Maia B

Maia Basked

I ordered a dress on Sunday and it is now Friday and I have no received a dispatch email. I live in Australia so I thought it would have been sent by now? Is this normal? I have emails petal and pup about my issue as well!

1 answer
Petal & Pup
Petal and PupPetal & Pup

Hello Maia, thank you for taking the time to get in touch with us. It is definitely not usual for an order to take that long to dispatch. I am sorry you experienced this, it is not at all what we aim to deliver. I see you have been in touch with our team via email and they have replied. If you find you need further assistance please do not hesitate to get in touch with us again. Many thanks, P&P

hira noon

hira noonasked

Hi,
I am 5'11 and concerned about the sizing guidelines and if the clothes would fit and suit me well. I have looked at the measurements, but if it does not fit properly due to my height, am I able to return?

1 answer
Petal & Pup
Petal and PupPetal & Pup

Hey Hira! Yes you are absolutely allowed to return any items that you deem unsuitable. We like to place all of the flat lay measurements next to each garment, so you can compare those measurements to your own dimensions to get a good idea on the size recommendations. If you want help with a specific item feel free to email us at contactus@petalandpup.com and one of our Customer Care team can assist you further. Otherwise we also have our returns policy on our website here: https://petalandpup.com.au/pages/returns which gives you step by step guide on how to return your garments to us! I hope this helps xx

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Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Clothing TypeFormal / Cocktail, General / Everyday, Office / Businesswear and Swimwear

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